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This is what you would expect of a Conrad property. Room was spacious, clean and comfortable. Only issue was the breakfast. The breakfast was located some what away and looked a bit chaotic. They did have some amazing range for breakfast which included a Roast...More
I've heard that there are no bad hotels in Macao. With that being said, I can imagine the leadership team at the Conrad have only minimal fear of the competition.
Service: Front Desk associate Emman was extremely hospitable and thorough with his explanations of the...More
1 Thank 285Hryvnia
Response from Rudy F, Head of Front Office at Conrad Macao Cotai CentralResponded 16 February 2018
Thank you for staying at Conrad Macao and for spending your precious time in providing us with your excellent feedback.
We are delighted to learn that Emman was able to create an inspiring arrival experience for you. On the other hand, your appreciation...More
The Conrad Macau is a beautiful and luxurious hotel conveniently located right in the centre of the Cotai strip. I was amazed on all levels from the moment I made the reservation for my stay from 17th – 19th May 2018. A couple weeks before...More
Response from Rudy F, Head of Front Office at Conrad Macao Cotai CentralResponded 2 days ago
Thank you very much for your loyalty as a Diamond Member and for giving us an excellent rating. I am glad to read that you were delighted with your stay and thank you for recognizing the flawless service of our staffs, we look...More
I spend one night at the hotel from a quick getaway from Hong Kong.
Upon arriving at the Ferry terminal in Macau, there are free Shuttle buses going to Sands Central which include the Conrad Hotel (First stop)
Upon check in, I was informed...More
Response from Rudy F, Manager at Conrad Macao Cotai CentralResponded 5 days ago
Thank you for the fantastic review, we are glad that you had an excellent experience with us. Your kind encouraging words will be shared with our team.
We look forward to welcoming you back again for another inspired stay.
Stayed 2 nights last week in Macau. Monday and Tuesday nights and the rate was very reasonable. From the moment I walked in the door until I left the service was outstanding, from being recognized and addressed by name, to the quality of the Lounge,...More
Response from Rudy F, Director of Operations at Conrad Macao Cotai CentralResponded 1 week ago
Thank you for the fantastic review. We are glad you had a memorable time with us and enjoyed our genuine service and accommodations. Our team takes pride in creating an inspired stay for our guests, thank you for acknowledging their efforts.