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Hotel Playa Cayo Santa Maria

Booking.comUS$192*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Playa Cayo Santa Maria
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6,339 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Playa Cayo Santa Maria
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Showing 3,071: English reviews
Saint-Bruno-de-Montarville, Canada
Reviewed 9 December 2016

This was our 2nd stay at Hotel PCSM from Nov 5-16 and we loved it even more than the first. When we arrived we did not realize that return guests are offered special treatment such as extra à la carte dining, a bottle of rum in a room with a view, special directing staff dinners and lunches. So this was...

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6Thank Andrea2653
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. If you enjoyed your stay here, if our services were excellent and if our smile is your best souvenir, please, return another time. Yours sincerely, Ms. Mareyi Gómez Montano. Customer Service Manager

Sarnia, Canada
Reviewed 8 December 2016

To start off with this hotel in my estimation is 95% great the other five percent i will talk about but did not detract from our wonderful experience. Firstly our flight into Santa Clara with Air Transat was without incident in fact a most enjoyable experience The flight crew most helpful and a spotlessly clean Plane. The trip to our...

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6Thank Roy A
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. We are proud that you have chosen our property to spend your vacation. Thank you for recommending our resort on your review. Our management team and staff are at your total disposal at any time you need us, our purpose was to make your holidays a pleasant experience. Hoping to see you...

A TripAdvisor Member
Level Contributor
2 reviews
6 helpful votes
Reviewed 5 December 2016 via mobile

I have been to Cuba many times over the years from Varadero, Santa Clara, Cayo Coco, Havana and Cayo Santa Maria. Stayed at Melia Las Dunas previously at Cayo Santa Maria and thought that was the best hotel but now I have to say Hotel Playa Cayo Santa Maria is the best. All the staff go out of their way...

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5Thank A TripAdvisor Member
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. We are proud that you have chosen our property to spend your vacation. Thank you for recommending our resort on your review. Our management team and staff are at your total disposal at any time you need us, our purpose was to make your holidays a pleasant experience. Hoping to see you...

Hamilton, Canada
Reviewed 4 December 2016 via mobile

We traveled between November 26th - December 3rd, this was our second stay at Playa Cayo Santa Maria and our only regret is that we waited 2 years to go back. We've traveled to Jamaica and Dominican in between our visits and nothing compares to this resort. Yes of course the food is different but we were always full and...

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6Thank 202ErinG
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Reviewed 4 December 2016 via mobile

We just came back from this hotel.terrific service and hospitality.rooms and hotel very clean. Beach a little rocky but beautiful still the same.Staff excellent and very helpful.The only negative reviews we had was food was not bad.i've seen worse .I believe they should have more variety.The main restaurant where we took our meals their a/c to cold but staff very...

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5Thank Patricia H
Reviewed 4 December 2016

Celebrated my 60th birthday at this destination in August and had emailed the hotel several times to make reservations for the evening dinners and especially for my 60th birthday and was always assured that they would take care of everything. It was my second time going to this hotel but the first time with my wife and our 3 children....

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2Thank Hilda D
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Saskatoon, Canada
Reviewed 2 December 2016 via mobile

I am quite behind on getting this posted, so my sincere apologies to my Cuban family at Hotel Playa! My husband and I stayed in January for one week, our second visit to the Hotel Playa in 9 months (4th visit to Cayo Santa Maria in 18 months). We arrived at the resort in the evening after our usual enjoyable...

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2Thank RedPanda1980
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

nova scotia
Reviewed 2 December 2016

We stayed for our third/fourth week at Playa Cayo Santa Maria November 4 till November 18th. We were located in building 15 with a pool view, but upgraded to an oceanview suite part way during the stay. I'm going to try and keep this to the point, and short. I want to be very clear and honest in our opinions...

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15Thank FundyCoast
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

London, UK
Reviewed 2 December 2016 via mobile

Lovely lovely hotel with amazing rooms. We had a sea view room. The beds were the most comfortable we had in all of Cuba. The bathroom was immaculate which is rare in Cuba. The resort is big with choice of pools. Bars you got the main indoor bat, beach and pool and snack bar. Hotel entertainment wasn't my thing. Only...

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1Thank UKIrishrover
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Victoria BC
Reviewed 29 November 2016

Our family group of 10 (3 generations) just spent a week here and everyone had a wonderful time. We have stayed at one other all-inclusive in Varadero and this one was way better in every way. The staff were all super friendly, attentive, efficient - nothing was too much trouble. The food was excellent at the buffet, the 24 hour...

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2Thank MartinVictoriaBC

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Spa
Things to do
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Cayo Santa Maria

Address: Las Dunas 5 | Cayo Santa Maria, 50100, Cuba (Formerly Hotel Gaviota Cayo Santa Maria)
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $205 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Playa Cayo Santa Maria 4*
Number of rooms: 769
Reservation Options:
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Hotel Style:
#3 Top resorts Hotel in Cayo Santa Maria
#3 Luxury Hotel in Cayo Santa Maria
#5 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Cayo Santa Maria staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for second or third floor room.”
50sue50, 23 May 2017 | Read review
“Don't Sweat the small stuff”
sandramacNovaScotia, 21 May 2017 | Read review
“higher floors for sure”
cadeandkayla, 18 May 2017 | Read review
“Bungalow 12 is close to the beach and the 24hr snack bar.”
297MarcyM, 17 May 2017 | Read review
“There are quiet buildings and more centrally located buildings, check out a map to see what you like.”
bonky48, 15 May 2017 | Read review
5 of 5
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US$192* /night
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Prices are for 1 room, 2 adults
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