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Novotel Bilbao Exhibition Center

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Novotel Bilbao Exhibition Center
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777 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

NOVOTEL disappointed me. I'm frequent traveler, this hotel has the worst coverage that I have eve had. The staff argued there was a lot of people using internet at the same time as the hotel was full. Came on guys we are already in 2017

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Helpful?
Thank danvillro
GM_Novotel_BIO, Director General at Novotel Bilbao Exhibition Center, responded to this review

Dear Danvillro Thank you for sharing your concerns further to your recent stay in our hotel as they always help us improve our services. I was surprised to read your comment regarding our wifi service as we do count with a very reliable and high capacity optic fiber connection as well as antennas spread all over the hotel with enough...

Paris, France
Reviewed 4 January 2017

We stayed in this hotel for two nights in a family room. We benefit of a special offer for families with young kids (ours 7 and 11). The family room had two double beds. The smallest was good for our girls but might be a bit small for bigger/older kids. The room was not super large but it was comfortable...

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Helpful?
Thank AsierSC
milton keynes
Reviewed 11 December 2016

We stayed here because we were doing the music festival at the Exhibition Centre - it's about a ten minute walk (and a couple of minutes further to the Metro, whereupon Bilbao is yours to roam as you wish). It was clean, comfortable; our room has as good a view as you could hope for in the area - yeah,...

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Thank transatlantica
Reviewed 8 December 2016

nice hotel good rooms within walking distance of the blbao exhibition centre,otherwise not a very attractive area,mainly large chain store type shops,ikea etc,breakfast was good not exceptional,nice bar reasonably priced.

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Helpful?
Thank david g
Reviewed 1 December 2016

A warm and friendly hotel in close proximity to Bilbao Port. Takes about 10 minutes from the hotel. Recommended to use a SatNav to find your way to the Port as there are several interlinking roads going in different directions. The hotel is well managed and clean in all areas. The staff are very courteous and helpful. Our room, 515,...

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Helpful?
Thank Sue B
lLondon
Reviewed 9 November 2016

Standard facilities as expected in a Novotel hotel, nothing to rave about. Restaurant menu limited and not much choice. Breakfast is good. Car park a bit difficult to find as entrance is behind the hotel on a service road. Corridors are long so if your room is not near the lift, you have a long walk to your room.

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Helpful?
Thank DebsLM
GM_Novotel_BIO, Director General at Novotel Bilbao Exhibition Center, responded to this review

Dear DebsLM Thank you for having taken the time to share your views further to your recent stay in our hotel. We appreciate for your review on our breakfast and we invite you (if you have not yet) to try our even more refreshing breakfast that we put in place last week. It is being greatly appreciated by our guests....

Stroud, United Kingdom
Reviewed 9 November 2016

We visited Bilbao for a weekend break and needed a family room. Novotel was the best option for our budget and is a chain we use often, so we were happy to go with it. We went to the hotel straight from the airport in a taxi, which cost €30 (rounded up) for four of us. At check in we...

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Helpful?
Thank MrHandBaggageOnly
GM_Novotel_BIO, Director General at Novotel Bilbao Exhibition Center, responded to this review

Dear MrHandBaggageOnly Thank you for your time and for your detailed review on our hotel. We are happy you appreciated our upgrade to a Junior Suite as a valued member of our Le Club Accorhotels program. However I am disappointed to read that the room was noisy. Let me apologize for the inconveniences you may have experienced. We are indeed...

Modiin, Israel
Reviewed 1 November 2016

standard Novotel style. rooms were clean, a bit run down... unfortunetly do not have a gym, or near by facility to use. The bar in the lobby closes by 23:00. Breakfast was nice with a good selection. As the hotel is far from the center - need car or public transportation to get to main attractions, resturaunts, etc... hotel has...

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Helpful?
Thank frimanal
Windsor, United Kingdom
Reviewed 25 October 2016

Good hotel, beds were comfy, clean, we were able to book a family deal where the adjoining room was 50% off for the kids and also able to check in early. breakfast was okay but again good value for the family package. location was okay, 15 minute walk from metro and then 10 minutes train ride into middle of bilboa....

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Thank KeshiNSW_Australia
Reviewed 22 October 2016

We booked the hotel because we needed to be in this part of town. We did not receive a response to questions regarding our reservation sent to hotel in advance. Instead we were greeted disrespectfully with a request to take another (overpriced) room for the duration of stay. Hotel does not offer any shuttle service, staff is not able to...

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Helpful?
1Thank LBCT
GM_Novotel_BIO, Director General at Novotel Bilbao Exhibition Center, responded to this review

Dear LBCT Thank you for taking the time to review our hotel, even if, I understand correctly, you did not stay with us. I would be happy to discuss the events that occurred during your visit so that I can really understand what did happen during your reservation. You can contact me directly by sending an email to h5218@accor.com addressed...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Novotel Bilbao Barakaldo is located across from the Bilbao Exhibition Centre (BEC), 15 minutes from Loiu airport and 10 minutes from the centre of Bilbao. Easy to reach via the A8 Santander Bilbao motorway, the hotel is 200 m from the train station and close to the MAX CENTER shopping complex. This 4 star hotel is ideal for business or leisure travel and features 203 rooms, 6 meeting rooms, the Mediterranean restaurant Claravia and the Ibaia bar. ... more   less 

Additional Information about Novotel Bilbao Exhibition Center

Address: Rio Castanos, 2, 48903 Barakaldo, Spain
Region: Spain > Basque Country > Province of Vizcaya > Barakaldo
Price Range: $75 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bilbao Exhibition Center 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Novotel Bilbao Exhibition Hotel Barakaldo
Accor Bilbao Barakaldo
Novotel Barakaldo
Barakaldo Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bilbao Exhibition Center staff and other travellers.
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Questions? Get answers from Novotel Bilbao Exhibition Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the side looking out to the mountainside”
  • View from the room
  • Novotel room
 of 5 bubbles transatlantica, 11 Dec 2016 | Read review
“Ask for a room near the lifts”
 of 5 bubbles DebsLM, 9 Nov 2016 | Read review
“Check for 50% off second room rate for families”
 of 5 bubbles MdmeDisley, 20 Aug 2016 | Read review
“the rooms are really comfortable and quit”
 of 5 bubbles simonschelkshorn, 30 Mar 2016 | Read review
“pick for a 6th or 7th floor”
 of 5 bubbles joebY2835DX, 7 Mar 2016 | Read review
5 of 5