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Booked for Sunday lunch. Arrived and their was a private party on, and no other diners for lunch.
Sat by lovely fire and christmas tree with pre drinks. Barman did not know and did not have Campari. OK its maybe not the most known aperitif....More
Response from Scott F, General Manager at Best Western Cartland Bridge HotelResponded yesterday
My sincere apologies for you request of pre dinner drinks not being fulfilled. The Hotel is currently under new management with quite a few changes underway. It is my intention as General Manager to focus completely on the areas you mention and can only hope...More
Very comfortable room and lived up to Grade I listed building. Very pleasant welcome and helpful staff. Disappointed in that we were not told that the restaurant was not in use at this time of the year and we ate a very pleasant evening meal...More
Response from Scott F, General Manager at Best Western Cartland Bridge HotelResponded 3 days ago
Thank you for sharing your review of Cartland Bridge Hotel and I am delighted you had such a perfect stay. Naturally I am disappointed that you were not informed about the restaurant, I will share your comments with all the team and we look forward...More
Nice building with traditional interior and friendly staff. The rooms are dated which I can forgive if they are clean. However house keeping clearly only clean around furniture. My alarm clock was flashing and broken and my only way of switching it off was to...More
1 Thank strolling8
Response from Scott F, General Manager at Best Western Cartland Bridge HotelResponded 1 week ago
I am sorry to hear you have had these experiences and will be speaking with the relevant departments involved with rectifying these issues and would welcome you back to this beautiful Hotel set in the gorgeous private grounds of Cartland South Lanarkshire.
Stayed here when back home for a funeral.
We were given a fabulous room and staff were all very friendly and welcoming.
We were too tired to go out for dinner so ordered room service. Food came quickly and was freshly cooked and hot and...More
Response from Scott F, General Manager at Best Western Cartland Bridge HotelResponded 6 days ago
It's always a pleasure for the Hotel to receive good feedback from guests and It's my intention as General Manager to continue this 1st class service that Cartland Bridge Hotel offers to make every guest experience the very best to remember.
We stayed over a week-end in a large family group and had a pretty good time in this comfortable old hotel which has benefited from investment in furnishings and fittings which make our stay very enjoyable. The hotel is warm and easy on the eye...More
US$92 - US$139 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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