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08/10/2017 09/10/2017
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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    Hotel website
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    08/10/2017 09/10/2017
    US$133
    US$114
    SAVE US$19
    US$133
    US$118
    Traveller (4232)
    Room & Suite (1247)
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    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (171 reviews)
    “sky tower” (141 reviews)
    “earth tower” (104 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Offers & Announcements: STAY AND CELEBRATE
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,346)
    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
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    161 - 165 of 3,666 reviews

    Reviewed 18 July 2017 via mobile

    The slowest check in I have ever experienced. It was the long weekend in China so understandably busy but then the hotel did things like closing one of the pools which did not make sense. Pool ran out of towels no drinks etc.More

    Thank m0rayt
    Response from SheratonMacao, Guest Relations Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 20 July 2017

    Dear m0rayt, Thank you for your review. We regret to hear about the long wait during check-in and we apologize the pool was undergoing maintenance during your stay dates hence you were unable to experience all our pools. Please be rest assured that your feedback...More

    Reviewed 18 July 2017

    Like other Sheraton hotels, the rooms are very spacious and clean. Toilet was also very spacious and have a separate bath tub. One of the feature that amazed me was that the room has a mobile phone called handy located on the desk for us...More

    1  Thank hanc442
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 21 July 2017

    Dear Hanc442, Thank you for sharing your experience with us. We are delighted that you enjoyed our spacious room and that our in-room feature, ‘Handy’, has been of great help during your trip! Thank you again for staying with us. We look forward to provide...More

    Reviewed 16 July 2017

    The Sheraton Cotai is a very good hotel. One of the more inexpensive hotels on Cotai Strip but very nice. It is a bigger hotel with casino, restaurants, shopping mall etc. Location is very good as it is right on the Cotai Strip and connected...More

    3  Thank CrazyTravelGeek
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 26 July 2017

    Dear CrazyTravelGeek, Thank you for your review. We are delighted to hear that you had an enjoyable experience staying at our hotel, and that you were satisfied with our hotel facilities and services. Once again, thank you for staying with us. We hope to welcome...More

    Reviewed 16 July 2017

    My parents and I visited Macau for a couple of days and stayed in the Sheraton. It was very easy to get to the hotel, both by the shuttle bus and by public transport. Everyone at the Sheraton was amazing. Staff could speak several languages,...More

    1  Thank Andrea F
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 26 July 2017

    Dear Andrea F, Thank you very much for sharing your with us. We are happy to hear that you and your family enjoyed your stay. We are also glad that you enjoyed the convenience of our location and the transportation. The phone that you have...More

    Reviewed 16 July 2017 via mobile

    Good value. Pretty decent service and a good location in Cotai. I'd stay at the Sheraton Macau again, and would recommend to anyone looking for a good value hotel. I paid up for the deluxe suite, which was huge. Definitely worth the extra money.

    2  Thank Ian B
    Response from SheratonMacao, General Manager at Sheraton Grand Macao Hotel, Cotai CentralResponded 26 July 2017

    Dear Ian B, Thank you for your kind words about our hotel. We are delighted to hear that you enjoyed our services and the Deluxe Suite. We hope to have the opportunity to welcome you back again! Warm regards, Saurabh Bakshi General Manager Operations

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$118 - US$339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #10 Business Hotel in Macau
    • #10 Casino Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #13 Spa Hotel in Macau
    • #20 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Expedia, Booking.com, Hotels.com, Agoda and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Sheraton Grand Macao Hotel, Cotai Central Macau
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    Traveller (4232)
    Room & Suite (1247)
    Dining (262)
    Pool & Beach (148)
    Hotel & Grounds (2258)
    Bathroom (365)
    Business Centre & Event Rooms (30)
    Family and Play Areas (25)
    Nearby
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    Ask a question
    Questions & Answers
    neorower
    16 September 2017|
    Answer
    Response from 265sharifr | Reviewed this property |
    I think earth tower (2nd building) will allow you to have golf course as well Effil tower view, you can ask at reception for better option.
    0
    Votes
    ingrid0516
    16 September 2017|
    AnswerShow all 2 answers
    Response from karlc576 | Reviewed this property |
    Like Senor Buff said, a very short walk of under 5 mins and all under cover with shops on both sides.
    1
    Vote
    Jenny D
    12 September 2017|
    AnswerShow all 4 answers
    Response from Montana23 | Reviewed this property |
    Yes when you leave the port outside the building you will see.lots of buses to your right. Just asked somebody in charge and they will show You to the correct coach to catch to your hotel. free of charge also it's free from... More
    0
    Votes
    Room Tips
    "This is a very big hotel. If you have an elderly or disabled person with you, ask for the rooms closer to the..."
    Read review
    "room in the corner having a better view."
    Read review
    "Always choose the Club rooms"
    Read review
    "Personally, i prefer the sky tower as it is nearer to the main entrance, lobby etc."
    Read review
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