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Grand Emperor Hotel

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Traveller (623)
Room & Suite (347)
Dining (174)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#29 of 114 hotels in Macau
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Macau, Grand Emperor Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Grand Emperor Hotel makes it easy to enjoy the best of Macau.

Grand Emperor Hotel is a family-friendly hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge and room service. Plus, guests can enjoy a fitness center and free breakfast, which have made this a popular choice among travellers visiting Macau.

For those interested in checking out popular landmarks while visiting Macau, Grand Emperor Hotel is located a short distance from AJ Hackett Macau Tower (0.7 mi) and Taipa Village Macau (3.0 mi).

If you are looking for a good Korean restaurant, you may want to check out TOM N TOMs or K. Star Cafe 97 while staying at Grand Emperor Hotel.

Macau is also known for some great architectural buildings, including Ruins of St. Paul's, Eiffel Tower Experience at Parisian Macau, and Macau-Taipa Bridge, which are not too far from Grand Emperor Hotel.

Whether you’re travelling for business, pleasure or both, Grand Emperor Hotel is sure to make your visit to Macau one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Walking tours
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, Chinese, Thai
980Reviews21Q+A78Room tips
Traveller rating
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unizkhong wrote a review Nov 2023
Tiong Bahru, Singapore253 contributions118 helpful votes
Location: just beside yaohan and other casinos. Very accessible to eateries and malls. Facilities: has a spa, and shuttle bus provided. There’s in house casino. Breakfast is great. Room: big and spacious and very clean. Very well maintained. And no smoking smell in room. Staff: counter staff are very nice and friendly. However the restaurant staff needs abit more training. We were having our breakfast with 1 infant and 1 toddler. There’s no baby chair provided. Hence I’ve to carry them w my hands and feed them on the other, with a lot of balancing skills. Some food were on the floor (which is expected for kids). The staff just told me off that I am spoiling their carpet floor, and told the cleaner to sweep the floor (while I’m still eating). They grumble non stop that I’m spoiling their floor…… I wonder is this an adult only hotel…
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: There’s no baby sit provided. You can try carry your own baby sit along to the restaurant if u...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CantSitStill138 wrote a review May 2023
Hong Kong, China13 contributions19 helpful votes
This place absolutely *reeks* of cigarette smoke. To the point that it smells like someone was smoking in my non-smoking room seconds before I entered. It was difficult to sleep and I did everything I could to avoid being in it when not at work. To add to the tackiness, they called me past 9pm (I get up very early and was asleep) and while I had the do not disturb sign up and had the gall to ask me to pay for towels that had some red on them from my hair. Like, just wash them? It easily comes out. Surely I'm not the only one with dyed hair that has stayed in this hotel. I know they didn't attempt to wash them because they left them in a pile in the middle of the floor.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kandy wrote a review Nov 2022
3 contributions
I came with by husband for my wedding. You can never choose this hotel for special occasions. Breakfast arrangement is poor, room set up not available, for other problems they will not willing to solve until it is escalate to the higher management. Bellboys will not greet or farewell (not even say goodbye when leave), not even wanna look at you, FO team not try to help and no smile at all. One good thing out of the bad is the doorman named Will, he is helpful to proactively move my luggage to room, and when I had very bad mood during the stay, when i saw his smile I feel warm and melted :P Thank you Will for your service and care. If it is not Will, this review only rate ONE star.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Terence T wrote a review Feb 2020
Hong Kong209 contributions116 helpful votes
Hotel location is good if you plan to go around the town centre mostly. Their Chinese restaurant was ok. Lobby lounge was very basic; nevertheless, provided adequate services. Room size was good, but slightly rundown. There are many other better hotels of same class and price range in town. I picked this 4-stars hotel over another 5-stars hotel (which even costs slightly less) because the package of this 4-stars on the web included breakfast. I booked through Agoda, but forgot to ensure the details mentioned breakfast included as specified on the web. At the end, I only received discount coupons to use their restaurants. First time had such a problem with my hotel booking over internet; will be more careful with Agoda hereafter.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AM_GrandEmperor, Manager at Grand Emperor Hotel
Responded 19 Feb 2020
Dear TT_at_HK, Thank you so much for your generous review and for staying with us at Grand Emperor Hotel. It is wonderful to note that you chose us for your visit in Macau. Your words describing our location, rooms, and our Chinese restaurant are greatly received. Once again thank you for your feedback and we look forward to welcoming you back in the near future. Best regards, Assistant Manager - Robert Xiao Grand Emperor Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tracysim2020 wrote a review Jan 2020
Penang Island, Malaysia1 contribution
Overall is good. The buffet food is not bad but less variety. There is no sofa or waiting are in lobby. The hotel room is clean and comfort. The cleaning service including refill the drinking water is very efficient.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Assistant Front Office Manager at Grand Emperor Hotel
Responded 20 Jan 2020
Dear tracysim2020, Thank you for sparing your precious time to share your feedback on TripAdvisor. It is a delight to hear that you had an enjoyable stay with us. Regarding the F&B comment, we have shared with the relevant department for further improvement. We look forward to welcoming you back for another better experience in the very near future. Thank you. Best regards, Jenny Zhao Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anfieldy2019 wrote a review Jan 2020
