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Aston Sunset Beach Resort

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Aston Sunset Beach Resort
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1,355 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Reviewed 2 January 2017 via mobile

It's really a great and comfort hotel for family vacation. We got bike rent for free and it was easy to book a horse cart without waiting too long. Food was delicious. The staff were very friendly and helpful too, they also got us a doctor when my mom was accidentally injured and provide us with everything we need. It's...

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Helpful?
Thank Ingrid L
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Ingrid L, I am glad that you find our hotel a great place to stay, a truly rewarding feedback for us. I hope you will stay with us again in the future and allow us to serve you again. We will make sure you will enjoy consistent value accommodation. Regards, Emanuel Prasodjo A

Coventry, United Kingdom
Reviewed 2 January 2017

We stayed here over Christmas and absolutely loved this hotel. The staff were very friendly and helpful which made our stay even more enjoyable. The room was clean and spacious and we had a lovely view of the pool. The wifi wasn't great in the room but worked fine in the lobby and in the restaurant. The restaurant is in...

Review collected in partnership with this hotel
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Helpful?
1Thank dan_mcn_16
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear dan_mcn_16, Thank you very much for letting us know that we have successfully provided your lodging needs in our Resort. Your generous feedback score will surely inspire us to strive and maintain the quality and value of our services for all of our guests to enjoy. Your satisfaction is a pleasure to our team. Regards, Emanuel Prasodjo A

Bekasi
Reviewed 2 January 2017

Except for the location which is far from central crowd.... everything else is okay. If you choose this hotel you have to prepare a long ride on a bike or extra cash for paying cidomo to take a round.

Review collected in partnership with this hotel
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Helpful?
Thank ririn d. h
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear ririn d.h, It feels great to know that you were satisfied with the accommodation we have provided during your recent visit in our Resort. Pleased to let you know that your satisfaction is very important to us and we aim to provide the best value, high quality of services to all of our guests. I am sorry though the...

Reviewed 1 January 2017 via mobile

We stayed at the Aston for our second week during our three week Bali and it certainly was an amazing stay. The staff were very friendly, helpful and accommodating not only in the hotel but throughout every aspect of the hotel like the restaurants and pool bar. They even learnt our names and would make small chat every now and...

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Helpful?
1Thank nvied
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear nvied, Thank you for taking the time to share your feedback.We are pleased to hear that overall experience during your recent stay at our Resort was pleasant. Your satisfaction is very important to us and we value your feedback. On behalf of our Resort, we thank you again for taking the time for sharing. We appreciate it and hope...

Sydney, Australia
Reviewed 1 January 2017

The hotel is run down, the stench of sewerage in the bathroom and garden area is unbearable, if that doesn't bother you the noise of maintenance work during the night will definitely keep you awake, on our final night my partner and I decided to sleep on the beach

Review collected in partnership with this hotel
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1Thank 81anton
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear 81anton, We sincerely apologize on behalf of our hotel for failing to live up to your expectations. Pleased to inform you that we have been made aware of your comments and that these will be evaluated and addressed accordingly. You can be assured that we will give your feedback our full attention and use it to help us correct...

Santa Monica, California
Reviewed 30 December 2016

Fantastic hotel where the staff could not have been any more welcoming and incredible. They were very helpful with any questions I had, delicious food and the rooms were large, spacious and very comfortable. Loved it here!!!

Review collected in partnership with this hotel
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Helpful?
Thank Nicola B
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Nicole B, I am glad that you find our Resort is a great place to stay, a truly rewarding feedback for us. I hope you will stay with us again in the future and allow us to serve you again. We will make sure you will enjoy consistent value accommodation. Regards, Emanuel Prasodjo A

Cilegon
Reviewed 30 December 2016

The hotel was good and clean, very nice services, but is to hard to reach the cidomo transport, love the breakfast and food services, hope i can comeback to this hotel later, what an experience. thanks aston

Review collected in partnership with this hotel
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Helpful?
Thank 648rifki
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear 648rifki, Thank you for taking the time to share your review. We are very happy that you were very pleased with our services and accommodation. Your satisfaction brings pleasure to us. Your survey response will serve as encouragement and inspiration to all of our staff as we strive to continuously improve the quality of our services to provide an...

Reviewed 30 December 2016 via mobile

Only good thing is the service because the people are great. Rooms are too small. Beds are full of bugs. Sheets didn't fit the bed. Didn't sleep well. Breakfast is out in the open and full of flies. Rooms are run down. Too far from the main area and have to get a 15m horse and cart or ride your...

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Helpful?
Thank Sugar967
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Sugar967, I apologize for failing to live up your expectation during your stay in Aston Sunset Beach Resort. We are committed in providing consistent quality of accommodation. I assure you that we will look into your concern as we want all of our guests to have a great experience at all times. Your feedback will be used as reference...

Indonesia
Reviewed 29 December 2016

It's enjoyable to stay here.. clean.. nice hotel.. nice staff.. free bicycle rent.. in front of the beach that facing sunset.. but quite far from the ferry terminal.. about 3 km.. need to take 'cidomo' horse ride at 150.000 rupiahs one way in holiday..

Review collected in partnership with this hotel
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Helpful?
Thank TJSen
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear TJSen, It feels great to know that you were satisfied with the accommodation we have provided during your recent visit in our Resort. Pleased to inform you that your satisfaction is very important to us and we aim to provide the best value, high quality of services to all of our guests. Trust that we will continue to strive...

Reviewed 28 December 2016

Stayed at the Aston for 5 nights over Christmas in a one bed villa. it was amazing. Staff were superb and friendly. our room and pool was serviced daily to a brilliant standard. great spa and massages. breakfast had a wide selection. great egg station. fantastic views. so handy having free bikes. loved our daily cycles.

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Helpful?
Thank Niamh H
AstonGiliTrawangan, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Niamh H, Thank you very much for letting us know that we have successfully provided your lodging needs in our hotel. Your generous feedback score will surely inspire us to strive and maintain the quality and value of our services for all of our guests to enjoy. Your satisfaction is a pleasure to our team. Regards, Emanuel Prasodjo A

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Aston Sunset Beach Resort - Gili Trawangan is a retreat for leisure travelers with a taste for style and substance offering comfort, intuitive service, and relaxation interweaved with respect and admiration for local traditions. With it's unmatched facilities and excellent services, this resort is perfect for a short break or an extended family vacation. ... more   less 

Additional Information about Aston Sunset Beach Resort

Address: Gili Indah-Pamenang, West Nusa Tenggara 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Price Range: $98 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Sunset Beach Resort 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Aston Sunset Beach Resort Gili Trawangan, Gili Islands
Hotel Style:
#1 Top resorts Hotel in Gili Trawangan
#2 Luxury Hotel in Gili Trawangan
#3 Spa Hotel in Gili Trawangan
#6 On the Beach Hotel in Gili Trawangan
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Questions & Answers

Here's what travellers have asked, with answers from Aston Sunset Beach Resort staff and other travellers.
14 questions
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Questions? Get answers from Aston Sunset Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor is beast with kids”
 of 5 bubbles deank25, 22 Mar 2017 | Read review
“Pool villas are a good size and very comfortable”
 of 5 bubbles marksX1200ZD, 7 Mar 2017 | Read review
“Choose room on second floor where you can see the pool view”
 of 5 bubbles MynameisLEE, 20 Feb 2017 | Read review
“Expensive but not worth it - go to OMBAK”
 of 5 bubbles looovely, 2 Feb 2017 | Read review
“villas are private and away from the main pool noise”
 of 5 bubbles 302niamhh, 28 Dec 2016 | Read review
5 of 5