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Vienna House Dream Castle Paris

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Vienna House Dream Castle Paris
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4,319 Reviews from our TripAdvisor Community

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Showing 2,649: English reviews
Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

The hotel was nice, and room were clean. It would of been a nice stay if items hadn't been stolen from room. I'm total disgusted with the hotel staff, at checkout I left 2 of my daughters elf on the shelfs in the room, an when I returned a couple of hours later they had gone. Spoke to staff who...

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Helpful?
Thank garryefc
GeneralManagerFR, General Manager at Vienna House Dream Castle Paris, responded to this review

Dear garryefc, Thank you very much for your recent stay with us and for sharing your experience on Tripadvisor. Your feedback about your daughter's missing elf toys has been taken very seriously and therefore please do not hesitate to contact our Housekeeping department directly on "housekeeping.dreamcastle-paris@viennahouse.com", in charge of all lost and found items in our hotel. They will be...

Reviewed 3 days ago NEWvia mobile

I stayed at this hotel due to its closeness to Disney and due to the good price for a 4* hotel. I'll start with the good points, the staff were very friendly and helpful and the wifi was free and very fast unfortunately that's where the good points end. On our first night we decided to eat in the hotel....

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Helpful?
1Thank Nick C
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Nick C, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Reviewed 6 days ago NEWvia mobile

Lovely stay here. Really clean rooms with big bed and bunk beds. Our tv had all the English Channels like BBC itv channel 4! The pool and jacuzzi is open till 10pm so perfect for going to after the park. Never a long wait for the bus. Nice breakfast lots of options open till 11. Will definitely return.

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Helpful?
Thank As0505p
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear As0505p, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Derbyshire, United Kingdom
Reviewed 1 week ago NEWvia mobile

The staff were all very helpful and provided service with a smile Sarah (I think was her name) was especially helpful and had a look of belle from beauty and the beast very fitting for being a Disneyland partner hotel. She helped us check despite the room not being ready as we were early, and helped store our bags. She...

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Helpful?
Thank EandSMurray
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear EandSMurray, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

London, United Kingdom
Reviewed 1 week ago

So lets start with the good things. It's much more reasonably priced than the Disney hotels, it's clean, the rooms are huge, the beds are comfortable, there's free wifi, a good tv with a great selection of English channels and you're pretty near to all the parks. But that's where it ends. Unfortunately check in takes forever because they only...

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Helpful?
Thank Sophy E
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Sophy E, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Staffordshire, United Kingdom
Reviewed 1 week ago via mobile

My boyfriend and I have recently just returned from 2 nights at this hotel - having spent 3 fabulous days at Disney!! Upon arrival the staff and hotel were lovely, we checked in early (didn't get our room as it wasn't ready - we went to Disney anyway) and left our cases in the private luggage room. You get given...

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Helpful?
1Thank Zoe W
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Mrs. Zoe W, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are really sorry for the situation regarding the open door and we would like to assure you that immediate action has been taken by...

Newcastle upon tyne
Reviewed 1 week ago via mobile

I have rated this 5....not because it is a five star hotel but because for value for money is is well worth it. I read the reviewsummary before I visited and felt a bit nervous after reading them, but I'm glad I went ahead with the booking. So here is an honest review. Location - The location is perfect for...

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7Thank Richie020
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Richie020, Thank you for taking the time to share your experiences in our Vienna House Dream Castle Paris. We are very happy that you had a great experience with us. We look forward to see you soon in our house. Meanwhile we remain at your disposal for your future booking needs. Sincerely yours, George Rosu, Resident Manager and Dream...

Aberdeenshire, United Kingdom
Reviewed 1 week ago via mobile

This is the second time we have stayed. Great Disney hotel only minutes away on the free shuttle bus to the parks. We went for 4 nights after Christmas and it cost us under £200 for 2 adults and 2 kids bed and breakfast; fantastic value! The kids loved the theme, especially the bunk beds in the family room. Great...

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1Thank scottm1463
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Scottm1463, Thank you for taking the time to share your experiences in our Vienna House Dream Castle Paris. We are very happy that you had a great experience with us. We look forward to see you soon in our house. Meanwhile we remain at your disposal for your future booking needs. Sincerely yours, George Rosu, Resident Manager and Dream...

Reviewed 1 week ago

it is a 4star hotel very close to Disneyland that it is more than ok to book and stay there if you want to visit Disneyland. especially if you are a family it is excellent choice. they have a bus going every 20 min to the parks and this is very helpful. the rooms are clean and in good condition....

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Helpful?
Thank Dimitris P
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Dimitris P, Thank you for taking the time to share your experiences in our Vienna House Dream Castle Paris. We are very happy that you had a great experience with us. We look forward to see you soon in our house. Meanwhile we remain at your disposal for your future booking needs. Sincerely yours, George Rosu, Resident Manager and...

Reviewed 1 week ago

My husband and I stayed at the hotel for three nights over new year. We booked a standard room for 2 with garden view and despite not getting the view the room was perfectly adequate if a bit dark (we didn't miss the view as we were in the Disney parks all day anyway). Breakfast is good, plenty to choose...

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Helpful?
Thank Rebecca M
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Rebecca M, Thank you for taking the time to share your experiences in our Vienna House Dream Castle Paris. We are very happy that you had a great experience with us. We look forward to see you soon in our house. Meanwhile we remain at your disposal for your future booking needs. Sincerely yours, George Rosu, Resident Manager and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A MAGICAL WORLD OF FAMILY FUN Vienna House Dream Castle in Paris is like a magical world in beautiful French garden surrounds, designed in the style of a historic palace. See your children's eyes widen when the Dream Castle mascot pays them a visit. With its perfect location, right by Disneyland(R) Paris, this hotel is the ideal holiday destination. ... more   less 

Additional Information about Vienna House Dream Castle Paris

Address: 40 avenue de la Fosse des Pressoirs, 77703 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Dream Castle Hotel at Disneyland Paris)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Price Range: $117 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Dream Castle Paris 4*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity and HotelsforEveryone so you can book your Vienna House Dream Castle Paris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Dream Castle
Dream Castle Disney
Dream Castle Hotel Disneyland Paris
Dream Castle Hotel Paris
Dream Castle Hotel Disneyland Resort Paris
Castle Dream Hotel
Vienna House Dream Castle Paris Magny-Le-Hongre, Marne-La-Vallee, France
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Dream Castle Paris staff and other travellers.
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Questions? Get answers from Vienna House Dream Castle Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had really cool Bunk beds which the kids loved”
 of 5 bubbles Shropshlad, 2 Jan 2017 | Read review
“The free shuttle to Disneyland drop off point is also where the train station is.”
 of 5 bubbles jillsN460TU, 18 Dec 2016 | Read review
“5104 is really quiet( but it has a view on the car parc)”
 of 5 bubbles crissyn89, 11 Dec 2016 | Read review
“most rooms are for families, but the suites are there for that special occasion”
 of 5 bubbles DuggieMT, 6 Dec 2016 | Read review
“It was Nov /Dec but the hotel was still pretty busy but quiet at night and suited our needs very well as a family room for 4.”
 of 5 bubbles Hanvey, 3 Dec 2016 | Read review
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