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TUI MAGIC LIFE Candia Maris

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Andreas Papandreou 72, Amoudara, Crete 71414 Greece
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Traveller (592)
Pool & Beach (208)
Room & Suite (188)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 37 hotels in Amoudara
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Heraklion? Then look no further than TUI Magic Life Candia Maris, a charming hotel that brings the best of Heraklion to your doorstep.

Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel.

Candia Maris Resort & Spa Crete Hotel features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Candia Maris Resort & Spa Crete Hotel, free parking is available.

For those interested in checking out popular landmarks while visiting Heraklion, TUI Magic Life Candia Maris is located a short distance from Church of Agios Mathaios Sinaites (2.5 mi) and Cathedral of St. Minas (2.6 mi).

While you’re here, be sure to check out some of the Italian restaurants, including Pecora Nera, Via Pastarella, and Pizzeria Pesto da Claudio e Alessandro, all of which are a short distance from Candia Maris Resort & Spa Crete Hotel.

Best of all, Candia Maris Resort & Spa Crete Hotel makes it easy to experience some great Heraklion attractions like The Natural History Museum of Crete, which is a popular natural history museum.

We’re sure you’ll enjoy your stay at TUI Magic Life Candia Maris as you experience everything Heraklion has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Internet
Hot bath
Adult pool
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
German, Greek
507Reviews79Q+A40Room tips
Traveller rating
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Popular mentions
Chantelle wrote a review Nov 2021
5 contributions
Amazing! Spent 7 nights here early September. Everything was perfect from start to finish. Staff on arrival were super friendly and provided all the information on the hotel at check in, nice touch being shown to our room. Facilities were brilliant beach was lovely and all pools including the indoor pool were great. We didn’t manage to get booked into the specialty restaurants as they were fully booked when we tried each morning, but the food in the main buffet restaurant was so amazing and very varied so we didn’t feel like we missed out too much. Staff at the pool bar and wunderbar were great, very impressed the cocktails were made from scratch as previous all inclusive hotels I have been to, have always used premixed cocktails which clearly had low alcohol content, that wasn’t the case here! Overall a fantastic hotel and would recommend and return
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Date of stay: September 2021Trip type: Travelled as a couple
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Chris J wrote a review Oct 2021
Bilston, United Kingdom42 contributions19 helpful votes
Crete. We have been coming for 10 years purely because of Cretan people. Over those years we have looked over to your hotel from the Neptuno looking at you guys partying so THIS YEAR you took us in after two years of this horrible pandemic. You guys did not let us down, it was perfect. The food was amazing! But I didn't try a schnitzel. Ok next year :-) We made new friends with Chryssa, the amazing guys Yannis and Soula at the pool bar. Those guys are really cool and PLEASE pass that on to them as they are so wonderful! Ok we had a 6.0 / 6.2 earthquake and I saw all service staff on their phones, I really hope all their families are ok as I know it was really bad near Thrapsanón. We will see you again next year and I cannot WAIT! One thing to be aware of. I am about fun, however do NOT go to advanced archery if you are not a pro. These guys take their sports seriously! After one go I got kicked out! :-) LOVE YOU GUYS AND SEE YOU NEXT YEAR!
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Date of stay: September 2021
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 27 Oct 2021
Dear Chris J, It was a pleasure to read your review for which we thank you and from which we have the motivation to evaluate ourselves and to react immediately to correct, if necessary, our services for the benefit of our valuable guests. We would also like to thank you most sincerely for your very kind words concerning the services and the staff and we would be glad to convey that to them. Nothing pleases us more than to see our visitors come back and we do hope that you now consider yourself part of our TUI MAGIC LIFE Candia Maris family and you will return as soon as you feel need for sun and sand. Have a great winter till we meet again!!! With best regards, The Management Team
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Mick TP CASEY wrote a review Oct 2021
Waterford, Ireland43 contributions33 helpful votes
The rooms are excellent as is the layout of the hotel. Many differing buildings spread out on a large area so lots of places to sit and relax away from the pool side music. The food is very much of a Greek nature and many catering for the German tourist. Limited Gluten, Meat Free and Milk Free alternatives. 50% of the staff very accommodating but this is let down by the other staff who lack an understanding of their role. There is always one who lets the rest down in the absence of leadership.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Ask for a high room facing the pools and sea. Rooms on the East side are quieter. The noise from...
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 20 Oct 2021
Dear Mr Mickcasey, Thank you for taking the time in writing your review concerning the club. We were very happy that you enjoyed the facilities , that the club offers to the guests. Concerning all allergy issues, allow us to inform you that we are certified with the ECARF certification, which means that we do offer a big variety and options for allergic guests or guests with dietary needs. The Chef in collaboration with Guest Service Team arranges buffet tours and assist all guests with any possible food needs. To be more specific we do also, operate daily our "Kafenion", for lunch which offers vegetarian and Cretan traditional items. Please note also, that aside of all our food offerings, we do display small icons and labels with all the ingredients that each food item contains, also when it comes with gluten or meat. We would have been delighted if you already spoke directly with us during your stay concerning the service comment. Our friendliness and service of staff is one of the strongest among the Magic Life Family, and the club is many times awarded for it's exceptional service and genuine hospitality offered to the guests. We do wish you all the best and hoping to welcome you in the near future as our guests. Kind regards, Your Management Team
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ECBSheffield wrote a review Oct 2021
United Kingdom227 contributions71 helpful votes
