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See all 4 hotels in Puerto Calero

Hotel Costa Calero

3,745 reviews
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Traveller (1817)
Room & Suite (456)
Pool & Beach (242)
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“piano bar”(540 reviews)
“guitar legends”(73 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,745)Write a Review
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3,202 results
Traveller rating
1,956
913
246
67
20
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1,956
913
246
67
20
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All reviewspiano barguitar legendsto puerto del carmenbranded drinksjack danielsfree passdesigner shopsthe salt water poolsea viewgarden roomfree visitplenty of sunbedslovely marinaevening entertainmentanimation teamall inclusive packagesteep hill
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11 - 15 of 3,202 reviews
Reviewed 1 week ago

Rooms good ,cleaning good ,food awful, cold ,burnt ,we are not fussy eaters but struggled to find something edible at all meals , staff were mainly miserable with the odd exception .hotel could do with a bit of tlc, pools were cold and with some...More

Review collected in partnership with Jet2holidays
Thank 504howards
Response from Suzann M, Director Comercial at Hotel Costa CaleroResponded 1 week ago

Dear 504howards, Thank you for your review and for staying in our hotel. In regards to your mention of our dishes, our chefs provide a range of dishes to cater for all dietary requirements and all preferences. In addition, the food is prepared and served...More

Reviewed 1 week ago

Really impressed with this hotel! Asked for a room with a walk in shower if possible. On arrival we were upgraded to a 2bed family suite with a walk in shower even better than we have experienced in other hotels. ALL the staff are a...More

1  Thank coogeebay
Response from Suzann M, Director Comercial at Hotel Costa CaleroResponded 1 week ago

Dear coogeebay, What a wonderful reveiw! Thank you very much for making time to write your experience while staying in our hotel. It is a delight to read that you were very satisfied with your room and that we exceeded your expectations. Thank you for...More

Reviewed 2 weeks ago via mobile

So far so good :-) Hotel looks lovely and well maintained pools are clean and the bar staff are more than willing to pour you a large shot of anything We are all inclusive plus and I can say it’s worth the extra couple of...More

2  Thank Justin G
Response from Suzann M, Director de Relaciones con Clientes at Hotel Costa CaleroResponded 1 week ago

Dear Justin G, Thank you for your review so far while staying in our hotel and for choosing our hotel for your holiday getaway. As for your review, we are thrilled that you loved that our pool are very clean and that our bar staff...More

Reviewed 2 weeks ago

This hotel misleads its clients by giving false information. Pools - are NOT heated as advertised and when customer service staff were approached regarding this matter we were told it would be heated "tomorrow" but tomorrow never came and the 2 pools which were advertised...More

6  Thank AnnGraham295
Response from Suzann M, Director Comercial at Hotel Costa CaleroResponded 1 week ago

Dear AnnGraham295, We thank you for your review and for choosing our hotel. Firstly, regarding your comment towards our pool, they are heated during our winter seasons between November to April with temperatures of 22-24 degrees. However, if you needed to relax your muscles in...More

Reviewed 2 weeks ago

We returned for our fifth visit to this wonderful hotel and having followed the reviews for the previous two months were wondering what lay in store for us. On arrival we were allocated a second floor room with a walk in shower. In the room...More

Thank PAM P
Response from Suzann M, Director Comercial at Hotel Costa CaleroResponded 1 week ago

Dear PAM P, You have written such a loely review, thank you for returning to our hotel for your fifth stay, we are very appreciative of our loyal guests. Thank you also for your rating of our hotel of 5 stars. It is great that...More

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Traveller (1817)
Room & Suite (456)
Pool & Beach (242)
Dining (105)
Hotel & Grounds (1328)
Bathroom (31)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$119 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$119 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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