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Rockwater Secret Cove Resort

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Rockwater Secret Cove Resort
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739 Reviews from our TripAdvisor Community

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There are newer reviews for Rockwater Secret Cove Resort
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Showing 719: English reviews
Vancouver
Reviewed 21 August 2015

With a more knowledgeable and able front office staff, and accurate reservation and check out this place could be really great. The food was unexpectedly good. Really appreciated the fresh in house made bread. Food quality quite high and friendly staff.

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2Thank 803maryfrancesb
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review

Thank You very much for your feedback including your kind remarks about our food and staff. Your comment about the lack of training of some of our guest services staff are well received and noted. We recently hired some wonderful front desk associates to replace our university bound employees who did a great job for us during this summer. I...

Hemmingen
Reviewed 21 August 2015

Poor Service. Overpriced. No help with the luggage. Dinnerservice without Communication. Only seasonal staff. This Lodge lives only from the Location close to the Sea. The Rates for water Taxi Service are obsolet. They really dont take Care for customers.

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3Thank petersX405NL
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review

Thank You very much for your feedback. Yes! Service is a Secret and providing outstanding Service is our Passion but we failed to deliver what we preach in this case which I sincerely apologize for. I have reached out to all of our associates throughout the resort in regards to your review and rest assured that incidents as such will...

Vancouver, Canada
Reviewed 18 August 2015

Stayed in a cosy studio cabin with great ocean view and deck to chill out on. Interior of the cabin could do with a vacuum given the thick layer of dust on the blinds and further accumulation on whatever item I put down for a few minutes. Bed was a little lumpy, I would have expected better for what the...

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1Thank Ling L
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review

Thank You very much for your feedback. We sincerely apologize for not meeting your expectations during your stay with us. Our management team will use your review as spring board for a thorough training session for all departments involved. Wishing you all the very best. Sincerely, Dikran Zabunyan

Vancouver
Reviewed 16 August 2015

Friendly and welcoming staff, food is great, views are lovely, the only drawback is that the rooms need updating. Would highly recommend going kayaking, and the nearby hiking trails. The facial treatment at the spa was very relaxing and worth it.

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1Thank mreddy484
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review

Thank You very much for your review highlighting our quality of food, friendly staff and quality of your spa treatment. We are also in the midst of preparing our Capital Plan for 2016 which will include the renovations of our Lodge Rooms. Cheers and all the very best. Dikran Zabunyan

Tucson, Az
Reviewed 15 August 2015

We just spent two nights there and it really is a spectacular pacific coast setting and food is great, staff is friendly. A few years ago we stayed in one of the tent rooms and it was quite nice. This time it was a room in the "hotel" and the accommodations were low grade. No internet (desk said it was...

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2Thank Tulafaye
Mission
Reviewed 12 August 2015

Over priced for this older motel like setting. Very little to no parking. Poor location made it necessary for us to travel for exploring and outings several times. View was beautiful but no beach access. Staff were nice.

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4Thank teresamT2366OO
Vancouver
Reviewed 11 August 2015

This was our second stay at Rockwater, and we enjoyed it a great deal. It's a beautiful location on the Sunshine Coast, and staying in the tent house affords wonderful views of the water and the islands beyond. The swimming pool is a real pleasure on a hot day, especially after a two hour + hike in Smugglers Cove Provincial...

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2Thank timotao
maple ridge
Reviewed 11 August 2015

We left Lions Bay in our 22' boat for an amazing journey up the Sunshine Coast.While we had stopped near Davis bay for a glass of wine a large whale came under our boat & surfaced a few feet from the bow of the boat,WOW it was incredible.The gps was telling us we were getting close to the resort &...

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1Thank johnboymapleridge63
The Pas, Canada
Reviewed 9 August 2015 via mobile

My wife and I had booked a 2 night stay at an ocean view cabin this past week.Well what we got was an outdated shed with an ocean view if I had logged out a few large trees and moved some other cabins out of the way. Don't let them give you cabin #5 if you are paying for an...

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9Thank emilylovedhim
North Vancouver
Reviewed 9 August 2015

Overall, was an excellent place to get away for our 25th Wedding Anniversary! Was a great experience staying in the tent house overlooking the water and listening to the sound of the waves hitting the rocks while laying in bed.

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Thank R4799ZKkenm

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
Official Description (provided by the hotel)
Rockwater Secret Cove Resort is the Sunshine Coast's Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings. ... more   less 

Additional Information about Rockwater Secret Cove Resort

Address: 5356 Ole's Cove Rd | Halfmoon Bay, Halfmoon Bay, British Columbia V0N 1Y2, Canada
Region: Canada > British Columbia > Sunshine Coast > Halfmoon Bay
Price Range: $203 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rockwater Secret Cove Resort 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Rockwater Secret Cove Hotel Halfmoon Bay
Hotel Rockwater Secret Cove
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Questions & Answers

Here's what travellers have asked, with answers from Rockwater Secret Cove Resort staff and other travellers.
2 questions
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Port Coquitlam, Canada
San Diego, California
over a year ago

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Questions? Get answers from Rockwater Secret Cove Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for the ocean view cabins. A bit more rustic.”
 of 5 bubbles robbf621, 15 Nov 2016 | Read review
“Such a beautiful place to stay, but very pricey! Save up for this one!”
 of 5 bubbles sunnygirl219, 22 Oct 2016 | Read review
“book a tent suite (#53) it's worth it & we only did the basic tenthouse suite”
 of 5 bubbles lcC9247XK, 11 Oct 2016 | Read review
“luxury, glamping”
 of 5 bubbles Chelsahsigurdson, 21 Sep 2016 | Read review
“The tents are beautiful so long as the weather is not too cold.”
 of 5 bubbles G7757PVjacquelinem, 13 Sep 2016 | Read review
5 of 5