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Melia Cayo Santa Maria

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Traveller (6658)
Pool & Beach (1843)
Room & Suite (750)
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Overview
  • Excellent43%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“beach restaurant”(250 reviews)
“juan carlos”(134 reviews)
“the bus”(401 reviews)
AMENITIES
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (4,611)
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1,121
893
338
172
91
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1,121
893
338
172
91
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All reviewsbeach restaurantjuan carlosthe bussnack barfisha la carte restaurantspizzacalamaribuffet restaurantday bedtai chientertainment staffthe grillair transatsanta mariawater pressurewater polo
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1 - 5 of 2,615 reviews
Reviewed 1 week ago

These hotel resort was a wonderful end to our stay in Cuba - we have not stayed in an all inclusive hotel before and therefore this was a welcome brush with luxury and relaxation The room We had a wonderful family room in this hotel...More

4  Thank skullbabe
Response from Melia S M, Director Comercial at Melia Cayo Santa MariaResponded 1 week ago

Dear Receive our most respectful greeting from sunny Cuba. We heartily appreciate you honest review. Much to our regret, some of our services did not meet your expectations. Our management considers feedback from our guests the perfect guideline to start working towards higher levels of...More

Reviewed 1 week ago

I went there in May 1st 2018 for 7 days. Beautiful hotel, beach very good, Food good too, staff awesome and friendly Best time to visit Cuba is November to April when weather is not that hot and it's not raining May month is good...More

5  Thank Ganesh R
Response from Melia S M, Director Comercial at Melia Cayo Santa MariaResponded 1 week ago

Dear Ganesh First of all I would like to thank you for choosing Melia Cayo Santa Maria for your holiday. It is really sad to know that you did not enjoy your vacation here due to the weather condition during your stay and of course...More

Reviewed 2 weeks ago

Check-in - front desk was very helpful to the best of their ability. Likes: - The beach and ocean were awesome - Nice pool area - Good Japanese a la carte - Staff are very accommodating but have little to work with at times -...More

3  Thank peterN9995EG
Response from Melia S M, Director Comercial at Melia Cayo Santa MariaResponded 1 week ago

Dear Peter First of all I would like to thank you for choosing Melia Cayo Santa Maria for your holyday. We apologize for all of the inconveniences you mentioned and we are very sorry that the service received was not up to the standards you...More

Reviewed 2 weeks ago

Melia Cayo has improved overall since I traveled there last spring. The staff are still as friendly and efficient as before. The beach survived the hurricane last fall--it is gorgeous. Yes, the rooms could be updated, but how much time do you really spend in...More

4  Thank chuffyNovaScotia
Response from Melia S M, Director Comercial at Melia Cayo Santa MariaResponded 2 weeks ago

Dear Firstly, many thanks for your visit and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know your vacations were up to your expectations and that you loved; we work for our...More

Reviewed 2 weeks ago

We stayed as a couple from April 30th until May 5th. BUS RIDE: The bus ride from the airport was about 1.5 hours, but we were kept entertained by our guide, Victor. The bus is air conditioned, loaded with beer ($5 for 2 cans), and...More

7  Thank _Samantha1614_
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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$185 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cayo Santa Maria
#2 Spa Hotel in Cayo Santa Maria
#4 Luxury Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$185 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cayo Santa Maria
#2 Spa Hotel in Cayo Santa Maria
#4 Luxury Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms
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Traveller (6658)
Pool & Beach (1843)
Room & Suite (750)
Dining (432)
Family and Play Areas (56)
Business Centre & Event Rooms (35)
Questions & Answers
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BerryHutch2
15 May 2018|
AnswerShow all 4 answers
Response from Ganesh R | Reviewed this property |
Resort is too good and pristine beach
1
Vote
ripster
9 May 2018|
AnswerShow all 3 answers
Response from rrrichar | Reviewed this property |
No ice cream parlour here, but apart from meal times, you can usually order ice cream at the 24 hour snack bar. Selection may be limited, and it may not be available 24 hours, but my wife and I had it there many afternoons.
1
Vote
Room Tips
"Avoid oceanview rooms as ocean was too far to call that as a oceanview to save $ 60, choose poolview i..."
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"Stay away from the pool - it will be noisy"
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"Don't pay for ocean view as the bungalows over look the mangroves first and then the ocean."
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"We were in block 5 and I had a bit of an ocean view which was lovely."
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