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Costabella Tropical Beach Hotel

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Costabella Tropical Beach Hotel
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588 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Reviewed 15 February 2016 via mobile

The resort locates little far from the main street, there are two restaurants in the resort therefore. (The taxi will charge extra 50peso to come in to pick up, we walked out the resort about 100m to catch a trycicle and it costs 60pesos to the closest street with restaurants, SPA, 7-11)However, the price isn‘t too reasonable and the food...

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Helpful?
1Thank Stella L
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Stella L, Thank you for spending your holidays with us. Our French Toast is an all-time favorite, and we are glad you loved it too! Looking forward to have you back in Costabella!

Cebu City, Philippines
Reviewed 12 February 2016

Great place to stay with the family, spacious rooms, very impressed with the staff and food was not bad at all. They have musicians that will serenade your table at night, where you can also request for your favorite songs to be played.

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Helpful?
Thank Jai6332
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Jai6332, Thank you for choosing Costabella to spend your family holidays. We are pleased that you enjoyed our special nightly serenade --- Filipinos love music and are some of the most talented musicians in the world! We hope to welcome you again soon.

Malmo, Sweden
Reviewed 12 February 2016 via mobile

We're only halfway in on a three-night stay so maybe this review comes a little prematurely, although I seriously doubt that much would change for the remainder of our visit. And I mean that in the best of ways. If you're looking for a prime example of the famous Filipino hospitality, this is the place to go to. Our room...

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Helpful?
1Thank Lecille
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Lecille, Thank you for your heartwarming review. When we see a guest truly happy with their stay, it inspires us to continue giving the genuine caring service we are known for. Your feedback on our soap dishes is duly noted. Rest assured that we will inform Housekeeping about it. We appreciate that you will recommend us to your family...

Kyoto Prefecture, Japan
Reviewed 4 February 2016 via mobile

We visited here with my friend. We could have very nice stay in this hotel. Restaurant, swimming pool, private beach, and hotel staffs are all great. But please be careful if you call tuktuk. When I call tuktuk through the hotel, hotel staff told me that driver would charge 50 peso for one way to save more market, but finally...

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Helpful?
Thank ntkntk
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear ntkntk, Thank you for spending your holiday with us. We appreciate the warm compliment about our friendly team who is our constant pride. Taxis and tricycles are all public vehicles and are not connected with the Resort. They are on call and subject to availability. We have a lot of trustworthy Filipino drivers but like any other country, there...

Reviewed 3 February 2016 via mobile

Spent 4 days with family. We were looking for family friendly resort. The facility in itself gave us a good welcoming impression on the first glance but we had a sour taste afterward due to the inflexibility of the front line team who were friendly but not willing to provide solution or alternative (change of room type without prior informing,...

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Helpful?
2Thank laurentfromshanghai
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear laurentfromshanghai, Thank you for choosing to spend your family holiday with us. We understand from Front Office that your room was chosen to be upgraded to a Premiere Deluxe Poolside which offers a great view of the swimming pools and a glimpse of the ocean. Room upgrade is never announced ahead as it is a planned surprise for our...

Reviewed 31 January 2016 via mobile

I like that there is a place for kids to hangout and play. Their breakfast buffet is another value for your money. Also, their pool is kid friendly and safe. Wifi service is excellent. Booking.com gave me an option of having 2 double beds in our room, I didn't get that, instead we only got a double and a single...

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Helpful?
Thank Jen R
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Jen R, Thank you for finding Costabella your paradise. We are glad that you and your family enjoyed it here particularly hanging out at the Kiddie Korner. December is a peak season for us and the ground floor room may not have been available when you checked in. The next time you visit please specify upon reservation your preferred...

Melbourne, Australia
Reviewed 30 January 2016 via mobile

We had an enjoyable stay at the hotel. All staff were courteous, polite and helpful. We got a 2 bedroom family suite on the 7th floor and it was great. The only problem was the lack of air conditioning and fans in the bathrooms. The cost of the stay was at the top end level and we had to pay...

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Helpful?
Thank Mork001
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Mork001, Thank you for enjoying your family holiday in Costabella. We appreciate the warm compliment about our Team who is our constant pride. A lot of our guests find our food and services of good value. Nevertheless, our guests are free to review their options that are easily available in the island. What matters to us is a memorable...

Fort McMurray, Alberta, Canada
Reviewed 28 January 2016 via mobile

We stayed at costabella just laying over until the next part of our trip and were very pleasantly surprised ! Rooms we beautiful, pool area was great, enjoyed the spa twice, food was very good, staff was helpful and very friendly ! Beach area was very nice with white sand beach - swimming area wasn't that pretty or great, but...

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Helpful?
Thank ottlie
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear ottlie, What a wonderful compliment! We are glad that you were pleased with what you saw and experienced in Costabella. Thank you for the kind words and see you back soon!

Reviewed 15 January 2016 via mobile

My husband and I stayed at this resort for five nights (Jan 3rd-9th). The first night, we were in one of their superior suite rooms located in the back corner of the resort. Our only window had a view of a fence and let in very little lighting. In addition, the air conditioner was very old and noisy. After one...

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Helpful?
Thank Trinh L
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Trinh L, We appreciate your stay with us though we regret not meeting your expectations. We have different room categories offering various views and location. If you let us know your preference upon reservation, we will gladly provide it to you for as long as available. You may also have the option of having breakfast part of your room...

Reviewed 3 January 2016 via mobile

Upon arrival to this quaint hotel, we were greeted with a mango juice. A live band was serenading diners in the open air restaurant. You instantly felt you were in some exotic paradise. Room - clean and comfortable, but dated and bathrooms in need of some upgrading. However considering the amount of time you spend in your hotel room, the...

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Helpful?
Thank Michelle M
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Michelle M, Thank you for your detailed review that shows how much you have enjoyed your holidays with us. It is a great compliment to be described as an “exotic paradise”. About 80% of our rooms are already freshly renovated and we constantly look at updating our rooms and facilities for the satisfaction of guests. Rest assured that the...

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Seafront Suite (50)
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Seaview Suite (52)
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 

Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $94 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
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Questions & Answers

Here's what travellers have asked, with answers from Costabella Tropical Beach Hotel staff and other travellers.
21 questions
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Questions? Get answers from Costabella Tropical Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suite with an ocean view! Try to stay on the 4th floor or higher for excellent views!”
  • Sunrise view from the room. (5th floor)
 of 5 bubbles BillE694, 28 Nov 2016 | Read review
“I loved having the two bedroom seaview suites as there was more space and the views from the 7th floor were amazing.”
 of 5 bubbles smitchell78, 27 Nov 2016 | Read review
“We had a garden view room, so it was lovely and quiet.”
 of 5 bubbles DaveJaffa, 27 Nov 2016 | Read review
“Book early for the rooms you want as they run out fast!”
 of 5 bubbles 835tana, 20 Nov 2016 | Read review
“ask to see the room that they are putting you on before you sign up”
  • bugs evrywhere
 of 5 bubbles mariadizon, 14 Nov 2016 | Read review
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