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Galaxy Hotel

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Avenida de Cotai, Cotai Estrada da Baia de Nossa Senhora da Esperanca, Macau China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (3915)
360
Panoramas (16)
Room & Suite (741)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 26/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Galaxy Hotel
Updated 26/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 124 hotels in Macau
Location
Cleanliness
Service
Value
Travellers' Choice
Galaxy Hotel™ is an award-winning 5-star hotel located within Galaxy Macau™ integrated resort which offers 1.1 million square meters of unique entertainment, shopping and leisure experiences, including 120 dining options, over 200 world-renowned brands, and headline family attractions – from Grand Resort Deck with the world’s longest Skytop Aquatic Adventure Rapids, the World’s largest Skytop Wave Pool and white sand beach to authentic Pan-Asian dining options and live street entertainment at Broadway Macau, spas and a 10-theater 3D Cineplex. With its signature "World Class, Asian Heart" service philosophy, Galaxy Hotel sets a new standard for accessible luxury and comfort. The hotel offers 1,450 stylishly furnished rooms and suites, state-of-the-art facilities, fitness center and a heated pool with direct access to the Grand Resort Deck and other resort facilities. The hotel is just a 15-minute walk to Macau Old Taipa Village and guests can enjoy easy access to key check points, city center and other UNESCO heritage sites via the resort’s complimentary shuttle bus services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Water park
Kids stay free
Parking
Wifi
Hot bath
Lazy river
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Patio
Waterslide
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Flatscreen TV
Bath / shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, Chinese and 10 more
3816Reviews116Q+A100Room tips
Traveller rating
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Popular mentions
Loreileth A wrote a review 7 Dec
Macau, China4 contributions1 helpful vote
We celebrated our son birthday in this hotel because he loved the Grand Resort Deck.We booked Premium Suite on 1st night and Standard room on 2nd night. The room was setup with Birthday Banner and balloons, which surprise us! And we get free upgrade on 2nd night. all staff are very welcoming from the lobby to room and ird services. special mention to Amy,Jason,Fernan and JR. They deserved to be known, 5star rated staff,, Friendly,Helpful,and very efficient. Will definitely be back again in this hotel for birthday staycations….
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Date of stay: September 2021Trip type: Travelled with family
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Jelenaning wrote a review Nov 2021
Singapore, Singapore5 contributions
THANKS ALL! Especially Jessica JC Tomy and Cleo for these sweet turndown service Excellent! We really enjoy the stay @ GALAXY 谢谢GALAXY的每一位 特别是给到我们如此特别turndown的几位 非常可爱 让我们有如此难忘的一次入住体验 感谢大家。下次还会为朋友们推荐Galaxy
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Date of stay: November 2021Trip type: Travelled with family
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Tata wrote a review Nov 2021
1 contribution
Im very appreciated with the warm welcone me and my BFF received from Kimia and Alice while we were checking in at the reception. Although I have been to Galaxy for several times but it was my first time to stay in Galaxy hotel. It seems that Alice even noticed my embarrassed and led us the way to the right elevator. Also, when me and my BFF went back to our hotel room after celebrating our anniversary, we received the excellent turn down service. The folded towel dolls been put on bed were so cute and my BFF enjoyed the chocolate and little gifts so much that she wants me to convey herthankfulness to Rea and Cleo. Best holiday in Macau ever!
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Date of stay: November 2021Trip type: Travelled with friends
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Meimei Ng wrote a review Nov 2021
5 contributions
We have been Galaxy Hotel few times and always feel at home. Especially Ms. Amy Li,she is helpful,professional and good service,she’s one of the best staff I have ever met. Thanks so much. Convenient for shopping in the hotel also.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Saurabh Mishra, General Manager at Galaxy Hotel
Responded 2 weeks ago
Dear 858meimein, I am delighted to know you felt at home with us and enjoyed another memorable stay with Galaxy Hotel. Thank you for acknowledging Amy who had the opportunity to showcase her passion for service. Our mission is to care from the heart and create an unforgettable stay experience, I am glad we made you feel special. My team and I are looking forward welcome you back soon. Appreciatively yours, Saurabh Saurabh Mishra Vice President - Hotel Operations Galaxy Macau
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Juwana Marie wrote a review Nov 2021
Macau, China3 contributions5 helpful votes
It was a great experience for me and my partner. Galaxy Staffs made our stay very memorable. From the room decorations until the smallest thing, they accommodate my request for the birthday surprise. Special thanks to Yumi (our guest service representative) who made sure that we will have an exceptional stay. Will definitely book again. 😁
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Saurabh Mishra, General Manager at Galaxy Hotel
Responded 2 weeks ago
Dear juwanamarie, Glad to hear you had a fantastic birthday celebration with us. Thank you for taking the time to share your stay experience with the traveler community. Your acknowledgement of Yumi is much appreciated, I know that she loves creating exceptional experiences and I am glad we were able to impress you with our efforts. We look forward hosting you again soon. Appreciatively yours, Saurabh Saurabh Mishra Vice President - Hotel Operations Galaxy Macau
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PRICE RANGE
US$154 - US$278 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1500
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Frequently Asked Questions about Galaxy Hotel
Which popular attractions are close to Galaxy Hotel?
Nearby attractions include The Broadway (0.5 km), Museum of Taipa and Coloane History (0.3 km), and Macau Matsu (0.4 km).
What are some of the property amenities at Galaxy Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Galaxy Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Galaxy Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Galaxy Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Galaxy Hotel?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and Lai Heen.
Are there opportunities to exercise at Galaxy Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Galaxy Hotel have an airport shuttle?
Yes, Galaxy Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Galaxy Hotel have airport transportation?
Yes, Galaxy Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galaxy Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Galaxy Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.