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Grand Emperor Hotel

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Traveller (623)
Room & Suite (347)
Dining (174)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#29 of 114 hotels in Macau
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Macau, Grand Emperor Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Grand Emperor Hotel makes it easy to enjoy the best of Macau.

Grand Emperor Hotel is a family-friendly hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge and room service. Plus, guests can enjoy a fitness center and free breakfast, which have made this a popular choice among travellers visiting Macau.

For those interested in checking out popular landmarks while visiting Macau, Grand Emperor Hotel is located a short distance from AJ Hackett Macau Tower (0.7 mi) and Taipa Village Macau (3.0 mi).

If you are looking for a good Korean restaurant, you may want to check out TOM N TOMs or K. Star Cafe 97 while staying at Grand Emperor Hotel.

Macau is also known for some great architectural buildings, including Ruins of St. Paul's, Eiffel Tower Experience at Parisian Macau, and Macau-Taipa Bridge, which are not too far from Grand Emperor Hotel.

Whether you’re travelling for business, pleasure or both, Grand Emperor Hotel is sure to make your visit to Macau one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Airport transportation
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Walking tours
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
ATM on site
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Sofa
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, Chinese, Thai
980Reviews21Q+A78Room tips
Traveller rating
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Karrie C wrote a review Apr 2017
Hong Kong, China2 contributions1 helpful vote
The room ,the buffet breakfast and the spa center are great. There is a smartphone provided with data and local calls. The hotel is near the attractions. The only thing to improve is the staff's Cantonese. If the television in the room is high definition, the overall experience in Grand Emperor Hotel will be better.
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Review collected in partnership with this hotel
Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 7 Apr 2017
Dear karriec813, Thank you for sharing your feedback with us and we are glad that you benefit from our convenient location, Spa and handy phone service. We appreciate your kind comments and hope to welcome you back in the future. Kind regards Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GenMelbourne wrote a review Apr 2017
Melbourne2 contributions
This hotel may be very sparkly outside, but it is modern, spacious and lux inside. A contemporary mix of Chinese and western decor, the family room we had was huge, bright, beautifully fitted out and had everything we needed. Midday check out is standard and allows you to enjoy the delicious buffet breakfast at a leisurely pace. Central location and only a 10-minute walk to the old church facade (St Paul's). Staff are very helpful, friendly and knowledgeable. Definitely recommend this hotel.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 5 Apr 2017
Dear GenMelbourne, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you and your family had a very enjoyable stay with us, and that our services, staff and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alwc41 wrote a review Apr 2017
Hong Kong, China81 contributions10 helpful votes
Travelling to Macau with my frd to celebrate my birthday. This is my first time to stay at Emperor Grand Hotel. Location is very good and easy access to tourist spots such as The Ruins of St. Paul's. Shuttle bus travel to and from ferry terminal frequently. Hotel has arranged red wine with a birthday cake to celebrate my birthday, as well as the special set-up on the bed. Really appreciate that! Thank you so much for the treats.
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Review collected in partnership with this hotel
Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 3 Apr 2017
Dear annielwc, Thank you for choosing the Grand Emperor Hotel during your recent visit in Macau. We could feel that you enjoyed every single moment of your stay here. And thank you for sharing such a comprehensive review with us on Tripadvisor. It is always rewarding to receive such encouraging comments, as it helps to motivate our staff to strive its best. Thank you again and we look forward to welcoming you back again on your next visit to Macau. Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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miguelscarlo wrote a review Apr 2017
Brisbane, Australia1 contribution
very good value for money in this luxurious well presented and well positioned hotel. will give a touch of opulence to your stay in Macao. The efficient and friendly staff will give you that extra feeling of happiness. I had a very positive experience.
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Review collected in partnership with this hotel
Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 4 Apr 2017
Dear miguelscarlo, Thank you for taking your time to leave a valuable review. We were pleased to learn that you enjoyed your stay with us. Please do not hesitate to contact us directly on guestservice@grandemperor.com if I can be of any assistance for your future reservations. Thank you again and I hope to see you back again! Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberly L wrote a review Apr 2017
Surrey, United Kingdom40 contributions42 helpful votes
Second time we had stay at the hotel. The staff were friendly and helpful. The room were clean and well kept. The hotel has lots of shop surround it so it was easy to get stuff for my kids and for my self. The travelling in and out was easy as there is a lot of transport outside of the hotel. The hotel slipper are the best. It was like my toes got a hug and I was walking on air. The hotel Chinese restaurant on the 9th floor, which we had lunch (dimsum) and Dinner, the food was so good and the staff was so nice. We didnt want to leave after four night stay.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 5 Apr 2017
