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Rio Hotel & Casino

480 reviews
#32 of 94 Hotels in Macau
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Traveller (346)
Room & Suite (125)
Dining (9)
Overview
  • Excellent25%
  • Very good51%
  • Average19%
  • Poor3%
  • Terrible2%
Travellers talk about
“ferry terminal”(42 reviews)
“small gym”(3 reviews)
“tea and coffee”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (480)Write a Review
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All reviewsferry terminalsmall gymtea and coffeehot showerwalking distancefree shuttlesenado squarebuffet lunchconvenient storenice hotelsingle bedbasic amenitieswifi connectiongrand lisboahandy phonenon smoking roomrooms are big
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1 - 5 of 250 reviews
Reviewed 5 days ago via mobile

Stayed here for 2 nights. Check in was easy although had to wait a little for room as we got there early. We went to casino during our wait and the vibe in the casino was a little off - it just didn’t feel very...More

Thank JDF1334
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 3 days ago

Dear Guest, We very much appreciate your comments in giving such a long and elaborated review regarding your stay at the Rio Hotel Macau and your experience overall. We are delighted to read that you had an excellent stay and enjoyed your visit at our...More

Reviewed 1 week ago

We arrived at the hotel very early, before 12. Checking in were fast but I did not feel welcomed at all. It would have helped if the staff could have been a bit more friendlier ---- at least a smile. I love the fact that...More

Thank Azam B
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 1 week ago

Dear Guest, We very much appreciate your effort in giving us such a long and elaborated review regarding your stay at the Rio Hotel Macau and your experience overall. We are delighted to read that you enjoyed your stay in our hotel rooms. We will...More

Reviewed 3 weeks ago

Accessible from the outer ferry terminal by their shuttle bus. The location of this hotel is not bad, in terms of reaching tourist hotspots. To reach local areas like the Red market and the 3 Lamps (can take bus 32 just outside the hotel), and...More

1  Thank simon7961
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 3 weeks ago

Dear Guest, We very much appreciate your comments in giving such a long and elaborated review regarding your stay at the Rio Hotel Macau and your experience overall. We are delighted to read that you had an excellent stay and enjoyed your visit at our...More

Reviewed 29 December 2017

The hotel has an impressively opulent lobby. Not many western guests, from what we could see. A casino right there. The check-in went smoothly enough. The big surprise was the room. It was a high-quality modern suite. Two televisions. Two toilets. Two beds. Everything was...More

5  Thank zwerf
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 2 January 2018

Dear Guest, We very much appreciate your comments in giving such a long and elaborated review regarding your stay at the Rio Hotel Macau and your experience overall. We are delighted to read that you had an excellent stay and enjoyed your visit at our...More

Reviewed 28 December 2017 via mobile

The red light kept blinking on my phone. The rooms manager said they all blink all night. I called the front desk and told them to clear out the messages and that fixed the problem. I don’t like that they lie but otherwise the hotel...More

Thank 801stevenp
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 29 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with...More

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12345650
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Indoor pool
Details
Price range
US$87 - US$653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Casino Hotel in Macau
#20 Spa Hotel in Macau
#30 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$87 - US$653 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Casino Hotel in Macau
#20 Spa Hotel in Macau
#30 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (346)
Room & Suite (125)
Dining (9)
Pool & Beach (3)
Questions & Answers
Ask a question
vi0w0
19 December 2017|
AnswerShow all 2 answers
Response from libralena | Reviewed this property |
You can check with hotel. Although they do provide hourly free shutter from ferry terminal to hotel. You can also choose to take taxi, which is quite cheap; abt hk$40 per taxi.
0
Votes
angeliespinoza
11 December 2017|
AnswerShow all 3 answers
Response from GuestSVC | Property representative |
Dear Guest, our breakfast is an international buffet served at level 3 of our hotel. Let us know if you have any further enquiries. Regards Rio Guest Services
0
Votes
Efoo1
28 November 2017|
AnswerShow all 2 answers
Response from Darren L | Reviewed this property |
Only free shuttle from the ferry terminal to the hotel
1
Vote
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12345611
Room Tips
"near the airport and other hotels, bring 1000HKD or 100USD as deposit"
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"Don't be too close of the elevator"
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"Ask for a room with view"
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"Higher floor is usually quieter. Corner room is usually bigger."
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