We booked a TUI Magic Life holiday as we did one last year in Turkey and it was excellent. We like to be active so these holidays with all inclusive activities are perfect for us. On the positive sides, the hotel is very clean and compliant with all covid precautions which is excellent to see. All staff wore masks and in the restaurant you had to wear gloves to obtain all food and drink. There were sanitisers available everywhere and all sports equipment cleaned in front of you etc. Our room was on the ground floor and very new, so inside everything was spotless. The only downside was it was at the end of a row so outside we didn't have any sun and any rubbish blew into this area. The food was excellent. You couldn't really fault it in terms of choice and there is something for everyone. The only problem is restricting yourselves! The catering staff clearly work very hard in producing well presented food. Drinks wise - we didn't have too many of the alcoholic drinks but enjoyed some cocktails and the coffees. The only criticism from me from an environmental perspective is water and bottles. Only small bottles were provided which meant we went through 50 plus in a week! If larger bottles were available and recycling be available for them, this would be better. Activity wise - we took part in tennis, classes and cycling. The only downside was you trying to get a place in popular classes like pilates, and if people didn't turn up, it meant others were missing out. Staff seemed to have random days off too and there was no warning of this in the app so we turned up to tennis one day for example and no one was there. No sign on the office, no info on the app. At peak season, I imagine demand for activities will be even higher so maybe more classes needed or sanctions for those who book and don't turn up. There are plenty of sunloungers but people do take them to put outside their own rooms and they do put towels on them very early in the morning so it's a case of if you can't beat them, join them, otherwise you may be left without one. The pool was cold but the sea felt a bit warmer. Sadly we couldn't get booked into either of the special restaurants for our once a week meal whilst we were there. No bookings available whenever we checked so again you need to book well in advance. The disappointment meal wise was the outdoor bbq which took place on a very cool and windy night. You had to sit with other people and the food was quickly cold. We called it a night very quickly on this evening as it wasn't fun sitting outside. Naturally all the tables inside had gone well before official opening time. The location of the hotel is good. Very quick airport transfer and straight onto the beach. Shops within a minutes walk. All in all big shout out to the catering staff, cleaning staff and sports people who were all great. In terms of the spa I did try to book a massage (the spa personnel stand outside the restaurant each day) but was told the one I wanted wouldn't be that beneficial so booked me in for a Cretian massage. I didn't realise it was 110 euro though so then cancelled as it was beyond my budget. It's a shame they missed out on any booking because of that. The indoor pool was closed - not sure why. The gym was fantastic. It had so much equipment, it really was 10/10. We booked late check out as it made it worth it for us. Another big plus. A great hotel but not quite up to the standard of the Turkey one we visited, yet!
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Date of stay: September 2021
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 8 Oct 2021
Dear guests, Thank you for your review and your recommendation Allow us to inform you that our guest service is always available daily from 09:00 to 21:00 for your inquiries and concerns about the service. We kindly inform you that, as we are awarded with the TUI Umwelt Award, we also, arrange bottles recycling at the recycling bins. We take suggestions and comments seriously so we can share with the with management for any improvements. We are very pleased that you appreciated our team' s efforts, our gastronomy and we are looking forward to accommodating you again in the future With best regards, Your Management Team
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asiana55 wrote a review Oct 2021
Strasbourg, France40 contributions21 helpful votes
It was really MAGIC. Everyone can enjoy everything. Special thanks to Razvam and Kamen for their support on bike tours in the back stages of Crète. As there are only positive points on ressort/hotel level, path of improvements are on island of Crete itself. 1) Educate peoples to take care to their "treasure" as a long the routes (from beaches to mountains) are a lot of waste everywhere, and those aren't from the tourists (only). 2) Improving the mess on arrival and departure hall at airport. This airport is definitely too small to absord millions of tourists. 3) Support hellenic informative boards with english language especially in back stages of island
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Date of stay: September 2021
Location
Service
Sleep Quality
Room Tip: Book room with pool view (front view) on 3rd or 4th floor. We were room # 310 with tennis view...
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Response from SERAFEIM KAROUZAKIS, General Manager at TUI MAGIC LIFE Candia Maris
Responded 5 Oct 2021
Dear guest, Thank you for your feedback. It is a pleasure for us to read that you enjoyed your stay with us! We look forward to welcoming you to our Club again in the future! With sunny greetings, The Management Team
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PRICE RANGE
US$228 - US$379 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candia maris resort & spa crete hotel heraklion, candia maris resort and spa crete
LOCATION
GreeceCreteHeraklion PrefectureAmoudara
NUMBER OF ROOMS
285
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Frequently Asked Questions about TUI MAGIC LIFE Candia Maris
Which popular attractions are close to TUI MAGIC LIFE Candia Maris?
Nearby attractions include Reef Sound Cafe & Cocktails (0.9 km), Bravo Water Park (0.6 km), and Enodia (0.7 km).
What are some of the property amenities at TUI MAGIC LIFE Candia Maris?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TUI MAGIC LIFE Candia Maris?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TUI MAGIC LIFE Candia Maris?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at TUI MAGIC LIFE Candia Maris?
Yes, free parking is available to guests.
What are some restaurants close to TUI MAGIC LIFE Candia Maris?
Conveniently located restaurants include Thigaterra, Kritiko Spiti, and Aris Katerina.
Are there opportunities to exercise at TUI MAGIC LIFE Candia Maris?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does TUI MAGIC LIFE Candia Maris have airport transportation?
Yes, TUI MAGIC LIFE Candia Maris offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TUI MAGIC LIFE Candia Maris?
Yes, dry cleaning and laundry service are offered to guests.
Does TUI MAGIC LIFE Candia Maris offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TUI MAGIC LIFE Candia Maris?
The staff speaks multiple languages, including German and Greek.