Arro Khampa Shangrila By Zinc Journey

Arro Khampa Shangrila By Zinc Journey

No.15, Jinlong Street Donglang Road, Shangri-La County 674400 China
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About

4.5
#5 of 105 hotels in Shangri-La County
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
“Arro Khampa” is a warm hearted greeting in the eastern Tibetan “Kham” dialect. These words pay homage to the ancient tradition of welcoming caravans and travelers along the Ancient Tea Horse Road with a firm invitation to sit down, warm up, and take nourishment and respite from the rigors of travel. It’s English equivalent is “Hey friend, I bid you welcome.”Such greetings underlined the inherent risks and sense of adventure along one of the world’s great trade routes. It expresses the essential need for camaraderie and communion. Arro Khampa Boutique Hotel name is an evocation of the long history of the hotel’s site. Local people in Gyalthang refer to the hotel’s location as the “Nansuodhak” -- the manor house of the Tibetan magistrate of days gone by, who hosted traveling merchants from as far as Lhasa and from the tropical southern border between Yunnan and Burma, supported local scholars and monks, and was a pillar of the community.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Archery
Bicycle rental
Kids stay free
Highchairs available
Free airport transportation
Valet parking
Wifi
Paid wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Snack bar
Special diet menus
Rooftop bar
Hiking
Horseback riding
Archery offsite
Bicycle tours
Patio
Walking tours
Car hire
Taxi service
Conference facilities
Photo copier / fax In business centre
Rooftop terrace
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Dining area
Fireplace
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Chinese, Hindi, Indonesian and 1 more

