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Grand Hyatt Macau

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Traveller (1121)
Room & Suite (643)
Dining (152)
Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“beijing kitchen”(32 reviews)
“club tower”(14 reviews)
“grand suite king”(14 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,232)
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762 results
Traveller rating
523
167
52
11
9
Traveller type
Time of year
LanguageEnglish
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523
167
52
11
9
Show reviews that mention
All reviewsbeijing kitchenclub towergrand suite kinghouse of dancing waternespresso machinechinese teaother hotelsliving roomthe hard rock hotelrain showerfountain viewcoddinner buffetwater showexcellent stayfree shuttle buseslobby lounge
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1 - 5 of 762 reviews
Reviewed 2 days ago

Although our stay was short, we enjoyed the friendly and personal welcome. The suite was in excellent condition and the layout was well designed and functional. The fitness centre and the pool are big and spacious and great for a leisurely weekend.

Review collected in partnership with Hyatt Hotels
Thank synpaul
Reviewed 2 days ago via mobile

Grand Hyatt Macau is one of the first few entrants to the luxury hotel scene in Macau. I have stayed with the Grand Hyatt Macau each time I am in the city. What sets it apart from the other current and new entrants to the...More

Thank PefectHolidays88
Reviewed 6 days ago

Our family of 7 spent a wonderful 3 nights at the Hyatt Macau celebrating my father's 90th birthday. The staff made our arrival, check-in, making dinner reservations, recommending shows, help ordering taxis for our group easy and pleasant. The hotel rooms are very modern, clean,...More

Review collected in partnership with Hyatt Hotels
Thank michaelyuan2018
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt MacauResponded 3 days ago

Dear michaelyuan2018, Many thanks indeed for your comments following your recent stay with us. I am delighted to hear how highly you valued your experience with us and very much appreciate your recommendation. Please let me know when you are planning a return visit as...More

Reviewed 1 week ago

I trusted the Hyatt brand and have used Hyatt hotels in the past. I had been really pleased with their service in the past, hence I chose a Grand King Suite at this hotel for my friend's birthday trip in Macau. Our experience here started...More

1  Thank CautiousConnoisseur
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt MacauResponded 4 days ago

Dear Jen M, Thank you for taking the time to post a detailed review of your stay at Grand Hyatt Macau. I am deeply disappointed to read your feedback, and apologize that we have failed to exceed your expectations in a number of instances. I...More

Reviewed 1 week ago

It took a while to check in and even then we didn’t get the rooms ready until after 2pm. But the staff and especially Randy Wong made it less exhausting as we were a party of 12 with 5 kids and grandparents! He helped us...More

Review collected in partnership with Hyatt Hotels
Thank Alambobo
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt MacauResponded 6 days ago

Dear Alambobo, Thank you very much for taking the time to share your experience following your visit at Grand Hyatt Macau. We are delighted to learn that you are satisfied with the hospitality extended by especially Randy. I will personally share your compliments with Randy...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Tennis Court
Details
Price range
US$181 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Spa Hotel in Macau
#8 Luxury Hotel in Macau
#8 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$181 - US$518 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Spa Hotel in Macau
#8 Luxury Hotel in Macau
#8 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveller (1,121)
Room & Suite (643)
Dining (152)
Pool & Beach (39)
Amenities (61)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
yeoc468
22 May 2018|
AnswerShow all 3 answers
Response from lmpang | Reviewed this property |
The Club Lounge is for Club Room guests only.
1
Vote
footloosetomcat
17 July 2015|
AnswerShow all 3 answers
Response from Bertha Y | Reviewed this property |
I prefer to book online eg. Bookingcom or Agoda.
1
Vote
Room Tips
"Get a room with Grand Club access"
Read review
"Corner rooms have amazing views, with floor-to-ceiling windows in living room, bedroom, and shower room."
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"Take at least a Premier Suite or a Diplomat Suite, or else don't bother staying at this hotel."
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"The view from high level room is super nice!"
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