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Sofitel Macau at Ponte 16

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#13 of 93 Hotels in Macau
Certificate of Excellence
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Sofitel Macau at Ponte 16
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3,201 Reviews from our TripAdvisor Community

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Showing 2,242: English reviews
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Reviewed yesterday NEW

It's my first time to visit Sofitel Macau at Ponte 16. The first nice people I met was front desk staff, Miss 'Mary', who handled my room check-in. Her friendly help and detailed explanation on every part of their hotel service & promotion made me nice and warm. Another nice people I meet were all staff stationed at the restaurant...

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Helpful?
Thank Angel C
Reviewed 2 days ago NEW

The hotel is in a historic site in Macau, close to the old pier. The room is spacious, room with a good view of the sea and older part of the city. The hotel was generous enough to provide me with a birthday cake, is a light 1/.2 pound cake, just suitable for 2 persons.

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Thank Ton C
Singapore
Reviewed 5 days ago NEWvia mobile

We had an enjoyable stay at the Sofitel Macau. The staff are really helpful, they recommended a package and we were so pampered. Staff on the 17th floor: Nikkole n Ice are very helpful and cheerful. We had drinks and snacks at the lounge, the staff there are personal and attentive. Breakfast was excellent, the spread is good and of...

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Thank Cheekeong07
Bend, Oregon
Reviewed 5 days ago NEW

This is a very nice hotel. We had a upper floor river view room and received an upgrade to the executive lounge. That turned out to be a very nice add on as we used it each night of stay. The cocktails and food plus the city views were very nice. Breakfast was fabulous and included everything one could desire....

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Thank highdesertbadger
Amsterdam, The Netherlands
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank Waylon K
Reviewed 1 week ago

I stayed 2 nights alone in Macau but I felt as if I was in a new family, everything was perfect, they took care of me from the welcoming to the end. There is no word good enough to describe the service in this hotel, a specially thank you to Edna Chao, the guest relations officiers who offers me to...

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2Thank Marie R
Singapore
Reviewed 1 week ago

Great location but not value for money. WIFI has poor connection and signal with difficulty connecting throughout the stay! Room is just standard nothing to shout about it. Long wait for lift! But location for walking tour though!

Review collected in partnership with Accorhotels.com
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1Thank Yin Nan L
Marcelo S, Director of Guest Experience at Sofitel Macau at Ponte 16, responded to this review

Dear Yin Nan L, Greetings from Sofitel Macau At Ponte 16. Thank you for taking the time to share your review, it is highly appreciated. I am sorry for not having been able to meet your expectations during your recent stay with us. At Sofitel we strive to deliver a "Magnifique" experience to all of our guests, hence your feedback...

Reviewed 1 week ago

Very nice hotel with a great restaurant in the last floor. Ask about their brunch special. It is an expensif hotel and restaurant but the view from the last floor is one of the most impressive ones that I saw in Macau.

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Helpful?
Thank Alej S
Marcelo S, Director of Guest Experience at Sofitel Macau at Ponte 16, responded to this review

Dear Alej S, Your comments are highly appreciated and have been shared with our entire team. Thank you for taking the time to share your feedback. I am very happy to read that you enjoyed your stay with us. Moreover, your compliments on our "Le Chinois" restaurant on the top floor make us very proud. We hope to welcome you...

Denpasar, Indonesia
Reviewed 1 week ago via mobile

This is a second visit for me every year, this time i came as part of honey moon for us to wandering around macau in city historical places and cotai strip. The hotel are still highly keeping its sofitel standard with most of hotel team from various Asean countries. which we met some few hotel team very friendly and attentive....

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Helpful?
Thank Franco R
Marcelo S, Director of Guest Experience at Sofitel Macau at Ponte 16, responded to this review

Dear Franco R, Greetings from Sofitel Macau At Ponte 16, I hope this message finds you well. We are delighted to read your positive feedback from your special honey moon trip and to share it with our team. Special thanks for your compliments on Nyoman, Sheila, Joan & the Rendezvous Team. Your loyalty is highly appreciated and we look forward...

Reviewed 1 week ago via mobile

Make my stay like home, especialy with alma clean up my room and taking care of my needs..by the way at rendezvous lounge there is a staff goes by the name of helen is rude,because she clean up the table before we finish the food

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Helpful?
Thank Ruth N
Marcelo S, Director of Guest Experience at Sofitel Macau at Ponte 16, responded to this review

Dear Ruth N, Thank you for taking the time to share your comments with us! We are delighted to hear that you consider Sofitel Macau At Ponte 16 the best hotel that you have ever stayed in! Moreover, thank you for your compliments on Alma. We have shared your review with our team. In regards to your experience at Rendezvous...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Rendezvous Lounge
Rendezvous Lounge
Cuisines: Bar, European, Cafe
Le Chinois
Le Chinois
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Price Range: $146 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Macau at Ponte 16 5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#13 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Macau at Ponte 16 staff and other travellers.
29 questions
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Questions? Get answers from Sofitel Macau at Ponte 16 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floors with seaview”
 of 5 bubbles A1185XUangelc, 25 Feb 2017 | Read review
“breathtaking view on the river”
 of 5 bubbles A8940XQmarier, 18 Feb 2017 | Read review
“Higher floors are quieter”
 of 5 bubbles CrazyUKMan, 4 Feb 2017 | Read review
“Waterfront side might give you more beautiful view”
  • City view from our window
 of 5 bubbles Handoko, 31 Jan 2017 | Read review
“The views from all the rooms are fantastic.”
 of 5 bubbles lindae989, 25 Jan 2017 | Read review
5 of 5