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24/12/2017 25/12/2017
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    1873 Ichinomiya-machi Oaza Miyaji, Aso 869-2612, Kumamoto Prefecture
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    24/12/2017 25/12/2017
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    Traveller (16)
    Room & Suite (27)
    Dining (8)
    • Excellent52%
    • Very good27%
    • Average11%
    • Poor5%
    • Terrible5%
    29 Apr 2017
    “We stayed two nights -so impressed with the hospitality, quality of the food and service”
    4 Feb 2017
    “Disappointed. The hotel is run down, old and non equipped. Do not believe on their pictures!”
    Breakfast Available
    Air Conditioning
    Hot Tub
    Room Service
    Shuttle Bus Service
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    Special Offer: Shuttle bus available!!
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (18)
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    1 - 5 of 7 reviews

    Reviewed 30 April 2017

    we were welcomed by such friendly staff - the dinner and breakfasts were superb - places was very clean - the photos are a true representation of the place - great location - off street parking is good - thoroughly recommend a stay here

    Thank trevorbudge49
    Reviewed 4 February 2017

    We, 2 couples, were very disappointed with our stay at the Aso Tsuruya Hotel! First, the pictures at web show a trendy, newly decorated, contemporary hotel. We were not able to see anywhere looked like the pictures! The truth is the hotel is old, run...More

    Thank Jlo888888888
    Response from 料理旅館つるや, 支配人 at TsuruyaResponded 13 February 2017

    Thank you for staying with us. We were happy to accommodate you. Our property is not the western typed hotel. Its called RYOKAN that is based on the Japanese typical building. Its 5 minutes away from ASO shrine and there are many guests stay at...More

    Reviewed 20 April 2016

    I stayed two nights in a room with private bath. The room and bath were great, the ryokan is in a quiet area near Aso Jinja (which unfortunately is destroyed now). Breakfast was very delicious and staff overly friendly! Unfortunately, I was there just the...More

    Thank sofke8868b
    Response from turuya2014, オーナー at TsuruyaResponded 22 April 2016

    Stay at this palace the other day, and thank you very much truly. And please permit the thing to which I couldn't give my service sufficiently for a big earthquake at all. I pile up that I received wonderful evaluation and thank you. Your family...More

    Reviewed 17 January 2016

    The hotel is in a quiet town with a small shrine nearby, a few good restaurants/cafes and lots of geology (volcano stuff) in the surrounding area. The service at the Ryokan was excellent and the breakfast in another private room was a great experience but...More

    1  Thank ricor29
    Reviewed 3 January 2015

    We stayed at Tsuruya in early December. The ryokan is very quiet and seemed old but in a nice way. The girl who came to take care of us can speak english very well. She told us that this house is over 100 years old!...More

    Thank Sweetheart19
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    • Top amenities
    • Room Service
    • Restaurant
    • Spa
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Spa
    • Hot Tub
    • Price range
    • US$168 - US$345 (Based on Average Rates for a Standard Room)
    • Number of rooms
    • 6
    • Reservation Options
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    • Location
    • Japan >
    • Kyushu-Okinawa >
    • Kumamoto Prefecture >
    • Aso
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    Traveller (16)
    Room & Suite (27)
    Dining (8)
    Hotel & Grounds (13)
    Bathroom (3)
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    Room Tips
    "our room was great with its own bathing area"
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