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Grand Emperor Hotel

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Traveller (447)
Room & Suite (273)
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Overview
  • Excellent52%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“gold bars”(22 reviews)
“royal guards”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Grand Emperor Hotel
Special Rate: Room + Ferry tics HK$688
Offers from Grand Emperor Hotel
Special Rate: Room + Ferry tics HK$688
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Reviews (567)
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161
115
28
6
7
Show reviews that mention
All reviewsgold barsroyal guardsdepartment storenon smoking floorferry terminallobby floorsenado squarehong kongwithin easy walking distancecentral locationmacau towerfood courtfamily roomfree shuttlereception staffsmoking roomvisit macau
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161 - 165 of 317 reviews
Reviewed 3 April 2015

Shuttle bus available from ferry. Great location to walk the the heritage trail.Easy access to shopping and restaurants. Very close to Magarets Cafe if you love Portuguese Tarts. Hotel is located in a Casino but most are. Great room, comfortable and quiet, every thing a...More

4  Thank GreyNomads888
Response from Jenny Z, Public Relations Manager at Grand Emperor HotelResponded 6 April 2015

Dear GreyNomads888, Thank you for choosing to stay at the Grand Emperor and sharing your great review. We are so pleased that you were impressed with our location and room amenities. There are definitely many things to do right around the hotel. We look forward...More

Reviewed 28 March 2015

We thoroughly enjoyed our stay here. All the staff was very helpful and friendly. We were so glad we picked this hotel as it was central to some of the major attractions and the shuttle bus made the travelling easier to some of the sights...More

Review collected in partnership with this hotel
4  Thank wendy12104
Response from Jenny Z, Public Relations Manager at Grand Emperor HotelResponded 31 March 2015

Dear wendy12104, Thank you for your very positive review of your recent stay at Grand Emperor hotel! We are so pleased that you were impressed with our friendly and helpful staff as well as our location and amenities. We certainly look forward to welcoming you...More

Reviewed 25 March 2015

We stayed for 1 night at Grand Emperor and were upgraded to a Deluxe Room. The hospitality of the staff are wonderful, from the moment you walk through the doors. Not in any hotel in my many travels have I seen so many staff at...More

4  Thank dumpling_18
Response from Jenny Z, Public Relations Manager at Grand Emperor HotelResponded 31 March 2015

Dear tric0660, Thank you for taking the time to share such detailed feedback with us following your recent stay at Grand Emperor. We are delighted to read how much you appreciated the central location of our hotel, the spacious room and specially the wonderful customer...More

Reviewed 22 March 2015

stay here 1 night during CNY holiday Fairly good and get free upgrade to executive room There is 1 point for improvement, there is only 1 floor for non smoking room which you can hardly make a bookingMore

1  Thank PIGPIGHK
Response from Jenny Z, Public Relations Manager at Grand Emperor HotelResponded 23 March 2015

Dear PIGPIGHK, Thank you so much for your review and sharing your experience with us. We're delighted that you enjoyed your executive room. Your feedback are very much valued and gives us an opportunity to improve though and will be used to make any necessary...More

Reviewed 15 March 2015 via mobile

The first few floor of the hotel is the casino where you can have fun till late night and go up for a rest. The hotel was clean and the customer service was awesome. Will recommend to someone who is going macau Here's more info...More

1  Thank yinzhen
Response from Jenny Z, Public Relations Manager at Grand Emperor HotelResponded 23 March 2015

Dear yinzhen, Thank you very much for your kind review regarding your recent stay at Grand Emperor. We are thrilled to read how much you have enjoyed your stay with us. We really appreciate your comments regarding our customer service. Our staff members take their...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Details
Price range
US$128 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#14 Luxury Hotel in Macau
#17 Family Hotel in Macau
#17 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$128 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#14 Luxury Hotel in Macau
#17 Family Hotel in Macau
#17 Romantic Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (447)
Room & Suite (273)
Dining (143)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
teeely
2 February 2018|
AnswerShow all 3 answers
Response from Jenny Z | Property representative |
Dear teeely, Thank you for your interest in Grand Emperor Hotel Macau. We would suggest you to choose the family room. There are one king size bed (2 meters times 2 meters) and one single size bed (2 meters times 1.2... More
1
Vote
Naomeri
6 November 2017|
Answer
Response from Jenny Z | Property representative |
Dear Naomeri, Our buffet breakfast is MOP/HKD$165 per person. Thanks!
0
Votes
Room Tips
"I always pick Non Smoking rooms!"
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"Great views"
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"need to stay on 17/F if you would like non-smoking room"
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"Have stayed in 3 different rooms and found that all 3 were perfect."
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