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St Giles Heathrow - A St Giles Hotel

Hotwire.comUS$46*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$65*
US$46*
US$49*
US$65*
US$46*
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St Giles Heathrow - A St Giles Hotel
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807 Reviews from our TripAdvisor Community

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Showing 737: English reviews
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Helsinki, Finland
Reviewed 2 weeks ago

We arrived late (after sunset) and were given room number 523. The window was locked so we couldn't open it to let fresh air in or to see what was directly outside. We tried to raise the window blinds and discovered that they had been fixed in the down position. Oh, well. Who needs to see the sunrise anyway? Might...

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Helpful?
2Thank Ratia47
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Ratia47, Thank you for your review and fully detailing your recent experience at St Giles Heathrow. We would first like to sincerely apologise for all of the issues you had dealt with during your visit. We have documented each issue that you had with us and we will be providing all of your comments to our management staff for...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

This is a nice really basic hotel very close to London Heathrow. Quite out of the way for any attractions and would be costly to move about if you don't have a vehicle. We were greeted with quite a cold reception not very helpful and we were surprised as it was anything but customer service. If you have travelled to...

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Helpful?
Thank tabraham2016
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Tabraham2016, Thank you for your review and for detailing your recent stay. We are very sorry for your recent experience that you had with us. We appreciate your feedback regarding our staff and we will be providing your comments to our management team as we are dedicated to our guests and improvements. We would appreciate the chance to work...

Dublin, Ireland
Reviewed 4 weeks ago

Enjoyable experience here. Nice size rooms which were clean, as was everything in the hotel in general. Breakfast reasonably priced at £10. 285 bus from Heathrow drops you 2 min. walk from hotel. Hotel is a little outside central London if that is what you are looking for but for our purpose it was great. Nice few shops in Feltham...

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Helpful?
Thank Brian S
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Brian S, Thank you very much for your review and for letting us know about your experience at St Giles Heathrow. It so wonderful to see that our hotel was perfect for you and that you had a comfortable and relaxed stay. We can't wait to welcome you back in the future. When planning your next trip please do...

Shanghai, China
Reviewed 14 March 2017 via mobile

Location good if you need to spend a night closed to Heathrow airport. Rooms are small and pretty poor. Carpet are old and stinky. Breakfast in the morning pretty basic and mostly a fast food experience.

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Helpful?
Thank Francesco P
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Francesco P, Thank you for your review. We are happy to see that our location was perfect for overnight visit that needed to be near the airport. We appreciate your feedback regarding our rooms and breakfast. If you would like to discuss your experience further please do not hesitate to email us at guestrelations@stgiles.com as we'd love to be...

Yorkshire
Reviewed 13 March 2017

This hotel is ideally placed if you are going to Twickenham for the rugby and is reasonably priced. The staff on reception and in the bar and restaurant areas are very helpful. We ate in the restaurant and the food was very good. Overall this is a basic hotel and the rooms are probably ready for a refurb, hopefully this...

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Helpful?
Thank angryessex
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear angryessex, Thank you for your review and for letting us know about your recent stay at St Giles Heathrow. We are very happy to see that our location was perfect for you. Thanks as well for your comments regarding our staff. We will be sure to share them with our team so they can keep up the great work...

Cambridge, United Kingdom
Reviewed 3 March 2017 via mobile

Fast checkin friendly staff got given a room on the 6th floor that had an ice machine outside of the lift if you need one in the UK and vending machines on some floors. The room was £72 a night but £8 for parking (did not know it was £8 until I got to the hotel) so £80 all in....

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Helpful?
Thank WesUK-USA
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear WesUK-USA, Thank you very much for your review and for letting us know about your stay with us at St Giles Heathrow. We are very happy to see that you had a nice stay and that you were able to have a comfortable rest. This is most important when traveling and we hope that your journeys went well. We...

Liverpool, United Kingdom
Reviewed 27 February 2017

The hotel is certainly dated, Hallways on my floor (8) had holes in the carpets a scruffy looking cream leather chair and a non working ice machine. Poor paintwork and scuffs through out ,a dirty bathroom and stains all over the bed covers and carpets in the room. Hotel food was awful , Burger and chips with stale bun that...

