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Hotel Mercure Paris Saint Cloud Hippodrome

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Hotel Mercure Paris Saint Cloud Hippodrome
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61 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Oberursel (Taunus), Germany
Reviewed 3 weeks ago

We were visiting Paris for a basketball game at the American School of Paris. The hotel was 1.5 km away. The rates were reasonable. They have a few onsite parking places. The breakfast was good but some of the food was a bit old (gluten free bread had mold and one yogurt was rancid). The waitress was polite and served...

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Thank Karen G
Waterloo, Belgium
Reviewed 4 weeks ago

This hotel is in St Cloud which is in the outskirts of Paris city centre, we weren't going into the city centre as we needed to be near the American School of Paris so this was perfect as only 5mins down the road. We ate in the restaurant as arrived in the evening and had a good meal with excellent...

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Thank Caz H
Reviewed 12 December 2016

Stayed for 3 nights and somehow charged for 4 breakfasts. In fact I only had 1 breakfast. I had this on the day of my departure, shorty before I checked out. At check-out I tried to tell the receptionist to add one breakfast, but he must have misunderstood and, more importantly, didn't give me the chance to look at the...

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Thank Stephen M
Francesca B, General Manager at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Hello and thank you for taking the time to share your experience. I am sorry that there was a misunderstanding at your check out. Please contact me directly at the hotel so that we can fix this. Best regards, Francesca BORGESE, General Manager.

Paris, France
Reviewed 12 November 2016

Friendly staff and clean and newly renovated rooms. Good breakfast with lots to choose from. A bit slow internet at times but enough for working from the hotel. Quite area and a really good grocery store 500 meters away, monoprix.

Review collected in partnership with this hotel
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Thank David P
Francesca B, General Manager at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Thank you so much for your kind review of Mercure Paris Saint Cloud Hippodrome. We are very happy that you enjoyed your stay and we look forward to welcoming again soo.

Basel
Reviewed 25 October 2016

Luxurious suburban hotel with good wireless and a restaurant, on bus lines and walking distance to frequent trams to La Defense. Excellent reception and staff overall very helpful and observant. In hotel restaurant has good menu range.

Review collected in partnership with this hotel
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Thank ontothenextplaces
Francesca B, General Manager at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Hello and thank you for your review. We are very happy to know that you enjoyed your stay at Mercure Paris Saint Cloud Hippodrome. We sincerely look forward to welcoming you again soon.

Reviewed 22 October 2016 via mobile

This seams to be a common issue in the 3 European hotels I have stayed at this year. Providing free Wifi that is almost unusable. I was in room 207, unless I sat on a chair up against the door the wifi was too slow I am talking single Kb/s slow. This was the same on my computer and phone....

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Thank Ben B
Francesca B, General Manager at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Hello and thank you for sharing your review. We are happy to know that you enjoyed your stay at Mercure Saint Cloud Hippodrome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Mario in London
Reviewed 6 October 2016

We stayed at the Mercure in the smart district of St.Cloud as it was advertised as being close to the Racecourse. it is in fact nearly 2 kilometres away. The rooms were clean and bright but only two thin towels were supplied and one bar of small soap. This was equivalent to an IBIS we had stayed in recently in...

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Thank Mario89
Francesca B, General Manager at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Dear guest, We are very happy to know that you appreciated the helpfulness of our staff. Our commitment is, indeed, to offer our guests the best service. We are also pleased that the cleanness of our rooms and the quality of our breakfast buffet met your expectations. Those points are extremely important to us. Regarding the equipments of our rooms,...

Huddersfield, England, United Kingdom
Reviewed 27 July 2016 via mobile

This hotel was really lovely. The room was fantastic with a very comfortable bed. We ate outside in the evening and the food, wine and ambience was great. I occasionally visit offices close by and have stayed at a more expensive hotel before. However, even though this is a longer walk away, I would definitely choose this hotel again.

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1Thank Sally T
Amsterdam, The Netherlands
Reviewed 26 May 2016

Not a bad hotel, beds are comfy and everything is new, but it smells of paint and carpet like no tomorrow. Rooms are noisy. Restaurant is fine, but closed on Monday night??? And, there is no staff. Just one person at a desk. It's cheap though! which is why I will go again.

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Thank MartinMiete
Francesca B, Directeur général at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Dear Guest, Thank you very much for your feedback. We are absolutely delighted that you appreciated our bedding and our restaurant. Open Tuesday to Saturday, the restaurant offers a brand new menu for both hotel residents and external customers. Soon, we intend to open our restaurant every day of the week. I am truly sorry for the inconvenience caused with...

dorset
Reviewed 25 May 2016

Obviously clicked on the wrong Mercure Hotel! No where near Roland Garros. Their information states that the nearest station is Saint Cloud - NO - we walked miles in the rain to find this hotel, which is situated on a hill. When we finally got there we were informed by , I have to say, a very sweet Receptionist that...

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Thank Bimshirelady
Francesca B, Directeur général at Hotel Mercure Paris Saint Cloud Hippodrome, responded to this review

Hello Bimshirelady, Thank you for sharing your appreciation of your recent stay at Mercure Paris Saint Cloud Hippodrome. We are sorry that you did not find your way easily to our hotel. The Saint Cloud train station is at a 5 minutes walk. It seems that you received a wrong indication. The whole trip from the hotel to Roland Garros...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
In a former bourgeois mansion in Saint Cloud, the Mercure Paris Saint Cloud Hippodrome hotel features 39 fully-equipped and air-conditioned rooms. Our La Villa restaurant offers sophisticated cuisine made from quality, fresh products, as well as a wide selection of wines to taste in a cozy setting. Our meeting room accommodates up to 30 people and can be booked for both professional and private events. ... more   less 

Additional Information about Hotel Mercure Paris Saint Cloud Hippodrome

Address: 43 boulevard de la Republique, 92210 Saint-Cloud, France (Formerly BEST WESTERN Villa Henri IV Saint Cloud)
Region: France > Ile-de-France > Hauts-de-Seine > Saint-Cloud
Price Range: $90 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mercure Paris Saint Cloud Hippodrome 3*
Number of rooms: 39
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Also Known As:
Hotel Henri Iv
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Paris Saint Cloud Hippodrome staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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