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Rio Hotel & Casino

Ctrip.comUS$81*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$309*
US$81*
Great Deal
US$113*
US$309*
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Rio Hotel & Casino
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412 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Kathmandu, Nepal
Reviewed 2 days ago NEW

Our stay at Rio (21st May to 26th May 2017) was a pleasant one. The staffs were friendly and hospitable. The rooms were clean and spacious. We had some problem with wifi in one of our rooms in floor 10 but wifi was fine in 11th floor. The hotel has a bus stop at its doorstep and also has ferry...

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Helpful?
Thank nepalipilot
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Firstly, they only mention on booking.com that the pool is shut, but in actual fact the pool is shut, the gym is shut and for some obscure reason the spa is just for men! The restaurant was filled with non guests having lunch, which is of course fine, but it meant it was full by 12.10, with no space kept...

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Helpful?
Thank geec123
Singapore, Singapore
Reviewed 1 week ago

We were upgraded to a bigger room. The room is huge and clean. The location is good as is easy to access to places of interest. Free bus service to ferry point which is an added advantage. Good restaurants and eateries within walking distance.

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Helpful?
Thank vivienne1459
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, It is to our honour getting a full 5 star review from you. Each and every day, our staffs in Rio Hotel & Casino is commited to serve and attend to guests needs in every way they can. We are really delighted to hear that you are not just pleased with our services but also with our newly...

NYC,NY
Reviewed 2 weeks ago

A good choice for a city stay in Macau. Near Macau Maritime Ferry and also sights and Casino's of Macau City. Large modern rooms,in an established Casino. Area is is walking distance of many restaurants and various other Casino's ex (Wynn, MGM, Lisboa, StarWorld,) shuttle bus to and from Macau Ferry and shuttles from various Casino's in Taipa, and Cotai...

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Helpful?
Thank geero
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 3 weeks ago via mobile

Cant say anything!! Great for money!! Clean!! Neat!! Large Room!! My kids love this hotel than hotel before in Hong Kong.. near from port too.. Restaurant availables near hotel.. Perfecto!! We Love it!!

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Helpful?
Thank Shilfanni B
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, It is to our honour getting a full 5 star review from you. Each and every day, our staffs in Rio Hotel & Casino is commited to serve and attend to guests needs in every way they can. We are really delighted to hear that you are not just pleased with our services but also with our newly...

Bangkok, Thailand
Reviewed 22 April 2017

basically it comes down to the fact that if you are going to take a deposit for the room (and obviously won't let me into the room without one) then you should return the deposit as soon as i check out. The hotel said as i checked out that i might not get my deposit back for a week (7...

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Helpful?
Thank alexmccloy
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, Firstly we would like to thank you for taking effort to give us a review on tripadvisor as it is only through the voice of customers that we know where we need to improve to provide a memorable experience for our hotel guests. Regarding the case of room deposit with our hotel, it is a common practice for...

Bangkok, Thailand
Reviewed 17 April 2017

Hotel and rooms are very big and clean. Many Chinese restaurants are nearby, especially down in the alley, around the Hotel corner, a nice restaurant selling, rice rolls, chicken w/ rice, BBQ & roast pork/duck with rice, wonton noodles soup. Next to this restaurant, there is a bakery shop Yamazaki selling cakes, egg tarts. Supermarket and 7/11 are also located...

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Helpful?
Thank DrZhivago1
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 20 March 2017

The hotel building is decent, rooms are large, service is good. The only issue is location. It is far from places I was want to visit. Rent this place only if it is $50 or $60 cheaper than hotels in better locations. You can spend this money on taxi.

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Helpful?
1Thank Roman Y
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 14 March 2017 via mobile

Took 1 and a half hours to check in due to multiplec check in lines. Horrible food after 10:00pm and very over priced. The room was great, no complaints. I wouldn't stay at hotel unless you are a chain smoker, not hunger, and don't care about your service.

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Helpful?
3Thank Debi B
GuestSVC, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, Firstly we would like to thank you for taking effort to give us a review on tripadvisor as it is only through the voice of customers that we know where we need to improve to provide a memorable experience for our hotel guests. As for the long check in lines, we greatly appreciate your patience as we are...

Manila, Philippines
Reviewed 13 March 2017

took me a while finding the right hotel for me and my friends we actually booked another hotel prior to this one but later on cancelled that one and booked Rio I love that it's not that huge as other hotels in Macau but it looks magnificent and the room was clean and really spacious.. I booked the family room...

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Helpful?
1Thank i_am_yesa
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Babysitting

Additional Information about Rio Hotel & Casino

Address: No.33 Rua Luis Gonzaga Gomes, Macau, China
Region: China > Macau
Price Range: $113 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Hotel & Casino 4*
Number of rooms: 449
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Expedia, Booking.com, Travelocity, Hotels.com, Agoda, Priceline, getaroom.com and TripOnline SA so you can book your Rio Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rio Hotel And Casino
Rio Hotel Macau
Rio Hotel & Casino Macau
Hotel Style:
#17 Casino Hotel in Macau
#19 Spa Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Rio Hotel & Casino staff and other travellers.
21 questions
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Questions? Get answers from Rio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor is usually quieter. Corner room is usually bigger.”
vivienne1459, 16 May 2017 | Read review
“Rooms at 10th floor onwards are very quiet, facing the blocks of apartment and not the main road.”
  • 2 Queen beds for 3 persons
  • Television
  • Comfortable seats along the window with 2 cushions
  • 5 elevators
  • Room facing apartments are quiet
DrZhivago1, 16 Apr 2017 | Read review
“choose the family room as it is spacious.. good for 4”
i_am_yesa, 13 Mar 2017 | Read review
“The hotel is having renovation and generate plenty of noises. do double check with them should you stay in room during day time.”
DaveChoong, 18 Dec 2016 | Read review
“Higher floors facing the city I guess”
Jomosanti, 14 Dec 2016 | Read review
5 of 5
Ctrip.com
US$81* /night
View Deal
Expedia.comUS$113
AMOMAUS$309
TravelocityUS$113
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*Disclaimer
Prices are for 1 room, 2 adults
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