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Polo Orchid Resort

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Traveller (212)
Room & Suite (68)
Dining (25)
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Overview
  • Excellent28%
  • Very good38%
  • Average18%
  • Poor8%
  • Terrible8%
Travellers talk about
AMENITIES
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (238)
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LanguageEnglish
69
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Show reviews that mention
All reviewsseven sisters fallsprivate plunge poolexcellent locationclear viewvery nice place to stayfood qualityour honeymoonheaven on earthawesome experiencebeautiful propertymodern amenitiesmust visit placespecial thanksscenic beautyheavy raincity lifecomfortable stay
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1 - 5 of 237 reviews
Reviewed 5 days ago

Had seen mixed of reviews for this Resort and was really worried till we came to resort and experienced the unforgettable hospitality. I must say our stay was one of best vacations which we have done so far. We travel every summer to a new...More

Thank Manish S
Response from Hotel_Polo_Towers, Guest Relations Manager at Polo Orchid ResortResponded 3 days ago

Dear Guest, It was a pleasure to have you stay at Polo Orchid Resort, Cherrapunjee. We are delighted to learn that you enjoyed your stay with us and we would like to thank you for your recommendation. Strong and positive feedback from our guests is...More

Reviewed 1 week ago

It was the great experience polo Orchid. An awesome place full of nature. Food was good with lots of variety. Rooms were excellent with modern facilities required for any family trip. Hotel staffs are great and neat & clean and room service also. and room...More

1  Thank Amit_Barman11
Response from Hotel_Polo_Towers, Guest Relations Manager at Polo Orchid ResortResponded 6 days ago

Dear Guest, It was a pleasure to have you stay at Polo Orchid Resort, Cherrapunjee. We are delighted to know that you enjoyed your stay at our hotel and we would like to thank you for your recommendation. Strong and positive feedback from our guests...More

Reviewed 1 week ago

We stayed at Dew Drop Cottages. The pricing was exorbitant and there was no AC in the room. After we complained to the Management we were offered AC Dew Drop Cottages. Food was mediocre. We went to Jiva Resorts for lunch and that place offers...More

Thank Narendra_India
Response from Hotel_Polo_Towers, Guest Relations Manager at Polo Orchid ResortResponded 6 days ago

- Dear Sir, It was a pleasure to have you stay at Polo Orchid Resort, Cherrapunjee and thank you for sharing your valuable feedback on TripAdvisor. We have taken a note of your feedback and shared with the concerned departments. Necessary improvement measures will be...More

Reviewed 1 week ago

Very limited options in dinner - 3 types of rice (biryani, peas rice & steamed rice) and 2 types of Dals to fill up 5 pans, then there was parwal ki sabzi which most people don't eat. Limited spread of salad. This was dinner menu...More

Thank Zepchek
Response from Hotel_Polo_Towers, Guest Relations Manager at Polo Orchid ResortResponded 6 days ago

Dear Guest, It was a pleasure to have you stay at Polo Orchid Resort, Cherrapunjee. Thank you for sharing your valuable feedback on TripAdvisor. It was disheartening to know that you faced a few difficulties while staying at our resort. We have taken a note...More

Reviewed 1 week ago via mobile

I visited cheerapunjee on 8 june and i stayed at polo orchid resort.I am not happy with resort.service was very bad.i ordered water so it came after 1 hour. Bicycles condition was very poor and wifi was not working fast and swimming pool was also...More

Thank Dev G
Response from Hotel_Polo_Towers, Guest Relations Manager at Polo Orchid ResortResponded 1 week ago

Dear Guest, We apologize for the unpleasant experience and inconvenience caused to you. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. We look forward to welcoming you back at the Polo Orchid Resort,...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Breakfast included
Laundry Service
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (212)
Room & Suite (68)
Dining (25)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
233neelabhs
30 April 2018|
AnswerShow all 5 answers
Response from Hotel_Polo_Towers | Property representative |
Dear Guest, Yes, Airtel network is available in Polo Orchid Resort, Cherrapunjee. Regards Guest services
0
Votes
nomratadutta
17 July 2017|
AnswerShow all 2 answers
Response from Hotel_Polo_Towers | Property representative |
Thank you for showing interest in Polo Orchid Resort, Cherrapunjee. Kindly visit our website for booking availability, rates and contact details. Hope we will be able to welcome you soon at our Resort. Regards Guest... More
0
Votes
prename
16 November 2016|
AnswerShow all 3 answers
Response from Nitish D | Reviewed this property |
I guess no. not sure though
0
Votes
Room Tips
"rooms were comfortable and luxurious"
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"Best place at Cherrapunjee"
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"ask for AC rooms"
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"Not worth staying for more than a day. Check if better options are available."
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