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Best Western Plus The Inn at St. Albert

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Best Western Plus The Inn at St. Albert
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397 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Start your review of Best Western Plus The Inn at St. Albert
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Reviewed 1 week ago

As stated, no problems with this hotel an in fact would highly recommend as a place to stay in St A. Would be 5 stars but Unfortunately they double charged my CC. Spoke with manager immediately when i found out and was assured the charge would be removed. This was 5 weeks ago and the charge is still there. As...

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Helpful?
Thank FredfromAb
Jarred L, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Fredfromab, I would like to take this opportunity to thank you for your loyalty to our brand and our hotel. We're all so happy you enjoyed your stay and it means so much to be highly recommend to your friends and family. It was great speaking with you again this week and I am grateful you're happy with your...

phoenix, arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016

I stayed at the hotel for 5 nights in mid October. I usually stay at a downtown Edmonton hotel, but due to family illness I needed to stay closer to family in St Albert, so I picked this hotel. My highest compliments to the staff, I had a wonderful experience & they surpassed my expectations. The front desk staff were...

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Helpful?
Thank phoenixaz06
About Hotel's Favourite Review
Tyson G, General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear phoenixaz06, Thank you from our entire team for your wonderful compliments, beautiful letter, and raving TripAdvisor review! My team and I are so happy to learn we surpassed your expectations. Larissa and Emily were especially excited to read they had such a positive impact on your stay. We are all so grateful to have been able to ensure you...

Reviewed 4 weeks ago via mobile

I travel quite a bit and I have to say this hotel is amazing! The staff are beyond friendly, the room is super clean and lots of parking that's well lit with cameras. Hot breakfast comes with your meal, salt watwr pool and hot tub. I highly recommend this hotel.

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Helpful?
Thank Tracy F
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Tracy F, Wow! Thank you for taking the time to leave us such a wonderful review on TripAdvisor! My team and I greatly appreciate the feedback! We're happy to learn that you were able to enjoy the amenities that we have to offer! If I can be of any assistance in the future, please do not hesitate to contact...

Dartmouth, Canada
Reviewed 4 weeks ago

This hotel is easy to get to, is in great shape, has a staff who go above and beyond to be inviting and helpful, has a good family pool and is a hotel I chose again without reservation. In addition, it is in a area cluttered with dinning options and shopping is near by.

Review collected in partnership with Best Western
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Helpful?
Thank wphilipohara
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear wphilipohara, Thank you for taking the time to leave us such a great review on TripAdvisor! We are happy to learn that you were able to enjoy the amenities that we have to offer. Your kind words about our staff mean a lot. They are a very engaged team, and love to surpass our guests expectations. We hope to...

Rocky Mountain House, Canada
Reviewed 30 January 2017

Clean, comfortable, and quiet. The staff is polite and helpful, the room is clean and up to date. The best part, (besides Tim Hortons next door) is that the room is almost silent. We live in the country so sleeping in the city can be a challenge, but not here. We were on the first floor and the room was...

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Helpful?
Thank RussianFan
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear RussianFan, We're so happy to hear that you enjoyed your stay, as much as we enjoyed having you as a guest at our property! Thank you for your kind words about the staff, and the property. We take great pride in what we have here, and it's reviews like your own that it goes to show! We hope to...

Vancouver, British Columbia, Canada
Reviewed 21 January 2017

This hotel is close to restaurants in St. Alberta and in a convenient/central location. The rooms are modern and the beds/pillows are very comfortable. The staff are very helpful and positive from the moment you walk in.

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Helpful?
Thank Khela_H
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Khela_H, We're so happy to see you enjoyed your stay with us, and were able to enjoy the restaurants in our surrounding area! Thank you so much for your positive comments on our front desk team! They take great pride in the work that they do, and it's reviews like your own that show they are making such a...

Grande Prairie, Canada
Reviewed 20 January 2017

The lobby is nicely appointed and the room was very nice. Clean & Fresh! Lots of pillows on the bed. The room has a coffee maker, fridge and microwave which we like to have. Large shower and ample vanity space in the bathroom. Free internet in the room and breakfast is complimentary. The breakfast room is well appointed and there...

