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Melia Cayo Guillermo

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Melia Cayo Guillermo
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4,115 Reviews from our TripAdvisor Community

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Showing 2,608: English reviews
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Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

We have just visited Melia Cayo Guillermo for 2 weeks. When arriving at the hotel we could see straight away it's lovely surroundings and amazing views to the beach and out to sea. The rooms are clean and spacious with a beautiful view out to the sea. Everyone was welcoming and we was ready to settle down for our two...

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1Thank Georgie L
Bristol, United Kingdom
Reviewed 2 days ago NEWvia mobile

Fantastic hotel,beach,room,food,activities and mostly the staff who made us all fell very welcome.Special thanks to the staff bar,mainly Alexis,who makes everyone around happy at all times,Rosario,who is very hard working and won't finish until everyone have been served and Anexis,who I rate as the best waiter that has ever served me.A massive special thank you to Marcel (Chichu) who surely...

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Thank erosinha
Reviewed 4 days ago NEW

The food was good at all locations. Staff were friendly. No fancy bells or whistles...great place for R &R. The entertainment crew were excellent, thanks Marcel, Yasmani, Javier and John...you guys made our week memorable! Beach was not crowed.

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Thank June S
Ottawa, Ontario
Reviewed 6 days ago NEW

I have visited this resort several times and my recent visit did not disappoint. It's beautiful beach, pier and relaxing atmosphere feels like heaven- a welcome escape from a busy life. The resort is currently undergoing changes to update the grounds and rooms. Entertainment and activities are encouraged by staff and their welcoming nature makes it easy to join. Although...

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2Thank 63traceyp
Grimsby, Canada
Reviewed 1 week ago NEW

We recently returned from an enjoyable sixth vacation at Melia Cayo Guillermo (MCG) and 21st vacation in Cuba. Our previous vacations at this resort were in 2003, 2004, 2010, 2011, and 2015 so we have some perspective on its changes through the years. MCG has long been our go-to destination when nothing else piques our interest or we need a...

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6Thank NuStEy6s
Reviewed 1 week ago

I cant begin to express how beautiful this resort is!!! The cleanliness, the food, the beaches, pool, landscaping, and especially the staff are outstanding!!! We got married there last week, and could not have chosen a better location for our most special day!! We are so grateful to our wedding coordinator Yudelkys, who could not have been more accomadating to...

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2Thank Annette B
Windsor, Canada
Reviewed 1 week ago

This is by far the BEST resort in Cuba! We have been 8 times to other resorts over the past 5 years. It is very well kept, clean, very friendly staff. They can't do enough for you. The pool and beach are gorgeous! Rooms are very nice. Bathroom is bit dated. But really nice to have sink separate for getting...

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1Thank MJubenville
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

Hi MJubenvill!! Thank you for your comments .. because we do many efforts because the quality of our services are of excellence and enjoy them !! that is our purpose !! We hope that you visit us many other times and that you recommend us with your friends and family ... we will always be delighted to please you !!!...

Orangeville, Canada
Reviewed 1 week ago via mobile

Super fantastic. Staff, food, accommodation, excursions, pool, beach etc etc etc. My son and daughter in law took us as a surprise. We went as four and came home as 5. Thinking I have to buy my granddaughter a t shirt saying made in Cuba. 😋

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2Thank beverleymacneil
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

Hi beverleymacneil!!! Thank you for the comments !!! And I hope to return to get many other shirts not only to say made in Cuba if not ... I love Cuba !!! We are waiting for you !!! Best regards.

Brampton, Canada
Reviewed 1 week ago

Don't know where to start ... the beach is by far the worst i have been on (hard surface, broken shells and hard on the feet), only good part of the beach was the 12 foot width that the tractor went back and forth on to comb the seaweed off of the beach. (if you are going here for the...

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4Thank Rade_Radonjic
Haliburton, Canada
Reviewed 1 week ago

We can't say enough good about our week at this resort. Our room was always clean as is the whole resort. The buffet food was great. The snack bar bartenders were amazing! Carlos, Tommy, Yamina,Yailé and the chef Yaudar love love love these people! Can't wait to go back. They feel like family. Customer Service was wonderful as my husband...

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1Thank Val S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Meliá Cayo Guillermo is located one of the most beautiful and white-sandy beaches with more than 1300 palm trees, and swept by very transparent waters. The area was an inspiration for Ernest Hemingway, and fishing the great blue river, always on his Pilar Yacht, he created part of his work. The hotel is perfect for couples and families but also for diving, fishing. We also organize the wedding of your dreams in this paradise. ... more   less 

Additional Information about Melia Cayo Guillermo

Address: Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range: $241 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Cayo Guillermo 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Melia Cayo Guillermo Hotel Cayo Guillermo
Cayo Guillermo Melia
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Questions & Answers

Here's what travellers have asked, with answers from Melia Cayo Guillermo staff and other travellers.
242 questions
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Questions? Get answers from Melia Cayo Guillermo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 3215 was fine.”
 of 5 bubbles , 21 Mar 2017 | Read review
“Rooms near the beach or by the pool bar are quiet and easy access to everything on resort.”
 of 5 bubbles MJubenville, 14 Mar 2017 | Read review
“We were on the third floor with a view of the ocean.Our room also had A/C which is great after a day in the sun.”
 of 5 bubbles 820vals, 12 Mar 2017 | Read review
“Ground floor if cannot do steps..37 steps to third floor”
 of 5 bubbles 755marilynd, 12 Mar 2017 | Read review
“room 1234 or the ones in the the first block close to the beach”
 of 5 bubbles noeld737, 11 Mar 2017 | Read review
5 of 5