We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Banyan Tree Macau

Show Prices
#4 of 92 Hotels in Macau
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Banyan Tree Macau
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,081 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 868: English reviews
Hong Kong
Reviewed yesterday NEW

The room was huge and décor was exceptional. The room pool was also a huge plus point. Considering all the extra space and room pool, the price seems reasonable (at least when you really want to indulge yourself.

 Report
Helpful?
Thank tonyngao
Hong Kong, China
Reviewed 2 days ago NEW

Stayed in the Spa Sancturary suite for 1 night. The room is huge and spacious for three of us (probably it was too big). My 3-year old kid couldn't stop to swim in various "pools" inside the room. He laid on the comfortable sofa and enjoyed watching his favourite cartoon. We did enjoy the outdoor pool even though it was...

 Report
Helpful?
Thank jlai0316
Hong Kong
Reviewed 1 week ago

Overall experience was good, the room was spacious with an in-room pool, love that they have provided kid's size slippers. The indoor pool and sauna were excellent, food served was up to standard, a good choice for family short break

 Report
Helpful?
Thank kinhangl
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear kinhangl Thank you for sharing your recent Banyan Tree experience with the readers of this website. I am pleased to read that your holiday experience was beyond your expectations, something we aspire to provide to all our guests. It was a pleasure to read of the enjoyment our unique relaxation pools brought to your children, as they continue to...

New York
Reviewed 3 weeks ago

Set within the Galaxy Hotel and Casino complex, the Banyan Tree Hotel is quiet, with beautiful rooms (all suites, in room pool, multiple reclining spaces, soaking tub and double showers) and outstanding solicitous service. Everyone went out of their way to be helpful. The spa is beautiful as well as are the three pools including a wave pool attached to...

 Report
Helpful?
Thank sapa606
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear sapa606 Thank you for sharing your recent Banyan Tree experience with the readers of this website. We are pleased to read of the impact our associates had on your stay, with their quality of service, and how it went hand in hand with our specially designed Suites as well as our award winning Spa were able to deliver on...

Reviewed 3 weeks ago via mobile

Had my wedding banquet here in Macau Banyan Tree half year ago and received a free one night room certificate, so just redeem it and have some fun with my wife as a 'half year' anniversary. The room and service were all impressive until when we were leaving/checking out the room on next morning.......we found a used "condom" on the...

 Report
Helpful?
Thank waj_ry
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear waj_ry Thank you for your continued loyalty to our brand and sharing your feedback about your stay. It is only through constructive feedback such as yours that we are constantly able to address the area that need improvement. I wish to assure you that we are looking in to ways to enhance the area further and look forward to...

New York, New York, United States
Reviewed 4 weeks ago via mobile

In Cotai (which is not the center of Macau) but still in a very nice complex : Galaxy. The feel is the same as in every banyan tree : zen attitude, nice smell and good service. We got a very nice Spa Sanctuary Suite which included an in room relaxing swimming pool, a huge living room, a great bathroom and...

 Report
Helpful?
Thank Ruben B
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear Ruben B Thank you for your continued loyalty to our brand and for once again sharing your feedback about your stay. We are pleased to read of the impact our associates had on your stay, with their quality of service, and how it went hand in hand with our specially designed Spa Sanctuary Suites were able to deliver on...

Reviewed 4 weeks ago via mobile

My family and I spend 4 incredible days at the Banyan Tree Macau. The hotel is amazing; rooms are the best we ever experienced, they are huge with even a relaxation pool and a wooden bathtub that can accommodate 2 persons. Service all over is very friendly and attentive without being obtrusive; nothing is too much to ask and always...

 Report
Helpful?
Thank ced13220
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear ced13220 Thank you for your continued loyalty to our brand and for sharing your feedback about your stay. We are glad that the various unique features of our spacious suite including the relaxation pool and Japanese-style soaking tub helped bring “color” to your stay . We are thrilled to learn of your kind comments about the unique quality of...

Hong Kong, China
Reviewed 4 weeks ago

Spend one night at the Banyan Tree hotel and have to admit I was very impress. The rooms are very spacious and comfortable, like you do not want to leave the room. Everything have been well think of, to ensure your comfort and that is very appreciable. The smell in the lobby (ginger and lemongrass) is welcoming you smoothly and...

