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Hard Rock Hotel Macau

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#16 of 92 Hotels in Macau
Certificate of Excellence
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874 Reviews from our TripAdvisor Community

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Showing 601: English reviews
Bangkok, Thailand
Reviewed yesterday NEWvia mobile

We spent just one night, hotel is very good, the staff is very nice and professional, bedroom very clean and modern. Big bed, great tv, fast internet. The hard rock restaurant is good , the negative issue: impossible to talk during the dinner, band was weak and the music was to loud! For me it's impossible enjoy a dinner with...

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Helpful?
Thank Anne B
Reviewed 6 days ago NEW

Hard Rock Macau with full of classic Rock style, equipped with superior room facilities, as well as bedding and bath facilities. You will definitely enjoy the quite different music living experience. Meanwhile, Stay in peak condition during our stay at hard rock hotel Macau by visiting their complimentary Body Rock® fitness center. Body Rock® fitness center features the latest in...

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Helpful?
Thank Tung C
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Tung C, Thank you very much for taking time to share your experience as well as compliments with us! We are so happy to hear that you like our VIBE and you really enjoyed our Body Rock! Thanks for recommending our hotel to other guests! We hope to see you again soon! Rock On!

Singapore, Singapore
Reviewed 6 days ago NEW

Spacious rooms at affordable price (compared to larger Venetian which costs more) Staff are generally efficient and nice to deal with. Shuttles from Taipa Ferry Terminal (take the one to City of Dreams) but when unsure, just ask any staff there. The shops there are mainly high end but the Level 2 eateries are quite nice. The pool was under...

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Helpful?
Thank merismer
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi merismer, Thank you so much for taking time to share your experience as well as the compliments with us! We are very glad to hear that you are satisfied with the room size, pricing, SOHO as well as the service provided by our "efficient and nice" team members! We will share your compliments with our team members as it...

Reviewed 1 week ago via mobile

On a vacay with my sisters for a few days in Macau. Hard Rock Hotel is a perfect location for us. From the airport, taxi fare is about 40 MOP. It's close to Wynn Palace, Venetian, Sands, Parisian, Studio City. Free shuttle service to any point in Macau. they have the friendliest hotel staff from the doorman to the housekeeping....

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Helpful?
Thank Bugsay P
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Bugsay P, Thank you very much for taking time to share your experience as well as your compliments with us. We are very thrilled to hear that we are the perfect location for your vacation and you are very satisfied with our free shuttle bus service as well as the service provided by our “friendliest” team members! It’s our...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Will recommend to friends who are going to Macao for holidays. Hopefully the next stay at Hard Rock, the renovations are completed. The Dancing Water Package is very much worth while, All my family members were enthralled by the performances. Lastly, the show was very good.. A must see.

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Helpful?
Thank halaman9
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi halaman9, Thank you very much for taking time to share your experience as well as your compliments with us! We are so happy to hear that you really enjoyed the House of Dancing Water show! Thank you for your understanding and recommending our hotel! We look forward to your return to our hotel very soon! Rock On!

Moray Scotland
Reviewed 1 week ago

We spent 3 nights in Macau, having come over on the ferry from Hong Kong.Macau, the strip, is a little way away from the old town, so this is a casino and hotel destination.The Hard Rock hotel is not the largest hotel by any means , but still it is rather like being in a shopping centre with rooms. The...

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Helpful?
Thank Jaymacscotland
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Jaymacscotland, Thank you so much for taking time to share your experience with us. We are very happy to hear that you had a great stay with us and you enjoyed our pool! Hope to see you again at Hard Rock Hotel Macau soon. Rock On!

Brighton
Reviewed 1 week ago

Impressed with this hotel on arrival. Very nice modern, large rooms with excellent facilities. Pool was great and surprisingly only a couple of people there. Hard Rock Café had a couple of good food and drink offers and had a live band one evening. We also purchased tickets for the Spirit of the Water show which was excellent albeit a...

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Helpful?
Thank SunflowerBrighton
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Dear SunflowerBrighton, Thank you very much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. We are glad that you...

Manila
Reviewed 2 weeks ago via mobile

I love Hard Rock. I collect apparels from different Hard Rock Cafes and Hotels. And staying in COD-Hard Rock Hotel Macau is a dream come true. Room is clean and well appointed. I requested for a room with the Venetian Hotel view and it was given to me. The view is spectacular. The bed sheets and pillows are comfortable. We...

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Helpful?
Thank johnwilnardapolonio
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi johnwilnardapolonio, Thank you very much for taking time to share your experience as well as your compliments with us. It's our honor to receive such a wonderful feedback from you! We are very thrilled to hear that you love Hard Rock and you are very satisfied with our room, facilities as well as the service provided by our team...

Reviewed 2 weeks ago via mobile

The hotel locates the city of dream. It is connect with other well known hotels. There is also easy to shopping, find something to eat, casino, massage. Its everything there. But during the date which I stayed the pool was closed.

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Helpful?
Thank Oct S
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Oct S, Thank you very much for taking time to share your experience with us. We are glad to hear that you like our hotel location! In our continuous endeavor to enhance the guest experience, our pool is closed for annual maintenance until 31 December 2016, we apologize for any inconvenience this may cause and seek your kind understanding....

Reviewed 2 weeks ago via mobile

Hard rock hotel,I spent my summer holiday here.Although at that time I was not a tourist, but as an employee, but in that I still feel this hotel is worth a go.And I will no longer be an employee's identity, but to a tourist's identity to feel.Hard rock hotel has a buffet, spa,swimming pool and gym,and when you are staying at the...

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Helpful?
Thank Steve P
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Steve P, Thank you so much for taking time to share your working and staying experience with us! We are very glad to hear that you had a great time with us as an employee and as a tourist. It’s our honor to have you as part of our team members and it is good that you like our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Live the Rock 'n' Roll lifestyle! A hotel with attitude, Hard Rock Hotel Macau entertains guests' dreams of a rock 'n' roll lifestyle. Check into any of our 322 guest rooms including two ultra-chic and luxurious Rock Star Suites, take in the stunning views of Cotai, and soak in the atmosphere in the guitar-shaped pool, the hotspot for parties and entertainment. It's 24-7 indulgence and everyone's invited. ... more   less 

Additional Information about Hard Rock Hotel Macau

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Region: China > Macau
Price Range: $152 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Macau 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Travelocity, Hotels.com, Agoda, Odigeo and Priceline so you can book your Hard Rock Hotel Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Macau
Hotel Style:
#6 Casino Hotel in Macau
#8 Spa Hotel in Macau
#12 Family Hotel in Macau
#14 Romantic Hotel in Macau
#15 Luxury Hotel in Macau
#17 Business Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Macau staff and other travellers.
13 questions
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Kuala Lumpur, Malaysia
Singapore, Singapore
Kuala Lumpur, Malaysia

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Questions? Get answers from Hard Rock Hotel Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose high floor.”
 of 5 bubbles merismer, 5 Dec 2016 | Read review
“No comments”
 of 5 bubbles halaman9, 30 Nov 2016 | Read review
“Request for a room on a higher floor facing Wynn Palace Hotel”
 of 5 bubbles Col531, 1 Nov 2016 | Read review
“The double queen bed rooms are a good size for 4 people.”
  • A Fender Bass guitar that you can use during your stay
  • View from the road
 of 5 bubbles JGH71, 12 Oct 2016 | Read review
“Walk till Venetian instead of taking shuttle. all major hotels are just walk away from hard rock”
 of 5 bubbles behlkirti, 18 Sep 2016 | Read review
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