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Helpful?
Thank Marjorie B
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Marjorie B, Thank you so much for leaving us such a kind review! We are so happy to hear that you had such an enjoyable stay! My team and I always look forward to reading reviews such as your own, and it always goes to show the pride that they put into the product that we have to offer....

Reviewed 18 January 2017 via mobile

This hotel is family friendly! It is well situated, clean, modern and the staff is friendly. The poil and hottub were an excellant plus! The gym is nice and clean! The lobby is modern and inviting, the staff is friendly and helpful. The room was clean and functional, with a comfy bed and microwave. The rooms aren't overly spacious but...

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Helpful?
Thank lindsey h
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Lindsey H, Thank you for your wonderful review on Trip Advisor! We're happy to hear that you were able to enjoy all of the amenities that we have to offer. Thank you for your kind words about our team. We take great pride in our property, and it's reviews like your own that show our team goes out of...

Edmonton
Reviewed 4 January 2017

We stayed in this hotel for 10 nights this holiday season as a family re-union. I felt I was home! The rooms are spacious, clean and bright. The breakfast is wonderful. The pool and hot-tub are amazing, and the service is the best! I will definitely go back!

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Helpful?
Thank Laleh D
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear Laleh D, Thank you for sharing your experience during your 10 night stay with us! My team and I take great pride in the property we have, and its reviews like your own that show they care about each guests experience. We are so happy to hear that you were able to enjoy the pool and hot tub, after...

Reviewed 19 December 2016 via mobile

Excellent time during our stay The staff was very helpful. Delt with Emily and Jared mostly. Top notch service. The pool and hotub were well maintained and very clean. When asked where is a good place to eat in town Emily made a list of restaurants, based on culture and locations to the hotel. To all the staff,from the cleaners...

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Helpful?
Thank John M
Jarred L, Assistant General Manager at Best Western Plus The Inn at St. Albert, responded to this review

Dear John M, Thank you so much for your wonderful review on your most recent stay with us. It's reviews like your own, that show our team takes great pride in the work that they do, and that they are leaving such a positive impact during guests stays. Thank you for your kind words about Emily and Jared! Both are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
At this St. Albert hotel, a favorite for business travelers, there's meeting space available for up to 40 attendees for a board room, product launch, training sessions and more. However, it's not all business with an indoor, heated saltwater pool and hot tub and 24-hour fitness center. Conveniently located on St. Albert Trail, minutes from Anthony Henday Drive and Yellowhead Trail, it's the perfect choice for outdoor lovers. Minutes from Servus Credit Union Place recreational center, the top Alberta destinations are all nearby. From medical tourism at Sturgeon Hospital to corporate headquarters, a great trip starts with location. Enjoy a complimentary, deluxe hot breakfast with a different buffet served daily. Made to order waffles, eggs, bacon, sausage and freshly baked muffins are guest favorites. The St. Albert Centre mall is right across the street, and being on the St. Albert Trail means access to endless shopping, restaurants and activities like bowling. From the Arden Theatre to the annual International Children's Festival and Rainmaker Rodeo, there's always something exciting happening. ... more   less 

Additional Information about Best Western Plus The Inn at St. Albert

Address: 460 St Albert Trail, St. Albert, Alberta T8N 5J9, Canada
Region: Canada > Alberta > St. Albert
Price Range: $160 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus The Inn at St. Albert 2.5*
Number of rooms: 90
Reservation Options:
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Questions & Answers

Questions? Get answers from Best Western Plus The Inn at St. Albert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have been on the first floor every time I have stayed, and I've always been happy with my room.”
 of 5 bubbles RussianFan, 29 Jan 2017 | Read review
“Stayed on the 4th floor. No issues.”
 of 5 bubbles 365marjorieb, 19 Jan 2017 | Read review
“Ask for a room on the front side, traffic was very loud on the Wendy's side, even with windows closed.”
 of 5 bubbles TimWinnipeg_Canada, 10 Dec 2016 | Read review
“if you have a family of 4, I would recommend the family suite.”
 of 5 bubbles dyzzi72, 26 Oct 2016 | Read review
“was on the second floor. But very handy to pool / hot tub and exercise room.”
 of 5 bubbles fergi2, 28 Jun 2016 | Read review
5 of 5