Tokyo Prefecture, Japan2 contributions8 helpful votes
I stayed when I stayed in Macau. Location was very convenient to go anywhere. The room was upgraded and very spacious and the minibar drinks were free, so it was nice. Breakfast was also delicious. I will choose this hotel when I come to Macau again
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Assistant Front Office Manager at Grand Emperor Hotel
Responded 20 Jan 2020
Dear anfieldy2019, Thank you for choosing to stay at Grand Emperor Hotel and also for taking the time to leave your compliments on TripAdvisor. We are most delighted to know that you had an overall enjoyable stay and were particularly impressed with our location, room, and breakfast. Thank you for your perfect rating and we hope to hear from you soon of your next visit. Best regards, Jenny Zhao Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yunminji1207 wrote a review Jan 2020
Seoul, South Korea1 contribution
good! I think if my friends going to macau , I definetly recommend this Hotel. Because The service was good, and cleaning also good. I think Everything was good trip. So Thank you very much nice^^!!!!!
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Assistant Front Office Manager at Grand Emperor Hotel
Responded 14 Jan 2020
Dear yunminji1207, Thank you for taking the time to post such a wonderful review and highly recommend us to other travelers on TripAdvisor. It is a delight to hear that you had an enjoyable stay with us. Besides that, we also glad to know that the friendliness extended by the team has added joy to your Macau trip. We look forward to welcoming you back for another excellent experience in the very near future. On behalf of the team at Grand Emperor Hotel Macau, we would like to wish you and your family a lifetime of happiness!! Best regards, Jenny Zhao Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nisi792020 wrote a review Jan 2020
1 contribution
I was very satisfied with all the services in this hotel. The room was very clean and big. Also the breakfast was very good. First of all, i really liked the airport pickup service. I want use it next time.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Assistant Front Office Manager at Grand Emperor Hotel
Responded 12 Jan 2020
Dear nisi792020, Thank you for choosing to stay at Grand Emperor Hotel and also for taking the time to leave your compliments on TripAdvisor. We are most delighted to know that you had an overall enjoyable stay and were particularly impressed with our airport pick-up service. Thank you for your perfect rating and we hope to hear from you soon of your next visit. Best regards, Jenny Zhao Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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power7896 wrote a review Jan 2020
Seoul, South Korea1 contribution
Everything is perfect. If I visit Macau again, I will always stay here. Staffs' kindness, breakfast, and especially event to celebrate guest's birthday are very good. I'm touched all of hotel's services.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Assistant Front Office Manager at Grand Emperor Hotel
Responded 8 Jan 2020
Dear ower7896, Thank you for taking the time to post such a wonderful review and highly recommend us to other travelers on TripAdvisor. It is a delight to hear that you had an enjoyable stay with us during your birthday. Besides that, we also glad to know that the friendliness extended by the team has added joy to your Macau trip. We look forward to welcoming you back for another excellent experience in the very near future. On behalf of the team at Grand Emperor Hotel Macau, we would like to wish you and your family a lifetime of happiness!! Best regards, Jenny Zhao Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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吃吃喝喝343 wrote a review Jan 2020
2 contributions
The first time I stayed at the Emperor Hotel, I had a membership card with a 10% discount. It may have been paid before. The front desk helped me upgrade my room for free. Great Next time, I will choose the Emperor Hotel
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Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Assistant Front Office Manager at Grand Emperor Hotel
Responded 1 Jan 2020
Dear Navigate809713, Thank you for taking your precious time to post a review of your stay at Grand Emperor Hotel Macau. We are most delighted to know that you have enjoyed a pleasant stay and experienced commendable service from the front desk and that it had exceeded your expectations! It was our pleasure having you as our guest and we look forward to your return for more memorable experiences. On behalf of the team at Grand Emperor Hotel Macau, we would like to wish you and your family the very best of health, happiness and continued success in 2020! Best regards, Jenny Zhao Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$135 - S$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
澳门英皇娱乐酒店, grand emperor macau, hotel grand emperor
LOCATION
ChinaMacau
NUMBER OF ROOMS
311
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND EMPEROR HOTEL (S̶$̶1̶5̶1̶) S$143: UPDATED 2023 Reviews and Photos

Frequently Asked Questions about Grand Emperor Hotel
Which popular attractions are close to Grand Emperor Hotel?
Nearby attractions include Historic Centre of Macau (0.4 km), Leal Senado (Municipal Council) (0.4 km), and Largo do Senado (Senado Square) (0.4 km).
What are some of the property amenities at Grand Emperor Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Emperor Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Emperor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Grand Emperor Hotel?
Conveniently located restaurants include Robuchon au Dome, The Eight, and Clube Militar De Macau.
Are there opportunities to exercise at Grand Emperor Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Grand Emperor Hotel have airport transportation?
Yes, Grand Emperor Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Emperor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Emperor Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Emperor Hotel?
The staff speaks multiple languages, including English, Chinese, and Thai.
Are there any historical sites close to Grand Emperor Hotel?
Many travellers enjoy visiting Our Lady of Penha (0.6 km), Mandarin's House (0.7 km), and Ruins of St. Paul's (0.8 km).