Location

No.15, Jinlong Street Donglang Road, Shangri-La County 674400 China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
137Reviews3Q+A27Room tips
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Detailed Reviews
SylviaMao wrote a review Aug 2020
Mamaroneck, New York180 contributions99 helpful votes
5.0 of 5 bubbles
Had a lovely stay at the Arro Khampa, conveniently located at the edge of the old town Dukezong. Decor is beautiful with high ceilings of exposed wood and Tibetan art and pieces throughout the hotel. Service is very friendly with ginger tea on arrival and hot yak milk delivered at 9pm to your door. Breakfast and transfer to airport included - good western and Chinese options. Slippers, robes and free drinks/fruit in room. Cute deck on top for drinks and star gazing. And the hotel dog Mantou is super cute - he will take 1 RMB from you to go buy himself a sausage. Only con is that we were in room A102 which can get quite loud, but understandable for the old style mansion. Highly recommend.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arro Khampa 阿若康巴, 销售 at Arro Khampa Shangrila By Zinc Journey
Responded 8 Dec 2020
Dear Syliv Mao Thank you so much for taking your time write your experience of staying at Arrokhampa, your approval is the real motivation for all of our staffs to keep doing our best and even doing better and better. we are looking forward to seeing you again. Thank you for your good review..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JY-has-to-travel wrote a review Jan 2020
Singapore, Singapore77 contributions30 helpful votes
5.0 of 5 bubbles
It was an enjoyable 3 nights stay in Dec. Though the climate was piercingly cold, the room was warm with adjustable aircon temperature. The team was professional. We were handled with sincerity and courtesy with our queries attended to promptly. The hot yummy yak milk served in the night right up to the room was a daily delight, and it all added up to form a positive and memorable customer experience. The breakfast crew was also attentive. My heartfelt thanks go to the team manager Pei Hui who was very helpful and the crew Zhi Ping, Zhuo Ma, + 1 more Zhuo Ma, An Jie, La La and the rest of guys. Keep up the good work, folks. 希望你的团队继续保持这份热忱!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded 11 Jan 2020
Dear Justin Thank you so much for your generous review, your approval is a lot to us and source of motivation for all of our staffs. On the top of that, it was the best New Year Gift to us. Of course, we will do our best and keep improving everything at our hotel. Arrokhampa is your HOME, 欢迎回家。
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Chris and Tami wrote a review Jul 2021
Colorado Springs, Colorado224 contributions106 helpful votes
5.0 of 5 bubbles
My wife and I are 2 int’l teachers who were stuck traveling in China for the '21 summer and we stayed here 2 nights while traveling through Yunnan. The nights were quiet as not many people were out traveling in this area yet. We were greeted w/ ginger tea and told to drink lot of water at this high elevation before seeing our room. Our room had a comfortable double bed and amenities galore; robe, slippers, free water, soda and different teas. The bathroom was modern with more amenities and it passed my wife’s “excellent water pressure” test. The breakfast the next mornings was impressive as you could choose between a local or western breakfast. There was also a selection of pastries, breads and cereals too. The location was quiet w/ a great view of the hill-top temples. A simple 7 to 8 minute walk was needed to see the dancing in the square every night and shops. Highly recommended!
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Date of stay: July 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Ask for view of hill-top temples!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beryl wrote a review May 2020
1 contribution
5.0 of 5 bubbles
Arrokampa excels on both facility and service.
Arrokampa is a Tibetan-style mansion, perfectly located in the center of old town shangri-la. It has 18 guest rooms, which is neither too big to be quiet, nor too small for good service. The rooms and public spaces are spacious and decorated with good taste. The staff are more than friendly and responsive. We had two breakfasts and dinners in the restaurant. And the food are good, tasty and fresh.
And everyone loves the friendly dog, mantou. Remember to give him 1 Yuan and he will take it to the grocery store across the street to buy sausage.
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Review collected in partnership with 单个酒店
Date of stay: May 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded 23 Jun 2020
Dear Elgato Greeting from Arrokhampa.... Thank you so much for your kind review and your satisfaction is the greatest joy for all of us. We are glad that our service and facilities meet your expectation. Of course, we will do our best to keep improving everything at our hotel to make it more comfortable and better for all of you. Looking forward to seeing you soon. Lobsang
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Irene wrote a review Jan 2020
Singapore, Singapore147 contributions14 helpful votes
+1
5.0 of 5 bubbles
Excellent location in Dugezong Ancient Town. My room is facing directly to see the gui shan temple. Service is impeccable and personalized, wonderful memories in Shangri-La. The staff will deliver warm milk to your room every night.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded 8 Jan 2020
Dear Irene Thank you so much for your kind review, it was the best New Year Gift for all our our staff. we will keeping improving everything at our hotel to make it more comfortable and pleasant. Looking forward to seeing you soon.
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Julie E wrote a review Aug 2020
17 contributions2 helpful votes
5.0 of 5 bubbles
We really enjoyed our 4 night stay at the Arro Khampa. It is perfectly located in the old town with a terrasse facing the temple, amazing view. The staff was very nice and welcoming and the rook beautifully decorated. Warmly recommend this hotel.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arro Khampa 阿若康巴, 销售 at Arro Khampa Shangrila By Zinc Journey
Responded 8 Dec 2020
Dear Julie Thank you so much for your kind review, your approval is a lot to us. We are overjoyed that your had a good experience at Arrokhampa. Looking forward to seeing you soon.
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Yoda wrote a review Aug 2020
2 contributions
5.0 of 5 bubbles
Great location, warm welcome and service :-)
Great view from the bar with Super nice Ginger tea.
The staff is very helpful and nice and manager very friendly.
Nice breakfast and comfy room.easy access and very close to monastery and all restaurants in old city.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arro Khampa 阿若康巴, 销售 at Arro Khampa Shangrila By Zinc Journey
Responded 8 Dec 2020
Dear Joelle Thank you so much for your review, and we are very happy that you had a good experience with us. Looking forward to seeing you soon.
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Ailton007 wrote a review Sept 2021
Seattle, Washington1,172 contribution560 helpful votes
5.0 of 5 bubbles
Cozy and modern rooms, fast Wifi and good breakfast. Friendly staff and the location is hard to beat walking distance to Shangri-La oldtown. Also great views from our room. We'll definitely stay here again when back in Shangri-La!
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Date of stay: August 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jackie L wrote a review Feb 2014
Beijing, China1 contribution9 helpful votes
5.0 of 5 bubbles
I found it through my friends and spent really wonderful time there for few days traveling in Shangrila. The location is very good and so convenient to the old town, actually, it's close to the famous temple inside of the old town. I was surprised when I walked in cause there's a long special Tibetan style corridor, very impressive. I also like the view outside through the room you can see the temple directly, very cool place. The room is clean and comfortable, equipment is new. And also, it's a place to meet new friends there. Strongly suggest it to friends and will come back again next year.
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Review collected in partnership with this hotel
Date of stay: January 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Rooms with outside view for temple is best choice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wichanee r wrote a review Nov 2013
Bangkok, Thailand110 contributions27 helpful votes
5.0 of 5 bubbles
We spent 3 nights late October at Arro Khampa and loved every minute of our stay. There are only 17 rooms in this hotel and the way the rooms are designed you don't even feel that there are at least a dozen other people around. I didn't find out who designed the hotel but would love to tell him/her that of all hotels in Yunnan we have stayed this is the best and the most tastefully appointed. The view from the veranda overlooking the town's main monastery is truly spectacular. The lobby is very cozy and welcoming with the fire lit in the fireplace and the ginger tea is always at the ready.

