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Traveller (31)
Room & Suite (12)
Dining (4)
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Overview
  • Excellent58%
  • Very good21%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
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Reviews (106)
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All reviewsseparate bathroomthe ownera great place to staychickenparque vidalhostscitydinnercasacubaplazafridge
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1 - 5 of 43 reviews
Reviewed 30 July 2017

Fine place for a (short) visit to Santa Clara. Except for the monument for Che Guevara everything interesting is within walking distance. Clean airconditioned room with separate bathroom. Great breakfast and very kind host.

Thank Walter_Oostelbos
Response from Omelio M, Propietario at Casa MercyResponded 1 August 2017
Google Translation

Muchas gracias.

Reviewed 29 May 2017 via mobile

Myself andy girlfriend stayed here 2 nights and Casa 1938 2 nights and like most of the reviews here we had a great and very pleasant time. The pet chicken and balcony here and relaxed atmosphere were very nice. They're all very nice and their...More

Thank Jono H
Reviewed 28 January 2017

I won't repeat what others have written, good location etc and Omelio's wife (Mercy?) is a great person, very nice and a good cook too. As usual in Cuba the beds were terrible and there was no mattress pad used, yuk! Our bathroom wasn't ensuite,...More

Thank acej
Response from Omelio M, Owner at Casa MercyResponded 29 January 2017
Google Translation

Muchas gracias por su sincera opinión acerca de nuestros servicios; al respecto le daremos nuestra más sincera opinión. - En...More

Reviewed 6 January 2017

We only stayed here on our first night in Cuba, having flown into Santa Clara airport and moved on the next day. The place is very central, which was handy since we needed food and arrived late, and even had beer waiting in the fridge...More

Thank Martin C
Response from Omelio M, Owner at Casa MercyResponded 7 January 2017

Very appreciated guest, it has been a pleasure to read your pleasant phrases concerning our two hostels. We can inform you that already the pitiful situation of the mattress of your room has been solved for which we apologize. Isel and Mercy are waiting againfor...More

Reviewed 5 December 2016

This was a wonderful casa to stay at in Santa Clara. The couple there are so very kind and personable. Mercy is all smiles and takes time to give you the exact breakfast that you want. Omelio is good in English and French and patient...More

Thank unclelouie
Response from Omelio M, Owner at Casa MercyResponded 6 December 2016

Very, very dear friends, it has been a pleasure for us to receive your beautiful experience and appreciate it in all its splendor; For you our heart and friendship. Thank you Mercy and Omelio

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About
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Multilingual Staff
Shuttle Bus Service
Room Service
Airport Transportation
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$49 - US$70 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$70 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (12)
Dining (4)
Questions & Answers
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Asya K
2 March 2017|
AnswerShow all 2 answers
Response from OmelioM | Property representative |
Hola Asya, we have the available room for you requested date... Thanks a lot. Casa Mercy
0
Votes
PillayR
5 December 2014|
Answer
Response from OmelioM | Property representative |
Dear PillayR, We are very pleased to inform you that your requested room on the night(s) of the 6th of , 2015 is/are at your disposition. Our phone number is 0142-216941, please, call or e-mail to announce to Mercy... More
0
Votes
Google Translation
Room Tips
"Book it and be happy"
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"I think both rooms are about the same size and on street side. Nice terrace too."
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"Both rooms are similar but the firs one has a balcony."
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"rooms are quieter and clean"
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