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Banyan Tree Macau

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Traveller (1093)
Room & Suite (941)
Pool & Beach (107)
Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“relaxation pool”(126 reviews)
“wooden bathtub”(40 reviews)
“sky villa”(23 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Banyan Tree Macau
Special Offer: Best available rate
Hotel deals
Offers from Banyan Tree Macau
Special Offer: Best available rate
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,355)
Filter reviews
1,040 results
Traveller rating
761
188
51
23
17
Traveller type
Time of year
LanguageEnglish
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761
188
51
23
17
Show reviews that mention
All reviewsrelaxation poolwooden bathtubsky villapool inside the roomgalaxy complexwave poolprivate poolspa suiteliving roomcoffee machinecakeother hotelshotel roomturn down servicememorable stayfront officebuffet breakfast
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1 - 5 of 1,040 reviews
Reviewed 1 week ago

best hotel room I ever seen in my life room with swimming pool inside the room amazing room décor fabulous best room in macau part of galaxy complex we can use the wave pool for sure coming back to this hotel when i visit macau...More

Thank Sporting I
Response from Vella R, General Manager at Banyan Tree MacauResponded 2 days ago

Dear Valuable Guest Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Reviewed 3 weeks ago via mobile

From check in to check out we were impressed by the service throughout. The staff are very friendly and multi lingual. We stayed for one night in a pool suite. The room was clean and comfortable with all the facilities you would expect. Particular highlights...More

Thank jtam816
Response from Vella R, General Manager at Banyan Tree MacauResponded 3 weeks ago

Dear Valuable Guest Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Reviewed 5 weeks ago via mobile

What can I say... the moment we stepped into the Banyan Tree we were blown away. The service was impeccable, everything was in order, everyone was helpful and friendly. Our room was SPECTACULAR! We had 2 adults and 2 children. Unfortunately, the beds were a...More

Thank Micky H
Response from Vella R, General Manager at Banyan Tree MacauResponded 4 weeks ago

Dear Valuable Guest Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Reviewed 10 July 2018

My purpose of stay is celebrate silver wedding anniversay. Hotel automatically upgraded to bigger room with decoration. These big surprise bring us a wonderful memorable stay. We also have a very good candle-light dinner in Belon restaurant. Thanks!More

Review collected in partnership with this hotel
1  Thank matthew123383
Response from Vella R, General Manager at Banyan Tree MacauResponded 4 weeks ago

Dear Valuable Guest Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

Reviewed 9 July 2018

Although I did'nt stay in the hotel, I attended a confrence for couple of day and can safely say it is one of the best in the region for holding international confrences and symposiums. Ample space, excellent management.More

Thank Pawan V
Response from Vella R, General Manager at Banyan Tree MacauResponded 10 July 2018

Dear Valuable Guest Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$336 - US$1,266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Macau
#3 Family Hotel in Macau
#3 Spa Hotel in Macau
#4 Luxury Hotel in Macau
#6 Romantic Hotel in Macau
#8 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$336 - US$1,266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Macau
#3 Family Hotel in Macau
#3 Spa Hotel in Macau
#4 Luxury Hotel in Macau
#6 Romantic Hotel in Macau
#8 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1093)
Room & Suite (941)
Pool & Beach (107)
Dining (57)
Amenities (103)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lia0330
11 August 2018|
AnswerShow all 2 answers
Response from ApgFax | Reviewed this property |
Yes, the pool is filled when new guests get their room.
0
Votes
C L
22 May 2018|
Answer
Response from Admin_Vanessa | Property representative |
Hi, C L, Greetings from Banyan Tree Macau! Thanks for your inquiry, please be informed that the Grand Resort Deck is open from 9am to 6pm daily. SkyTop Wave Pool & Skytop Adventure Rapids close at sunset time and subject... More
0
Votes
John M
10 November 2017|
AnswerShow all 7 answers
Response from Derek C | Property representative |
Hi John I recommend taking the Cotai ferry to Taipa. Since it is closer to get to the Banyan Tree Macau. After you exit the ferry terminal it is a short walk to the area where the Galaxy shuttle busses are parked and it... More
1
Vote
Room Tips
"resort view"
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"cotai pool view"
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"Don't be afraid to get room recommendation from their staff as they are extremely friendly!"
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"Good Service"
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