Dear MamaLeong, Thank you for sharing such a comprehensive review with us on Tripadvisor. It was with great pleasure to learn that you and your family had a very enjoyable stay with us, and that our services, staff, facilities and in-room amenities met your expectations. It is always rewarding to receive such encouraging comments, as it helps to motivate our staff to strive its best. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you and your family back again on your next visit to Macau. Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cty618 wrote a review Mar 2017
Hong Kong, China1 contribution
i bought their spring package. as it was my friend's birthday, they helped me decorate the room, i really appreciated that:p service was excellent, worth the price. location very good. room very clean. overall excellent. breakfast quite good.
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Review collected in partnership with this hotel
Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 28 Mar 2017
Dear cty618, Thank you for sharing such a comprehensive review with us on Tripadvisor. It was with great pleasure to learn that you and your friend had a very enjoyable stay with us, and that our services, staff, facilities and birthday decoration met your expectations. It is always rewarding to receive such encouraging comments, as it helps to motivate our staff to strive its best. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you and your friend back again on your next visit to Macau. Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richelle I wrote a review Mar 2017
15 contributions10 helpful votes
I like hotels which are well kept. This was one of them! At first glance it was quite small but the hotel rooms were really huge! The finishings of the room was so classy and well thought of. They even have iphone docks which was very useful to me. The staff was very friendly and the location was perfect! There's even a free shuttle bus which will take you around the city which was really helpful. It's close to the tourist sights and the views at night are really really shiny!
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Date of stay: October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 28 Mar 2017
Dear Richelle, Thank you for choosing Grand Emperor Hotel during your recent visit in Macau. We are proud to hear your positive feedback of our hotel and are happy that we could exceed your expectation of our rooms and services. Thank you for sharing with us and we do hope that you will give us the opportunity to welcome you back. Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tiannie K wrote a review Mar 2017
Singpore2 contributions1 helpful vote
Location - There's shopping mall right beside the hotel. Walkable distance toThe Ruins of St. Paul's, and those nearby attractions. There's free shuttle bus from City of Dreams back to Hotel. Excellent services provided from Hotel Management! Definitely come back again when I'm visiting Macau again! 😊
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Review collected in partnership with this hotel
Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 28 Mar 2017
Dear Tiannie K, Thank you very much for your gracious comments on Trip Advisor. It was with great pleasure to learn that you had a very enjoyable stay with us. We sincerely thank you for your kind feedback. We look forward to welcoming you back in the near future. Yours sincerely, Jenny Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gordonkmh wrote a review Feb 2017
Hong Kong, China1 contribution
Thanks for the warm welcome and nice preparation to my stay, especially Elise and Jenny. Both my wife and myself feel satisfactory to your service and thoughtful arrangement. This is my second stay in Grand Emperor, and I believe I will be staying again next time when I visit macau again. Location is perfect Room is spacious Service is excellent Staff is nice and helpful Some suggestions One is the hotel shuttle bus stop near ferry terminal is not very clear although I managed to find it but take me a while. If there are some guidelines or notice boards would help. Another one.. please remind the guests to take shuttle bus ticket when check out as I didnt aware of it when I was leaving. Overall is very nice experience in grand emperor.
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Review collected in partnership with this hotel
Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 2 Mar 2017
Dear gordonkmh, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you and your family had a very enjoyable stay with us, and that our services, staff and room met your expectations. It would be a great pleasure for us to take part in celebrating your anniversary here. Thank you for your great compliment to our staffs-Jenny and Elise. Once again, Thank you for choosing Grand Emperor Hotel Macau and we look forward to welcoming you back soon. Guest Service Manager Jenny
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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suyongl2017 wrote a review Jan 2017
Bangkok, Thailand1 contribution2 helpful votes
this is my first time stayed Grand Emperor Hotel.. found location is in heart of Macau and very convinient to go any places and nearby Sinado square or next door Yaohan department store just couple minutes walk....I like this hotel overall beautifull and clean ....sure to come back
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Review collected in partnership with this hotel
Date of stay: December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jenny Z, Guest Relations Manager at Grand Emperor Hotel
Responded 29 Mar 2017
Dear suyongl2017, Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our location and room met your expectations. Thank you for choosing the Grand Emperor Hotel and we look forward to welcoming you back soon. Yours sincerely, Jenny Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Macau area.
PRICE RANGE
S$135 - S$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
澳门英皇娱乐酒店, grand emperor macau, hotel grand emperor
LOCATION
ChinaMacau
NUMBER OF ROOMS
311
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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