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Royalton Cayo Santa Maria

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Royalton Cayo Santa Maria
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2,908 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
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Canada
Reviewed yesterday NEW

Called the property, what kind lovely people. I tried to obtain the GMs email but the phone went dead. We knew Frederico from Sandals & wanted to touch base before coming. Hoping Sunwing won't disappoint us.

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1Thank 1Luxurytraveler
Porto, Portugal
Reviewed 6 days ago NEWvia mobile

One of the best places I've ever been. Everything was perfect. Starting with the welcome by the Director Frederico and Maria and Diego. We had a incredible time in here. We meet amazing people, the area and swimming pool are just perfect. All so clean and relaxing. And a special thanks to the Staff. Blanca, Leiry, Liz, Mario , Yuri,...

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1Thank Luis S
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Luis S, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this lovely review. We are more than happy to know you had an amazing experience with us and you loved all our services and staff. We will let Blanca, Leiry, Liz, Mario , Yuri, Javier and Nere...

Grand Falls, Canada
Reviewed 6 days ago NEW

2nd time at this resort and still amazed.Good food,good entertament and great staff. thumbs up to super Mario and the gang for the games in the afternoon and the gang at the beach snack bar. Hope to see again next year.

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Thank jimsmechanic
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear jimsmechanic, First of all, thank you for taking your time to write this nice review. We are really happy to see you had a wonderful time during your stay in our little paradise. At the same time, it is a pleasure to know you loved all our services and the most important thing: our friendly staff. They make sure...

Reviewed 6 days ago NEWvia mobile

If your looking for a relaxing shut down get away from it all vacation this is your spot. The beach is incredible, the rooms are clean and comfortable and the staff are the hard working and personable individuals. The only tiny critique I have is variety of food, the quality is great but not a huge selection. The butler service...

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Thank Johnny P
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Johnny P, First of all, we would like to thank you for taking the time to write such a nice review about your stay with us. We are really happy to see that you enjoyed your vacation at our resort. Thank you very much for choosing Royalton Cayo Santa Maria for your vacation, we hope to see you again...

Reviewed 1 week ago via mobile

My husband and I went to Royalton Cayo Santa Maria and our vacation. The resort was small and easy to get around. The staff was amazing from our Butler who arranged coffee at our door at 8 am to the waitress at dinner. We mostly enjoyed our time at the pool on the bed with the excellent pool and activities...

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Thank Leannebrowne
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Leannebrowne, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know we have achieved our goals and you had an amazing vacation and you enjoyed all our services and staff. We will let Javier and Blanca know all your lovely...

Reviewed 1 week ago

We had a great vacation. This was our 3rd trip to Cuba, first time in Cayo Santa Maria. Pros: 1) Services (especially our butler Liam and Keiran were amazing) 2) The beach 3) The food was the best we had in Cuba 4) Clean resort 5) Quiet resort 6) Beach bar was amazing (especially the quesadilla) Cons: 1) Hut at...

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2Thank Melissa B
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Melissa B, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this honest review. It is nice to read you liked very much our services (specially your butlers Liam and Kiriam), our beach, food and everything. On the other hand, thank you for your honest feedback. We are...

Reviewed 1 week ago

Very friendly staff, especially the entertainment group (Mario), they do their best to make your trip great. The food is very good for Cuba and the pools/grounds are very well maintained. The servers at the Sunset are very attentive (Marisol, Marilyn, Arlien). We have been there 5 times and what is amazing and also speaks volumes about this resort is...

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2Thank UltimatePescador
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear UltimatePescador, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this lovely review. We are really happy to know you had an amazing time during your stay with us. It is a pleasure to see you loved all our services and grounds and the most important thing: our...

Riverview NB Canada
Reviewed 1 week ago

We have been coming to this resort since it was 2 months old and this one was our 8th. We stayed from March 30 to April 6 with our butlers being once again Lester and Diana and we were situated in building 7 room 7 which is an ocean view, and it was nice to sit on the balcony first...

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9Thank Sunriseonthebeach
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Sunriseonthebeach, First of all, all the Royalton Cayo Santa Maria team would like to say thank you for taking your time in order to write this honest review. It is nice to see that, again, you had a wonderful time during your stay in our little paradise. It is a pleasure to read so beautiful words about our workers,...

Spring Bay, Canada
Reviewed 1 week ago

This is our 4th time down at the Royalton and again an other excellent holiday. The staff are wonderful and must give a thanks to our butler Lester for arranging for us to keep our room until 4:00p.m. on the day of our departure. The entertainment is good thanks to supermario for the hard work that he puts into it....

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3Thank Margaret J
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Margaret J, All the Royalton Cayo Santa Maria team would like to say thank you for taking your time in order to write this lovely review. It is nice to read that you had another fantastic vacation in our little paradise and you loved our food and entertainment. We will pass your beautiful words about Mario, he will be...

Toronto, Canada
Reviewed 2 weeks ago

It is a wonderful experience to return to the Royalton to be greeted by the many friendly faces both new and familiar from the trip before. The improvements to the resort were impressive and made a great place even better. The food is wonderful and varied and the ice cream is the best in the world! The rooms are keep...

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2Thank Slane49
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Slane49, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a fantastic time during your stay and you could enjoy all the improvements we are doing. Also, it is nice to see you loved to see...

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Management photos: Courtesy of the property manager

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Room/Suite (2)
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $351 - $521 (Based on Average Rates for a Standard Room)
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 Top resorts Hotel in Cayo Santa Maria
#1 On the Beach Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Cayo Santa Maria staff and other travellers.
686 questions
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Questions? Get answers from Royalton Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 106 it was close to everything.”
jimsmechanic, 17 Apr 2017 | Read review
“Ocean view is the best”
  • Smoking Duck
Sunriseonthebeach, 10 Apr 2017 | Read review
“All rooms are good and is a quite resort”
112margaretj, 10 Apr 2017 | Read review
“Music from the neighboring hotel and market can get a bit noisy on Thursdays.”
Slane49, 3 Apr 2017 | Read review
“Get an upper level room with a balcony, rather than a ground floor room.”
Mumsy57, 30 Mar 2017 | Read review
5 of 5