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Holiday Inn Macao Cotai Central

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#16 of 93 Hotels in Macau
Certificate of Excellence
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Holiday Inn Macao Cotai Central
Holiday Inn Macao Cotai Central
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1,274 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Macao Cotai Central
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Showing 843: English reviews
George Town, Pulau Pinang, Malaysia
Reviewed 29 March 2016

I've stayed 3 times and every single time I am surprised by their hospitality. The room is really spacious and nice. Comfortable bed and excellent facility. The gym is really well equipped, however the pool is not very suitable for laps (only about 15m for the single lap lane). The staff may not look cheerful (personally, i think it's common...

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Helpful?
Thank waefarer
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear waefarer, Your nice compliments about our excellent facilities and service provided by our Team Members are highly appreciated. Your valuable feedback about the internet speed has been well noted and reported to our concerned department. Once again, we thank you for your review and look forward welcoming you again soon! With best regards, Meridith Beaujean Director Quality Assurance

Jakarta, Indonesia
Reviewed 28 March 2016 via mobile

Went to Macau for a short holiday for which tried Holiday Inn. As a start, the Lobby was within walk-able distance from the Bus drop zone. U can see all the shops before you go to the lobby to pickup keys. Keys were distributed at 3pm, quite late but I guess this is the standard time. Got the key without...

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Helpful?
Thank PlazmaTek
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear PlazmaTek, Thank you for your review and for your loyalty as an IHG member. I am pleased to read the comfort of our modern room and its features exceeded your expectations. Our check-in time is indeed at 3.00pm. We look forward welcoming you again soon. Thank you With best regards, Meridith Beaujean Director Quality Assurance

Hong Kong, China
Reviewed 28 March 2016

My husband and I stayed in this hotel for one night. The decoration and atmosphere of the hotel and its guest rooms are fine and modern. We had the "strekfast" in one of their function rooms on the 4/F the next morning for breakfast. The food had a good variety and was tasteful. The singing and dances of the cartoons...

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Helpful?
Thank mimiyau
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear mimiyau, First of all I would like to sincerely apologize for your unpleasant experience during the Shrekfast. I understand your disappointment as what happened is certainly not up to our standards of service. Your valuable feedback was shared with the Senior Manager in charge, Mister Savino Bellini who would like to get in touch with you directly at savino.bellini@sands.com.mo....

Hong Kong, China
Reviewed 25 March 2016 via mobile

Price is good - relatively low price compared to other hotels in Macau. Facilities are good. Bed is comfortable, Bath tub in the bathroom. Crowded and take me sometime to queue up for checkin. But acceptable. However, I was told that only twin bed room/double bed with disability facilities was available when I arrived. The staff claimed that as it...

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Thank louischan614
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear louischan614, Thank you for your review. Please allow me to apologize for not being able to accommodate your request for a double bed room. I do agree that this is inconvenient when you travel as a couple and made the special request. I will discuss this with the Front Office team. This request depends of course on availablity and...

Golden, Colorado, United States
Reviewed 25 March 2016

There are 4 hotels (HI, Sheraton, and two others) connected to a mall and sky bridge to the Venetian Hotel/Casino. Rooms were nice and safe, there are numerous shuttle busses to old Macau or the other properties. It is a nice walk to the old Cotai town, some good non-casino restaurants there. Also within walking distance to City of Dreams...

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Helpful?
Thank Mike S
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Mike S, Thank you for your review. I am pleased to read you had a comfortable stay and enjoyed our perfect location to walk around The Cotai Strip. We look forward welcoming you again soon. With best regards, Meridith Beaujean Director Quality Assurance

Singapore, Singapore
Reviewed 24 March 2016 via mobile

Fantastic stay again, my first stay was in 2012 and three years later the hotel still looks and feels as new. The free bus transfers from the ferry terminal to the hotel and back are really convenient, check in and check out were very quick and friendly, the luggage check staff very friendly as well. Rooms are huge. Booked two...

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Helpful?
Thank Gryphon1403
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Gryphon1403, I am pleased to read you had a fantastic stay with us at Holiday Inn Macao, Cotai Central! It is true that the free shuttle busses from the ferry terminals and airport are very convenient. Thank you for sharing this review. We hope to see you again soon! With best regards, Meridith Beaujean Director Quality Assurance

Australia
Reviewed 24 March 2016

We were very impressed with the Holiday Inn. The stay @ Holiday Inn went well beyond our expectations! Firstly, they offered free transfers (to/fro the ferry jetty). This service was unexpected but warmly welcomed after rocking in a claustrophobic ferry with hundreds of other passengers. The ride to the hotel was in the comfort of a new air conditioned coach....

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Thank tam009
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear tam009, I am thrilled to read we exceeded your expectations! Thank you for sharing your positive experience with us at Holiday Inn Macao, Cotai Central. We hope to have you back very soon! With kind regards, Meridith Beaujean Director Quality Assurance

Kuala Lumpur
Reviewed 20 March 2016

Hotel Lobby Counter was far from Rooms Lift. The Travel Bus have to stop at the bus parking area at the back of the building and walk so far the check in....... This cause trouble for my Parents who are 75 and 80 years old - at the end the hotel provided wheel chairs to send them to the room...

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Thank hkh7811
Reviewed 20 March 2016

Service of the information centre was excellent. Their staff, Connie, was friendly and very helpful. She recommended to us a very nice Macau restaurant, Litoral. The food was very tasty, service was good and price was reasonable. Really appreciate her help.

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Thank Edmond L
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Edmond L, Thank you for your review. Your nice remark about Connie from our Service Center is highly appreciated! We hope to have you back very soon! With best regards, Meridith Beaujean Director Quality Assurance

Taipei, Taiwan
Reviewed 17 March 2016

The hotel free shuttle bus offers the easy transport between the hotel and airport. The room is spacious, clean and comfortable for a weekend visit with basic amenities provided in the bathroom. The convenient location is good to walk around at Cotai area. The services delivered by the people with good manners in the hotel are always noticed and appreciated....

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Helpful?
Thank Global-K-TW
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Global-K-TW, Thank you for your review! You are right the location of our hotel is conveniently situated at the heart of The Cotai Strip! We appreciate your nice remark about the service provided by our team members and look forward welcoming you again soon! With kind regards, Meridith Beaujean Director Quality Assurance

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Region: China > Macau
Price Range: $135 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
Reservation Options:
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Also Known As:
Holiday Inn Macao Cotai Central Macau
Hotel Style:
#11 Romantic Hotel in Macau
#13 Family Hotel in Macau
#14 Business Hotel in Macau
#15 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Macao Cotai Central staff and other travellers.
64 questions
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Questions? Get answers from Holiday Inn Macao Cotai Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor, at least 18th floor”
 of 5 bubbles laitmk, 25 Feb 2017 | Read review
“Higher floors are better”
 of 5 bubbles abhinavs2017, 28 Jan 2017 | Read review
“Amenities in the room is pretty standard. Some rooms has the Wynn Palace with teh water fountain view.”
 of 5 bubbles bundan, 20 Jan 2017 | Read review
“Rooms on higher levels are better - quieter”
 of 5 bubbles joycen832, 16 Jan 2017 | Read review
“no idea, we were on the 33rd floor and it was no inconvenience at all.”
 of 5 bubbles mervous, 29 Dec 2016 | Read review
5 of 5