The facilities needs to be remodel. Has ROACHES!!!!! everywhere. Really disgusting. No desk service in the afternoon. Only a security guard. Check in and Check out was easy. That's the only good thing I can say. I will never stay there again.
I've stayed there twice. The staff are super nice and accommodating. The apartments are always super clean. They are spacious and comfortable. You are only but a few miles away from Boqueron beach. There's a fantastic panaderia just a mile or two away. I mean, you got it made.
Stayed here for one night on April 12. For the price paid ($74), this was a nice room. The small balcony attached had water and mountain views. We checked in, then left quickly to drive to Cabo Rojo lighthouse for sunset. Got back late and left at 6am next morning, so we didn’t really use hotel amenities. The bathroom was quite small. Would have appreciated 4 towels and a couple washcloths in the bathroom, instead of 2 and 1, respectively. Shower needs attention. The bed was next to window along the street. Traffic at night wasn’t too bad. Bed had us rolling to the center low point. This property is about 10 min from anyplace to eat, and from Buye Beach. Hotel was relatively quiet, with no other guest noise. I’d stay here again.
Zero customer service I believe these are crooks They charged my credit card and will not answer phone or return call Credit card dispute department is taking over 🙌🏼 Stay away from these people The hotel is run down dump out by nowhere Unsafe
This is an ok place to stay, if management would pay more attention to details could be a more than average place. the apartment we stayed at was clean and check in was good. we followed the instructions sent and all went well. bathroom had a shelf that was about to fall, ended up tightening kitchen table (the same was about to fall on us) troubleshooted master bath toilet the same was constantly running, water heater when wife took shower indicated their was no hot water when checked apparently water heater had tripped breaker (after it got working, when in use breaker would hum) The apartment has a stove top and microwave, no cookware nor plates or cups we were aware of this so we had taken ours (they do not specify this at no point). balconies could use a small table along with at least 2 chairs (it would of been great to have morning coffee and breakfast while enjoying the excellent ocean view. We also had a power outage (apartment side, room building had electricity) for about 3 1/2 hours they have various power generators which none liked in. security do not know if are there everyday on New Years eve the tests below us on the first floor where loud way after all had received the new year, they were using the pool (it states pool is up until 8pm) smoking weed and having a ball. I really did not mind until one of the rooms above reeked with reefer smoke this because the windows do not seal complete they stay open therefore the smoke from below entered the room also your ac escapes because of this. the place is pet friendly but it states up to 30 pound dogs, so we make arrangement for our lab to stay at his vet. some guests arrive with their pitfall definitely more than the stated 30 pounds. all these small details are due to the lack of attention to basic details if corrected the place would be a more than average stay. all in all we got to spent New Years with all together as a family and had a good time together. Our son and his girlfriends family stayed at the main building and indicated their was no hot water and that would of preferred to pay the extra for the apartments for they are better than the rooms.…