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Tsuruya

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Ryokan 
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1 room 2 adults 0 children
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17 Reviews from our TripAdvisor Community

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Showing 6: English reviews
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Hong Kong, China
Reviewed 4 February 2017

We, 2 couples, were very disappointed with our stay at the Aso Tsuruya Hotel! First, the pictures at web show a trendy, newly decorated, contemporary hotel. We were not able to see anywhere looked like the pictures! The truth is the hotel is old, run down, messy, dirty, very cold in temperature and not well equipped. It's misleading if the...

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Thank Jlo888888888
料理旅館つるや, 支配人 at Tsuruya, responded to this review

Thank you for staying with us. We were happy to accommodate you. Our property is not the western typed hotel. Its called RYOKAN that is based on the Japanese typical building. Its 5 minutes away from ASO shrine and there are many guests stay at our property from over the world to learn the history and Japanese cultures and enjoy...

Leuven, Belgium
Reviewed 20 April 2016

I stayed two nights in a room with private bath. The room and bath were great, the ryokan is in a quiet area near Aso Jinja (which unfortunately is destroyed now). Breakfast was very delicious and staff overly friendly! Unfortunately, I was there just the two nights during the Kumamoto earthquake. It was a scary experience but the staff was...

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Thank sofke8868b
turuya2014, オーナー at Tsuruya, responded to this review

Stay at this palace the other day, and thank you very much truly. And please permit the thing to which I couldn't give my service sufficiently for a big earthquake at all. I pile up that I received wonderful evaluation and thank you. Your family returned safely, and it was really good. Children's, a pretty smiling face isn't forgot wonderfully....

Europe
Reviewed 17 January 2016

The hotel is in a quiet town with a small shrine nearby, a few good restaurants/cafes and lots of geology (volcano stuff) in the surrounding area. The service at the Ryokan was excellent and the breakfast in another private room was a great experience but just so much food. The room itself was fairly spacious and very comfortable. We had...

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1Thank ricor29
Thailand
Reviewed 3 January 2015

We stayed at Tsuruya in early December. The ryokan is very quiet and seemed old but in a nice way. The girl who came to take care of us can speak english very well. She told us that this house is over 100 years old! She took us to the sitting area where she served us real japanese green tea...

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Thank Sweetheart19
Singapore, Singapore
Reviewed 19 December 2014

Did a day trip to Takachiho gorge from Fukuoka, as we were driving, we decided to stay the night at Aso Town before sunset as driving at night in mountainous area is not recommended and then drive to Yufuin the next day. We arrived just in time before sunset but no one was around at the reception area. I had...

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Thank Cariejhow
Singapore
Reviewed 4 April 2013

Stayed one night in a room with a private rotenburo. Don't be put off by the facade of the ryokan, which looks small and old. The room's facilities are all high end. Reception and check in was personal. The room was huge, with a personal sitting area, huge bed, plentiful pillows, a sound system with easy-listening CD considerately provided, free...

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3Thank scoot69

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Amenities

Additional Information about Tsuruya

Address: 1873 Ichinomiya-machi Oaza Miyaji, Aso 869-2612, Kumamoto Prefecture
Region: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Aso
Price Range: $206 - $565 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?