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Helpful?
Thank bananaman186337
Jamie P, Social Guest Relations at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Bananaman186337, Thank you for your review and for letting us know about your stay. We are very sorry to hear about your experience and that your stay was not satisfactory at St Giles Heathrow. We are dedicated to our guests and improvements so we will be taking your comments to heart and ensuring that we raise all of your...

Strathaven, United Kingdom
Reviewed 26 February 2017

I stayed in this hotel on a school trip to London and the Warner Bros. Harry Potter studios. The hotel Is not ideally located for these two attractions but is ideal for London Heathrow airport. On first impressions it seemed great with a nice reception, but it was a bit crowded with 40 of us and a large group of...

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Helpful?
Thank Gregg C
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Gregg C, Thank you for your review and for letting us know about your recent experience at St Giles Heathrow. Thank you as well for your kind words regarding our staff. It is great to see they were able to get you all checked in quickly given it being a bit crowded. We'll be sure to let our engineering...

Newcastle upon Tyne, United Kingdom
Reviewed 26 February 2017

It wasn't that clean but it served it's purpose quite well and the staff were very helpful when it came to requiring more pillows. Although, I would only stay here for a short period of time, for example, if you were traveling from the neighboring airport (Heathrow). However, I thoroughly enjoyed watching the planes take off. The cleanliness of the...

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Helpful?
Thank Neve T
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Neve T, Thank you for your review and for letting us know about your stay at St Giles Heathrow. We are glad to see our staff were friendly and helpful when you needed them. We are very sorry for the issues of cleanliness in the room that you stayed in. We would truly appreciate you emailing us at guestrelations@stgiles.com...

Birmingham, United Kingdom
Reviewed 22 February 2017

Arrived here, and the staff we're friendly and welcoming. A couple of issues with slow check-in due to till systems, It took about half hour. Rooms we're clean but basic however that is all we needed as we only stayed here for a night pre flight. Couldn't fault it for a budget hotel near the airport but far enough away...

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Helpful?
Thank Ian T
Jamie P, Social Guest Relations Executive at St Giles Heathrow - A St Giles Hotel, responded to this review

Dear Guest, Thank you for your review and for letting us know about your recent visit at St Giles London. It is great to see that our location worked perfectly for you during your brief stop over and that you were able to have a comfortable rest. We apologise for the delay that you experienced, however, we are happy to...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary hotel, good sized airy bedrooms, located across from Feltham railway station with easy and quick access to Twickenham, Richmond, Waterloo and Windsor. Shopping facilities within 3 minutes' walking distance as well as 14 screen cinema,large bowling complex and good selection of fast food outlets ... more   less 

Additional Information about St Giles Heathrow - A St Giles Hotel

Address: Hounslow Road, Feltham TW14 9AD, England
Region: United Kingdom > England > Greater London > Feltham
Price Range: $78 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St Giles Heathrow - A St Giles Hotel 3*
Number of rooms: 310
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Also Known As:
St Giles Heathrow Hotel
St Giles Heathrow Feltham
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Questions & Answers

Here's what travellers have asked, with answers from St Giles Heathrow - A St Giles Hotel staff and other travellers.
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Questions? Get answers from St Giles Heathrow - A St Giles Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms pretty average but south side quieter”
angryessex, 13 Mar 2017 | Read review
“Even numbered rooms have a great view of the city, but they face directly towards all the aeroplanes landing at heathrow airport.”
355greggc, 26 Feb 2017 | Read review
“Better view when higher up (London skyline)”
48nevet, 26 Feb 2017 | Read review
“higher you go better the views”
charlottewilde76, 6 Feb 2017 | Read review
“Do not stay unless you have to and get a cheap deal.”
stevecX9987OM, 28 Dec 2016 | Read review
5 of 5
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US$46* /night
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Booking.comUS$49
Expedia.comUS$46
TripAdvisorUS$46
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Prices are for 1 room, 2 adults
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