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The Countdown

1,003 reviews
#19 of 94 Hotels in Macau
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Traveller (992)
Room & Suite (422)
Pool & Beach (60)
Overview
  • Excellent49%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,003)Write a Review
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673 results
Traveller rating
306
244
76
28
19
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LanguageEnglish
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306
244
76
28
19
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All reviewsthe hard rockhouse of dancing watercorner suitehard rock hotel macaurock starrock and rollrock sparock musicstandard king roomcodshuttle buswater showother hotelsvenetian hotelcotai stripmini barswimming pool
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1 - 5 of 673 reviews
Reviewed 3 weeks ago via mobile

i am vert disapoointed with this hotel. i am staying one night and travelling with a five years and a six months old infant. when i arrived at the hotel check in time 3pm and was told the room isnot availabe. then i asked when...More

Thank Iris C
Response from THE COUNTDOWN M, Manager at The CountdownResponded 2 weeks ago

Dear Iris C, Thank you for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure...More

Reviewed 4 weeks ago

Hotel and service wise are super! The only thing is the hotel is rather new, city of dreams is newer compare to other casinos around the area. I travel with kids, so i recon not enough entertainments and food outlets for kids, we often has...More

Thank Ivydonglin
Response from THE COUNTDOWN M, Manager at The CountdownResponded 4 weeks ago

Dear Ivydonglin, Thank you so much for taking time to share your experience with us! We are so happy to hear that you are satisfied with our hotel as well as the service provided by our team members! For the feedback about F&B outlet options,...More

Reviewed 5 January 2018 via mobile

Now the countdown, as the name suggests boasting a massive countdown display on the exterior of the building for the new `city of dreams’ hotels completion date. The hotel is part of the City of dreams collection and is joined by designer stores and casino....More

Thank Runamuk22
Response from THE COUNTDOWN M, Manager, Service Quality at The CountdownResponded 18 January 2018

Dear Runamuk22, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a great stay with us and you like our hotel location, free shuttle bus service, room condition & cleanliness as well...More

Reviewed 4 January 2018 via mobile

The corner suite room has the best view. And it has separate living room. The room is big. The service was great. It was a great stay. They also clean the room twice. The surrounding area was awesome. We can go from hotel to hotel...More

Thank irene l
Response from THE COUNTDOWN M, Manager, Service Quality at The CountdownResponded 18 January 2018

Dear irene I, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you had a best stay with us and you like our Corner Suite's layout & size, room view & cleanliness, hotel location...More

Reviewed 19 December 2017

Perfect, beautiful and clean room with great views. Nice facilities and location. Staff was kind but checkin process was really slow. Soho area was disappointing, perhaps because it was not peak season. Shuttle service is really good.More

Thank Denis B
Response from THE COUNTDOWN M, Manager, Service Quality at The CountdownResponded 18 January 2018

Dear Denis B, Thank you so much for taking time to share your experience with us! We are so glad to hear that you had a perfect stay with us and you like our hotel location, facilities, room condition & cleanliness, free shuttle bus service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$114 - US$707 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Macau
#11 Casino Hotel in Macau
#13 Spa Hotel in Macau
#14 Romantic Hotel in Macau
#17 Business Hotel in Macau
#19 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$114 - US$707 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Macau
#11 Casino Hotel in Macau
#13 Spa Hotel in Macau
#14 Romantic Hotel in Macau
#17 Business Hotel in Macau
#19 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (992)
Room & Suite (422)
Pool & Beach (60)
Dining (33)
Amenities (39)
Family and Play Areas (2)
Questions & Answers
Ask a question
Ser1980
5 October 2017|
AnswerShow all 2 answers
Response from Runamuk22 | Reviewed this property |
There is 2 Hard Rock stores and a Hard Rock cafe. One store is located on ground while the others are located on Level 2 behind soho
0
Votes
Tanu7682
22 April 2017|
AnswerShow all 2 answers
Response from Leslie L | Reviewed this property |
I could not recall that there was a microwave in our rooms. However, you could send a request to the hotel manager. He is quite helpful. He might probably find a room that has a microwave oven.
1
Vote
Mastura M
21 April 2017|
AnswerShow all 9 answers
Response from Arvin S | Reviewed this property |
They asked us for Deposit, I used my Credit card, and like the others, the front desk warned me that it will take 3 to 4 weeks to return. However, because we decided to have breakfast in the hotel, the only charge that I saw... More
0
Votes
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Room Tips
"good location with integrated facilty"
Read review
"Try to get a room with the Venetian View or the Wynn Fountain"
Read review
"The non-smoking rooms aren't really non-smoking."
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"Room with good view, Concierge with good knowledge and helpful."
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