 Report
Helpful?
Thank MSDM2014
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear MSDM2014 Thank you for sharing your recent Banyan Tree experience with the readers of this website. We are pleased to read that you had an enjoyable stay. We are glad that the various unique aspects of our suites and the signature fragrance in the lobby had such a profound impact on your stay. We have noted the area where...

Hong Kong, China
Reviewed 4 weeks ago

Upon the request of friends I stayed at Cotai Pool Suite, Banyan Tree Macau for the second time. The accommodation of this type of room was normally huge with all required facilities except there was a relaxation pool of roughly 5 x 1 metres by the window(it was said that the maintenance of the pool was incorporating the latest UV...

 Report
Helpful?
1Thank Ben172211
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear Ben172211 Thank you for your continued loyalty to our brand and for sharing your feedback about your stay We are glad that the various unique features of our spacious suite including the relaxation pool and Japanese-style soaking tub helped bring “color” to your stay . Thank you for your affirmation of our suite as being the best for family...

Hong Kong, China
Reviewed 4 weeks ago

Banyan tree group is always my priority for family holidays. This Macau one next lets me down either. The room is extremely huge (more than triple of regular hotel size room with almost 170 sqm). The decoration is very nice as always. The view is 270 degrees so can see most of Macau’s best views in your room. The service...

 Report
Helpful?
Thank ninazhan
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear ninazhan Thank you for your continued loyalty to our brand and for sharing your feedback about your stay. We are thrilled to learn of your kind comments about the unique quality of service you received from our Banyan Tree associates and the impact it had on your stay and your desire to return. Our associates are an integral part...

1,614 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (809)
Viewed
Room/Suite (248)
Viewed
Hotel & Grounds (62)
Viewed
Bathroom (59)
Viewed
Dining (16)
Viewed
View from Room (28)
Viewed
Pool/Beach Area (42)
Viewed
3:51
Videos (1)
Viewed
Other (353)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (712)
Viewed
Amenities (103)
Viewed
Other (10)
Viewed
Grand Cotai Suite - King (83)
Viewed
Indoor Pool (16)
Viewed
Outdoor Pool (29)
Viewed
Pool Villa (101)
Viewed
Dining (28)
Viewed
Sanctuary Pool Villa (138)
Viewed
Sky Villa Suite (88)
Viewed
Spa Suite (86)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (93)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (26)
Viewed
Bathroom (1)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Macau hotels
1.1 km away
Conrad Macao Cotai Central
0.4 km away
The Ritz-Carlton, Macau
0.0 km away
Hotel Okura Macau
Hotel Okura Macau
#7 of 92 in Macau
1,335 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
JW Marriott Hotel Macau
1.3 km away
Sheraton Grand Macao Hotel, Cotai Central
1.0 km away
Four Seasons Hotel Macau, Cotai Strip
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more   less 

Additional Information about Banyan Tree Macau

Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Region: China > Macau
Price Range: $422 - $1,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Macau 5*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Agoda, Travelocity, Hotels.com, Odigeo, HotelTravel.com and Priceline so you can book your Banyan Tree Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Macau Hotel Macau
Hotel Style:
#3 Casino Hotel in Macau
#3 Spa Hotel in Macau
#3 Family Hotel in Macau
#4 Luxury Hotel in Macau
#6 Romantic Hotel in Macau
#8 Business Hotel in Macau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Macau staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Banyan Tree Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy the outdoor pool in summer!”
 of 5 bubbles jlai0316, 8 Dec 2016 | Read review
“Higher floors will provide better views when enjoying the pool”
 of 5 bubbles Ben172211, 10 Nov 2016 | Read review
“try the signature villa - almost 170 sqm!”
 of 5 bubbles ninazhan, 6 Nov 2016 | Read review
“spacious room”
 of 5 bubbles alicecms, 19 Sep 2016 | Read review
“Room with a view out across to other side of the river is nice at nigh time.”
  • This was the room we enjoyed on our second night
 of 5 bubbles D6217LSkarend, 17 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay