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The West House Country Hotel

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The West House Country Hotel
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
London, United Kingdom
Reviewed 19 October 2015

7.5 “West hotel” Very Beautiful locaton review of our stay at West hotel Llantwit Major 04 - 05th September 2015. On our Arrival the hotel Looked very pleasant We read the welcome pack folder in the bedroom it had a copy of the breakfast menu so we looked forward to breakfast the following morning the waiter offered us a full...

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Helpful?
2Thank John M
WHCH, Owner at The West House Country Hotel, responded to this review

I was very disturbed by your comments that our waiter did not know we had breakfast menus. There is always a Duty Manager or acting Duty Manager on the premises who is responsible for managing breakfast. We have reviewed the mornings that you had breakfast and we did have a graduate student helping, who was not meant to take orders,...

London, United Kingdom
Reviewed 5 October 2015

We stayed here for two nights when attending a wedding at Fonmon Castle. The room had a view of the back garden and was small but adequate. The window seat was a lovely touch. Housekeeping was very efficient and it was great to have a turndown service in the evening, something a lot of five star hotels don' t bother...

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1Thank Susan K
WHCH, Owner at The West House Country Hotel, responded to this review

Thank you for your kind comments. I am glad you enjoyed your stay and the room. The restaurant is open for guests requiring dinner when booked in advance. For the reasons you mentioned; you were going to Fonmon for a wedding, as were all the guests in our hotel that night, made us decide to close the restaurant. as we...

UK
Reviewed 4 October 2015 via mobile

OK so the rooms are not modern but the beds are soft, shower decent (except when the hot water runs out.. About 9.30am) and there is a bar and nice garden. Breakfast was satisfactory and service was very good... Very helpful and genial people. Thanks.

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Thank chappers8
WHCH, Owner at The West House Country Hotel, responded to this review

Thank you for your kind comments and I am glad you enjoyed your stay. I was surprised at your comment regarding the shower so had our plumbing and heating company investigate straight away. They found a problem with the expansion tank on our pressure system and fixed it straight away, Thank you for highlighting it. Hope we see you again...

Reviewed 1 August 2015 via mobile

I feel obliged to write a quick review. We attended here for a wedding which went really well, the sun was out and everyone really enjoyed. But the hotel is quite stuck in the past, and there's some pretty shoddy construction work gone on recently resulting in a huge slate tile slipping off the roof and missing my leg by...

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5Thank James G
WHCH, Owner at The West House Country Hotel, responded to this review

It is true that we had a slate slip off the roof, for which I apologise. As mentioned to you the roof had just been checked over. The company used would not appreciate your reference to shoddy workmanship. The company do a lot of work on conservation properties and are hired to do so because they are amongst the best...

Farnham, United Kingdom
Reviewed 31 July 2015

I really wonder, having read some of the reviews, if I stayed at the same hotel as them. I had a fabulous stay for one night. The hotel is charming if not a little quirky. My room was clean with some nice little touches, the bed was comfortable and the common rooms pleasant and comfortable. I was able to park...

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Thank michael a
WHCH, Owner at The West House Country Hotel, responded to this review

Thank you for your kind and unbiased comments. Like yourself I cannot understand some of the reviews we get. I hope future guests to our hotel take your comments as being more indicative of our hotel and services.

Reviewed 26 July 2015 via mobile

Attended a wedding here at Faulty Towers and have not witnessed a hotel this bad for many many years. The husband and wife owners certainly talk a good game however the obvious penny pinching is clear to see. The rooms are clean but outdated, same with the downstairs decor. However, my biggest complaint was the staff. They're all seriously under...

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5Thank Glastonbuzz
WHCH, Owner at The West House Country Hotel, responded to this review

Firstly I wish to state that I think your comments/expletives are uncalled for, rude, and out of order, particularly in relation to my staff, who are constantly praised by most of our guests. I have to question if you are actually referring to our hotel as your related picture on your profile, refers to another venue. Your comments do not...

Cardiff, United Kingdom
Reviewed 19 July 2015

We stayed here for one night to attend a wedding in the nearby village. Our room was very dated with a sagging ceiling and a very old avocado bathroom suite. It was clean and as it was such a lovely building this was not what spoiled our visit. The problem was at breakfast time when we waited 45mins for our...

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2Thank eileenthornton
Boston, MA
Reviewed 9 July 2015

I stayed here on business and really enjoyed the hotel. Rooms were comfortable albeit a bit sparse. The staff are very friendly and helped us in every way they could. I learned quickly that not all rooms get the internet so you should ask. Comfortable and clean. Will head back this year!

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Thank Where_II
Bridgend, United Kingdom
Reviewed 2 July 2015

What can i say, the Hotel was fab, the location great and the surrounding area. It is just a short walk to the main part of the village. The staff warm and friendly...SPECIAL mention to" ANDREW " working the bar Saturday 27/6/15 what an asset to the hotel nothing to much trouble for him, he even took my parents and...

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Thank Sharon J
Scunthorpe, United Kingdom
Reviewed 22 June 2015

A lovely hotel with excellent service and a lot of interesting things in itself like seeing old typewriters, maps, china, etc. Very good breakfast and parking with god to find location as it is signposted. The room is clean but very small and very dated back to the 1970s for the price I've paid for four nights. It needs more...

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Thank DNpics

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about The West House Country Hotel

Address: West Street, Llantwit Major CF61 1SP, Wales
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Llantwit Major
Price Range: $142 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The West House Country Hotel 3*
Number of rooms: 21
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Also Known As:
The West Hotel Country
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Questions & Answers

Here's what travellers have asked, with answers from The West House Country Hotel staff and other travellers.
1 question
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Reading, England, United Kingdom
over a year ago

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Questions? Get answers from The West House Country Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want wifi make sure you have a room that can receive it”
 of 5 bubbles Budjuggler, 27 Sep 2016 | Read review
“We stayed in room 5, twin room, but perfectly lovely.”
 of 5 bubbles ecalpem0s, 17 Jul 2016 | Read review
“No preference”
 of 5 bubbles 922nigeld, 20 May 2016 | Read review
“Ask for a refurbished room”
 of 5 bubbles MrsSlocombe1, 15 Apr 2016 | Read review
“Go somewhere else”
 of 5 bubbles StephenT592, 13 Apr 2016 | Read review
5 of 5