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Grand Hyatt Hotel Macau is one of the best hotel to stay, The room and design luxurious, many great restaurant and store. They have a Attraction Show also . Access to go very easy and in the strategic location.
I stayed on 14-15 Oct to watch the dancing water (which by the way is an amazing show).
Unfortunately typhoon CAT 8 hit. I must say the hotel managed the disaster extremely well.
I have to mention the service by concierge staffs were beyond excellent....More
Response from Grand Hyatt M, Executive Assistant Manager, Sales & Marketing at Grand Hyatt MacauResponded 18 October 2017
Thank you very much for sharing your stay experience at Grand Hyatt Macau!
It is great to learn that Carmen, Edith and Richard were helpful as always; and you enjoyed our band performance at the lobby lounge.
Thank you once again and we...More
Stopped here for 1 night, hotel was really nice, the room was spacious with large widows which made for great views of Macau and a very relaxing stay. The whole city of dreams area was rather impressive. We did have an issue with regards to...More
I made the right choice again! The lobby design was very welcoming. The check-in and check-out process were very efficebt. The concierge was very helpful and nice, and great restaurant recommendations from them. My room was very big and with a great city view. Will...More
This is the fourth time we visit Grand Hyatt Macau. Their guest experience team gives the utmost care to the customer. All customer's habits will be saved in their database and they will help to arrange everything you want. Highly recommend Mezza 9 (seafood buffet)...More
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Thank Margaret H
Response from Grand Hyatt M, Director of Rooms at Grand Hyatt MacauResponded 1 week ago
Dear Margaret H,
Thank you very much for taking the time to pass on your comments with us.
We are delighted to learn that you are satisfied with the services and facilities in our hotel.
Thank you for your continuous support to our hotel and...More