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Mandarin Oriental Macau

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Mandarin Oriental Macau
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660 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Kuala Lumpur, Malaysia
Reviewed 11 June 2015 via mobile

I've stayed at Mandarin Oriental on 6-8 June, taking 3 executive rooms (2203/5/8). It isn't as great as the description. For this review, I will use the standards of other MO to be fair, as they should maintain their consistency between all their hotels. 1. Arriving at Macau Ferry terminal. I've read that MO staff greeting you at terminals. That's...

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6Thank LCW0ng
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear LCW0ng Thank you very much for your kind acknowledgement. We have seen and reviewed your very detailed and very helpful comments on TripAdvisor, for which I wish to express my greatest appreciation to you, in particular for the time you took out of your precious time to write your experiences in detail. The valuable comments in regard to the...

Hong Kong, China
Reviewed 3 June 2015

From the moment we got off the ferry in Macau, Mandarin made our trip to remember. When making the hotel booking I specified that I wanted a room next to the lift as my wife was pregnant. As a result the staff went above and beyond. When exiting the ferry terminal in Macau, I was surprised to see my name...

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1Thank sheldonfer1183
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear sheldonfer1183 Greetings from Mandarin Oriental, Macau. It was a pleasure to have you as our guest at Mandarin Oriental, Macau and thank you so much for sparing some of your precious time to post a positive review. We are very delighted to learn that you enjoyed your stay from the moment you and your wife arrived at Macau and...

Shanghai, China
Reviewed 30 May 2015

Great service and the food was amazing at this comparatively smaller hotel in Macau. unfortunately i got a room on the "wrong side" and the view of a soon-to-be-construction site was less exciting (and preventing me from giving the hotel a top-rating). Regardless if i come back and stay at the hotel, i will probably be back just for the...

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2Thank Fredrik-Lundqvist
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Fredrik-on-the-go Greetings from Mandarin Oriental, Macau. It was a pleasure to have you as our guest at Mandarin Oriental, Macau and thank you for your time extended to share your experience with us as such information enables us to monitor and improve our quality service standards. Thank you for your kind and generous compliments for the service and food,...

Hong Kong, China
Reviewed 26 May 2015

One of the few hotels in Macau without a casino directly attached, the Mandarin Oriental Macau is an oasis of subtle refinement and gracious hospitality. Famous the world over for its magnificent dining venues and incomparable spas, and for the warmth and sincerity of its staff, the Mandarin Oriental Macau stays true to its roots and offers a level of...

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2Thank Mark_Hammons
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Mark_Hammons Greetings from Mandarin Oriental, Macau. It was a pleasure to have you as our guest at Mandarin Oriental, Macau and I greatly appreciate your time extended to share your experiences with us. Thank you for your kind and generous compliments for the overall quality of hotel, dining venues-Vida Rica Restaurant and the Spa. We also appreciate your kind...

Zurich, Switzerland
Reviewed 23 May 2015

It was my first time staying in a Mandarin Oriental - and it was definetly a good choice! Warm welcome, beautiful facilities and genuinely caring staff is what made our stay perfect. We hope to come back soon - the view of the bay and the bridges was the best!

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Thank Sara B
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Sara B Thank you very much for sparing your precious time to post a positive review on TripAdvisor. I'm delighted to hear that you enjoyed your first time stay at Mandarin Oriental and our service, facilities and view impressed you. I would like to express my heartfelt appreciation for your support to Mandarin Oriental, Macau. We look forward to...

Hong Kong, China
Reviewed 5 May 2015

wonderful 5-star hotel with great service. location-wise, it was a bit far from city centre (we travel in hot spring day when the weather was 30°C and very humid). Excellent shower by the way! the hotel was connected with a luxury shopping mall and MGM. it doesn't have a casino so there were much fewer people compared to other hotels.

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1Thank bronco y
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear bronco y Greetings from Mandarin Oriental, Macau! It was such a pleasure to have you as our guest at Mandarin Oriental, Macau and thank you very much for taking the time to share a review on TripAdvisor. Your generous compliments regarding our service and location have been well received. Please rest assured that we will continue to provide our...

New York
Reviewed 28 April 2015

The service here is just fantastic. *Got upgraded to a very spacious corner suite. The regular room was already excellent, but the view from my suite was truly amazing. *They had everything ready by the time I arrived. *Even the paper clips in the drawer were arranged in the shape of a fan, Mandarin's logo. *The in-room dining Chinese breakfast...

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2Thank Al C
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Al C Greetings from Mandarin Oriental, Macau! It was a pleasure to have you as our guest at Mandarin Oriental, Macau and thank you for sharing your valuable feedback and beautiful pictures on TripAdvisor. We are truly delighted to know that we have met your expectations and thank you for your kind and generous compliments about the hotel service...

Quezon City, Philippines
Reviewed 27 April 2015

My short stay in Mandarin Macau gave me the true feeling of a guest. Needs well taken cared of, services and amenities are excellent. I requested for a charger converter and they were so quick in providing one. The concierge made an awesome job assisting me to transfer to HongKong so easy and perfect timing. Great Job Mandarin Macau

Review collected in partnership with this hotel
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2Thank joevineusebio
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear joevineusebio Greetings from Mandarin Oriental, Macau. It was a pleasure to have you as our guest at Mandarin Oriental, Macau. I greatly appreciate your effort in sharing your experience with us, as such information enables us to monitor and improve our service quality. Thank you for your kind and generous compliments on the hotel service and amenities, which I...

Colombo, Sri Lanka
Reviewed 26 April 2015

Located not to far from the airport. Well designed hotel with great dining & other facilities for the business traveler. Extremely friendly, courteous, friendly & professional staff starting from the door man, bell staff, front desk, housekeeping, concierge, room service, restaurant & bar. My flight was delayed & luggage was lost, the excellent check in experience made me forget the...

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1Thank Pramper
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Ramya P It was such a pleasure to have you as our guest at Mandarin Oriental, Macau. We appreciate your taking the time to share a review on TripAdvisor. Your generous compliment regarding the overall quality of the hotel has been well received. Please rest assured that we will continue to provide our distinguished guests with an exceptional accommodation...

Port Aransas, Texas
Reviewed 25 April 2015

This is probably the highest end hotel I have had the opportunity to stay at, it was for a business trip, but the room, all the little details in everything, how we are looked after; no words can express the great experience. Also conveniently located, the hotel has no casino, easy in and out for a jog, the amenities for...

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1Thank Richard L
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Richard L Thank you for sharing your valuable feedback on TripAdvisor. We greatly appreciate your time extended to share your experiences with us as such information enables us to monitor and improve our quality service standards. We are truly delighted to know that we have met your expectations and thank you for your kind and generous compliments about the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Region: China > Macau
Price Range: $255 - $679 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Mandarin Oriental, Hotels.com and Booking.com so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental Macau
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental Macau staff and other travellers.
6 questions
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Questions? Get answers from Mandarin Oriental Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View; Higher Floor”
 of 5 bubbles 49ankieh, 7 Mar 2017 | Read review
“Ocean facing for sure, go and use the gym!”
 of 5 bubbles 484WilliamS, 29 Jan 2017 | Read review
“if you travel with family and want connecting rooms, ask for rooms 1110 and 1111.”
 of 5 bubbles schmidtmg, 11 Jan 2017 | Read review
“The Bay View room is comfortable and offers a great view”
 of 5 bubbles robw317, 1 Jan 2017 | Read review
“water front”
 of 5 bubbles , 8 Dec 2016 | Read review
5 of 5