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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$129/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$127
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    SAVE US$27
    US$127
    US$125
    Traveller (4005)
    Room & Suite (1195)
    Dining (237)
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    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (163 reviews)
    “sky tower” (138 reviews)
    “earth tower” (100 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Special Offer: FUNTASTIC SUMMER PACKAGE
    The Venetian Macao Resort Hotel
    7,054 reviews
    #13 of 95 hotels in Macau
     
    Holiday Inn Macao Cotai Central
    1,419 reviews
    #16 of 95 hotels in Macau
     
    Conrad Macao Cotai Central
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    #1 of 95 hotels in Macau
     
    Galaxy Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,059)
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    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
    See the most recent reviews

    151 - 155 of 3,526 reviews

    Reviewed 23 May 2017 via mobile

    My first stay at the Sheraton Cotai as a quick Birthday getaway weekend. Thought would give this a try as Sheraton is usually good for value! Getting around is no problem, there are shuttle buses from almost anywhere to any given hotels in Macau. A...More

    Thank Eppie C
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 25 May 2017

    Dear Eppie C, Thank you for taking the time to share your experience with us. While we are glad that we found our rooms, bedding and breakfasts satisfactory, we regret to know that your experience at various touchpoints fell short of your expectations. Please be...More

    Reviewed 23 May 2017

    When we arrive we were led to a small check in area with three staff. All three staff had a guest but we were next in line. I swear 15 minutes later we were still waiting. I was so upset i was going to cut...More

    Thank R0chf0rd
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 25 May 2017

    Dear R0chf0rd, Thank you for taking the time to share your feedback with us. While we are pleased to hear that you enjoyed our rooms and locations, and that our Handy phone has been of help during your stay, we are sorry to hear that...More

    Reviewed 23 May 2017

    The hotel complex itself is humongous! it is very impressive yes, but the attention to details get lost with a mega structure like this. I don't really have anything "wrong" to say, it is just too big and too "mass produced" Buy if you are...More

    Thank Galipan73
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 25 May 2017

    Dear Galipan73, Thank you for your review. While we strive to provide the best service to our guests, we feel very sorry that we failed to deliver to you a more personalized experience. Please trust we have shared your feedback with our teams for possible...More

    Reviewed 23 May 2017

    Prior to 2016, Sheraton club lounge was one of the best in Asia. It used to provide lots of selection of hot and cold dishes for breakfast and evening canapes. They have revamped the club lounge by giving out noodle in soup and cold sandwiches....More

    Thank chuke28
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 25 May 2017

    Dear Chuke28, Thank you for your review. While we strive to provide the best service to our guests, we are very disappointed to know that our service and the selection of food at Club Lounge fell short of your expectations. Please accept our apologies, and...More

    A TripAdvisor Member
    33
    Reviewed 22 May 2017 via mobile

    We stay at this hotel to celebrate friend's birthday and they are so nice and warm. They have assigned a connecting room as per our request in advance and we received a fruit basket and some sweet, it really makes our journey unforgettable. The staff...More

    2  Thank A TripAdvisor Member
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 26 May 2017

    Thank you very much for your review. We are delighted to know that you had a pleasant stay at our hotel, especially on this special occasion. We are also glad that you found our rooms and services satisfying. Thank you again for staying with us....More

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    Galaxy Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$117 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Casino Hotel in Macau
    • #8 Family Hotel in Macau
    • #10 Business Hotel in Macau
    • #11 Spa Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #19 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Ctrip TA, Starwood APAC, Agoda and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Sheraton Grand Macao Hotel, Cotai Central Macau
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    Traveller (4005)
    Room & Suite (1195)
    Dining (237)
    Pool & Beach (141)
    Hotel & Grounds (2085)
    Bathroom (359)
    Family and Play Areas (25)
    Business Centre & Event Rooms (21)
    Nearby
    The Venetian Macao Resort Hotel
    7,054 reviews
    .53 km away
     
    The St. Regis Macao, Cotai Central
    299 reviews
    .34 km away
     
    Conrad Macao Cotai Central
    2,186 reviews
    .33 km away
     
    Grand Hyatt Macau
    975 reviews
    .55 km away
     
    Nearby Restaurants
    The St. Regis Bar (The St. Regis Macao, Cotai Central)
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    Hard Rock Cafe
    605 reviews
    .35 km away
    Palms
    89 reviews
    .03 km away
    Brasserie at Parisian Macau
    95 reviews
    .35 km away
    Nearby Attractions
    Casino at Venetian Macao
    4,515 reviews
    .60 km away
    City of Dreams
    391 reviews
    .52 km away
    Fortune Diamond at Galaxy Macau
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    .59 km away
    Cotai Strip Resorts
    236 reviews
    .31 km away
    Ask a question
    Questions & Answers
    Soung P
    12 July 2017|
    Answer
    Response from blanc71 | Reviewed this property |
    As we were staying in the Presendential Suite ( 4 roomed suite) I can only respond by saying that there was a second Tv room with lounge suite where one could easily sleep One thing to say if you book at this hotel & you... More
    0
    Votes
    Sarah O
    12 July 2017|
    Answer
    Response from CoffeeLover42 | Reviewed this property |
    Hi Sarah, Sorry, didn't have kids with us during our visit, nor did we inquire about similar amenities. Might want to inquire with them directly.
    0
    Votes
    spg_hopper
    24 May 2017|
    AnswerShow all 2 answers
    Response from | Reviewed this property |
    Better ask the hotel before use it, we have bought buffet lunch coupon upon check-in at the front desk, but find out they have another offer buy 1 get 1 free when connect hotel wifi. And we have asked and hotel to refund it... More
    0
    Votes
    Room Tips
    "Club room/ Executive suite for families"
    Read review
    "higher floors are quieter"
    Read review
    "don't get the room deeper from the lift, otherwise you'll hear ppl walking by your room all night"
    Read review
    "Pick Sky Tower if you want to be closer to casino and shopping mall, pick Earth Tower if you prefer the quiet..."
    Read review
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