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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    011 853 2880 2000
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    29/01/2018 30/01/2018
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    US$139
    US$120
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    US$127
    US$139
    Traveller (4602)
    Room & Suite (1372)
    Storyboard
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (179 reviews)
    “sky tower” (151 reviews)
    “earth tower” (108 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
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    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Special Offer: UNIQUELY MACAO PACKAGE
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,791)
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    1 - 5 of 3,907 reviews

    Reviewed 2 days ago via mobile

    This hotel was average when comparing it to others in Hong Kong and the standard of them. The room was spacious however when you walked in it didn’t seem like it was immaculately clean like others in Hong Kong. The buffet breakfast was very average...More

    Thank EmilyL1990
    Hotel's Favourite
    Reviewed 27 October 2017

    Arrived before lunch time and was ushered to the SPG counter, was served within 5 minutes by a lovely young girl (sorry I didn't catch her name). Our room was ready so off we went to the 32nd floor and into our Executive Suite -...More

    1  Thank Denzah
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 30 October 2017

    Dear Denzah Thank you for sharing your stay experience. I appreciate your positive comments regarding our Sheraton Club and Concierge. Your compliments will certainly be shared with the senior management of Rooms Department. Once again, it was a pleasure serving you and we look forward...More

    Reviewed 3 days ago via mobile

    We visit this hotel for the family vacation, Dec 2017. It was so crowded and many guest was, but some of this hotel’s colleague was so helpful and friendly to us, so me and my family feel so happy and keep cool. First the colleague...More

    Thank Jesper_Ahn
    Reviewed 4 days ago via mobile

    Checkin 算快,因為好多人,排了20分鐘,算快😄 床大但很軟、 被子是帶點silky 的那種、 房間大 、 有Handy,出外帶上 方便免費打電話及4G無限上網👍、 衣架數量供應非常充足 、 Wi-Fi 速度快 衛生OK 不算很乾淨,又沒有很大塵、 廁所通風抽氣需改善 、 衣櫃沒有額外被子或枕頭 、 Hair dryer 十分強力 、 沐浴洗髮水那些不是牌子的,是劣質的那些 If you need something like , one more pillow , at least u need to wait about 30 minutes for that...More

    Thank 14kwing
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 3 days ago
    Google Translation

    14kwing 您好! 感謝您的點評。...More

    Reviewed 4 days ago

    I have been to this hotel multiple times, and this becomes our default choice. We recently went for a family holiday and stay here for 2 nights. The room is clean, and the location is perfect for us. This hotel has added a new device...More

    Thank ALB215
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 3 days ago

    Dear ALB215 Thank you for staying with us. We are glad to hear that you had an enjoyable stay. Once again, thank you for your great support. We look forward to welcoming you back soon. Yours Sincerely, Saurabh Bakshi General Manager Operations Sheraton Grand Macao,...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$121 - US$262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Family Hotel in Macau
    • #10 Casino Hotel in Macau
    • #10 Business Hotel in Macau
    • #12 Spa Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #18 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia and getaroom.com so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Sheraton Grand Macao Hotel, Cotai Central Macau
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    Traveller (4602)
    Room & Suite (1372)
    Dining (294)
    Pool & Beach (178)
    Hotel & Grounds (2524)
    Bathroom (387)
    Business Centre & Event Rooms (30)
    Family and Play Areas (25)
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Alkhalidy
    7 January 2018|
    AnswerShow all 4 answers
    Response from laenak | Reviewed this property |
    Both currencies will be accepted at the hotel, however, most places in Macau prefer to use HKD. So it's a good idea to have HKD as opposed to MOP
    1
    Vote
    fiona628
    7 January 2018|
    AnswerShow all 7 answers
    Response from Karsten S | Reviewed this property |
    "Sands Cotai" is the bus that goes to the Sheraton. There is a Sands Hotel on the main land, but the Sands conferences and shopping center are next to the Sheraton on the Cotai strip.
    0
    Votes
    pek3kle
    4 January 2018|
    AnswerShow all 7 answers
    Response from Tina_ph2015 | Reviewed this property |
    I included breakfast when I booked a room for 2 pax and upon check in, Sheraton gave us 2 vouchers that can be used either for breakfast or lunch at a restaurant called Xin Asian hotpot buffet. We opted to have lunch and had... More
    0
    Votes
    Room Tips
    "Request a room closer to the lift area as it is an extremely long corridor"
    Read review
    "Try getting a room in the front of the tower which has a view of the entire Cotai Strip of Macau"
    Read review
    "Strip view is nice , that was view I had"
    Read review
    "choose a high floor for the view"
    Read review
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