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Suria Cherating Beach Resort, Kuantan

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Suria Cherating Beach Resort, Kuantan
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122 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Ampang, Malaysia
Reviewed 26 September 2016

the hotel itself was a good hotel but in term of cleanliness needs to improve. lots of places bricks walls were aldy starting to crack and the room itself was not well maintain. the facilities are not well equipped. the breakie was not bad. the best part of it, staffs was very friendly and helpful. it was a great view...

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Helpful?
1Thank StevenNcm
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Thank you very much for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort recently and...

Selangor, Malaysia
Reviewed 24 September 2016

Overall, we had a relaxing time with Suria Cherating. Great clean beach with clean sand. Beautiful view from my rooms (Room 325)... great place to relax, peaceful. The Food serve was ok laa..I like suria char kway teow Staff are polite and friendly. Pool was ok good enough, They have activities realese baby turtle to the sea (my first experienace)...

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1Thank dilafara308
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear dilafara308 I am happy to note that both of you had enjoyed the warm service from our staffs and the facilities and activities of our Suria Cherating Beach Resort. We certainly look forward to welcoming you back in the near future. Sincerely, Zulkadri Resort Manager

Semenyih, Malaysia
Reviewed 24 September 2016 via mobile

All staff are very friendly. But i just want to highlight few things. 1. The property is not well maintenance, can see a lots of crack on door side and wall. 2. Room has a very strong toilet smell. 3. Floor wax is too over already, mot comfortable. 4. Swimming pool very dirty, a lots of leaf. 5. Cafe dinning...

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Helpful?
Thank SeanLau87
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear SeanLau87 Thank you very much for your valuable feedback. I am sorry for the inconvenience in regards of our property not well maintenance I have taken these issues up with the Heads of Department and will ensure that follow-up is taken. It is my sincere hope that we can welcome you back and demonstrate to you that your feedback...

Kuala Lumpur, Malaysia
Reviewed 13 September 2016

the hotel was simple. the panorama and surrounding was beautiful and clean. but to find any other choice of food you have to outside the hotel. way to entrance the hotel also quite. visitor have to going deep along small way then can find the hotel.

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2Thank Shafiqa A
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Shafiqa A Thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. On behalf of all the staff of Suria Cherating Beach Resort, we wish to thank you for your past stay with us and for sharing your thoughts. We...

Kuala Lumpur, Malaysia
Reviewed 7 September 2016 via mobile

Since impiana hotel was on renovation, my company chose this place as it is the nearest to the turtle conservation site. Maybe we arrived early therefore we had to wait for a while for check-in. The room was plain and simple. The bathroom was old and in need of refurbishment. We got the room facing the pool. The view from...

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3Thank JohanaRosli
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear JohanaRosli Thank you for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. With regards to the issues brought forward on bathroom and food, we have noted and discussed your feedback...

Kuala Lumpur, Malaysia
Reviewed 1 September 2016

The whole place was generally run down. The resteraunts food was below standard. This hotel caters for groups / doubles as a course center, which meant that one sunny afternoon we had 20 fully clothed men and women using the pool, hygiene is not a priority. This hotel aims for and is best suited to the local guests. Fantastic beach...

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1Thank Nobbynonads
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Nobbynonads Thank you for sharing your experiences and giving us feedback. Obviously I am delighted to read your compliments on our associates, but I am certainly very sorry that we have fallen short in your overall expectation. I would like to thank you for bringing the service issue – Our place generally run down, the food below your standard...

Reviewed 24 August 2016 via mobile

Stayed one night for work trip and I must say that this resort definitely a decent place to stay in Cherating. Close to seafood restaurants, just in front of the beach, located few minutes from chukai, kemaman. With the choices of resorts in Cherating, i found this to be good enough for a night sleep. No regret! However, the receptionist...

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1Thank Anisa R
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Anisa R Thank you for taking the time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. We truly appreciate your good and fair feedback of our resort and wish you thank you...

Kuala Lumpur, Malaysia
Reviewed 23 August 2016

We had our room booked for the lowest floor but due to the room has this kind-of-smelly odor. We decided to inform the management & they have upgraded our room for free at level 3. It was a pleasant stay as we had been upgraded to a much bigger room & it was facing the beach!! The bed size is...

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1Thank Iskandar11
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Iskandar11 We do appreciate that you have taken the time to write a review about your recent experience at our resort. Thank you very much for the positive comments on our property and we have noted some of the concern for improvement. Please receive our apologies for the issues “Room and the baked beans felt quite "stale". I have...

Reviewed 14 July 2016 via mobile

Great hotel located on Cherating Beach. Individually controlled air conditioning. Tea and coffee making facilities, iron and ironing board, big clothes cupboard, safety box, writing desk, hair dryer, mini fridge, comfortable beds, open wifi strong in the room. Great view if you choose rooms facing the sea. Only setback was the old console type of tv and only a side...

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1Thank GAN L
Malaysia
Reviewed 8 July 2016 via mobile

We booked 2 Seaview Deluxe rooms. It is facing the pool and beach. The good side of the hotel is the view is really nice and we missed the sunrise on the second day. It was so beautiful which had added some value to this hotel. To be frank, the hotel really need to refurnish as there are cracks on...

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2Thank AmandaJean2990
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear AmandaJean2990, Thank you for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort recently and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Suria Cherating Beach Resort, Kuantan

Address: KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
Region: Malaysia > Pahang > Kuantan District > Cherating
Price Range: $46 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suria Cherating Beach Resort, Kuantan 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Best Western Kuantan
Suria Cherating Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Suria Cherating Beach Resort, Kuantan staff and other travellers.
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Questions? Get answers from Suria Cherating Beach Resort, Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher floor (room 325)”
 of 5 bubbles dilafara308, 23 Sep 2016 | Read review
“Rooms at level 3 are the best in my opinion. It's facing the beach & the room is twice as large compared to the room at the lowest floor.”
 of 5 bubbles Iskandar11, 23 Aug 2016 | Read review
“Room G-07 & G-06 Easy access to the swimming pool.”
 of 5 bubbles Nizamsemail91, 18 Feb 2016 | Read review
“Pick room with seaview. Breathtakingly beautiful!”
 of 5 bubbles Hana-ssi, 19 Oct 2015 | Read review
“Try to get seaview”
 of 5 bubbles darius73, 30 Aug 2015 | Read review
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