In my personal opinion, it's the staff and services that actually make the hotel and at Arro Khampa, their young staff are trying their best to serve regardless of their lack of proper training or their poor English. I would like to single out Norjie who is the front supervisor who speaks good English and always tries her best to assist her guest.

Breakfast needs to be tweaked a lot more as the chef seems not to grasp the essential basics for western breakfast. This could be ironed out quite easily with serious training from F&B manger, I hope.

I would love to go back to Shangri-la and Arro Khampa again.
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Date of stay: October 2013
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Rooms on the second floor facing the monastery are best for views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mendes C, Director Global Operations at Arro Khampa Shangrila By Zinc Journey
Responded 16 Nov 2013
Dear Wichanee, Kob Khun Krap and thank you very much for your lovely review about Zinc Journey Arro Khampa. I am delighted to read that you have enjoyed your stay with us during your visit to Shangri-la. We are constantly trying to improve our product and services to assure offering the best possible to our guests. You would be delighted to hear that our newest member of Arro Khampa, joining us as Sous Chef, is a Thai National with several years of experience in luxury hotels in Dubai. This will certainly add tremendous value to our existing family and make the F&B a whole new experience on its own in Shangri-la. You may have seen that we are adding a new roof top lounge to our facilities, which is opening on 23 November 2013. Serving delicious goodies like tapas, pizzas and great drinks will provide an additional experience for our gourmand guests. We hope to welcome you back with us again soon. Proudly at your service, Mendes
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Not the right property for you?
There are more places to choose from in the Shangri-La County area.
PRICE RANGE
S$170 - S$242 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arro Khampa Hotel Tibet Style
LOCATION
ChinaYunnanDiqing Tibetan Autonomous PrefectureShangri-La County
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ARRO KHAMPA SHANGRILA BY ZINC JOURNEY (S̶$̶2̶4̶3̶) S$170: See 97 Hotel Reviews, Price Comparison and 317 Photos (Shangri-La County, Yunnan, China)

Frequently Asked Questions about Arro Khampa Shangrila By Zinc Journey
Which popular attractions are close to Arro Khampa Shangrila By Zinc Journey?
Nearby attractions include Tubo Tibetan Thangka Store (0.3 km), Dukezong Ancient Town (0.2 km), and Shangrila Handicrafts Center (0.09 km).
What are some of the property amenities at Arro Khampa Shangrila By Zinc Journey?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Arro Khampa Shangrila By Zinc Journey?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Arro Khampa Shangrila By Zinc Journey?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Arro Khampa Shangrila By Zinc Journey?
Yes, free public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Arro Khampa Shangrila By Zinc Journey?
Conveniently located restaurants include Flying Tigers Cafe, The Compass, and Three Brothers Cafe.
Does Arro Khampa Shangrila By Zinc Journey have an airport shuttle?
Yes, Arro Khampa Shangrila By Zinc Journey offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Arro Khampa Shangrila By Zinc Journey have airport transportation?
Yes, Arro Khampa Shangrila By Zinc Journey offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Arro Khampa Shangrila By Zinc Journey?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Arro Khampa Shangrila By Zinc Journey?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, and Nepali.
Are there any historical sites close to Arro Khampa Shangrila By Zinc Journey?
Many travellers enjoy visiting Dukezong Ancient Town (0.2 km).
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