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Be Live Experience Playa La Arena

Certificate of Excellence
15/06/2017 16/06/2017
1 room 2 adults 0 children
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4,297 Reviews from our TripAdvisor Community

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Showing 2,583: English reviews
Eastbourne, United Kingdom
Reviewed 7 April 2015

We've been going to the playa arena for some 14 years and apart from when it was a spring hotel I have to say the improvements that are now in place are excellent . The food has certainly upgraded, the reception, bar waiters , restaurant staff is second to none. I just would like to have table linen and napkin...

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Helpful?
4Thank Barrie F
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, We would like to thank you for your detailed feedback regarding your stay in our Be Live Experience Playa la Arena. It is a great pleasure to read how much you have enjoyed our services and facilities. We believe that there does not exist any better publicity than the experience of our guests. We are very much looking...

Birmingham, United Kingdom
Reviewed 6 April 2015

wow how loverly a week we just had. The entertainment team are outstanding they work so hard and are so friendly. Please bring the table cloths back for the evening meal and more staff. We are all inclusive and have to wait for a drink because the staff are so busy they work so hard.

Review collected in partnership with Be Live Hotels
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Helpful?
3Thank Amanda T
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope...

Reviewed 4 April 2015

Best family hotel I've ever stayed at the entertainment team was amazing. The food was brilliant loads of choice. The hotel was so clean only down fall was the men had to wear pants in the restaurant at night and when it's warm it's not comfortable at all as my husband found out and it could do with some toilets...

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Helpful?
5Thank kroberts04
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, It is very nice to read that you felt well whilst being among us. We try our very best to offer a comfortable accommodation in the best location, your affirmation to have enjoyed, fills us with joy and is the best reward for our daily efforts . We hope to have the pleasure to welcome you again at...

Reviewed 3 April 2015

Lovely hotel, amazing black sand if you have never seen it, staff friendly food excellent, room was lovely with large balcony with own awning if too hot, sun on sea facing balcony all day . The two hour journey from airport with cosmos was terrible if you don't like coaches then taxi €55 each way , promised it would be...

Review collected in partnership with Be Live Hotels
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Helpful?
1Thank Smiffyskippy
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review as feedback of our guests is a very important to us. We hope to have the pleasure to welcome you again at our Be Live Experience Playa la Arena. Kindest Regards, Jennifer Sabatier Manager

Wrexham, United Kingdom
Reviewed 3 April 2015

we have spent a very enjoyable 10 days a this hotel and have no complaints at all .every member of staff we encountered were friendly. Efficient and courteous .the restaurant staff particularly efficient.the cleaners did a sterling job of keeping all areas to a high standard. I spoke one day to the assistant manager about her staff to be told...

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Helpful?
4Thank Jean T
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers. We believe that there does not exist any better publicity than the experience of our...

Knottingley, England, United Kingdom
Reviewed 2 April 2015

all looks good at front dont be fooled the rooms are very clean the matteress on the bed are so bad sleep on the floor would have been better. this was in many rooms not just ours spoke to many people all had same issues meals were cold the microwave was well used to warm your food not enough food...

Review collected in partnership with Be Live Hotels
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Helpful?
4Thank Nick B
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Client After carefully analyzing your review, we do not understand why you never reported any problems to our Front desk service or myself and therefore did not give us the opportunity to solve any problem you may have encountered. Note that our goal is to satisfy all our guests during their holiday, so we are sad not being able...

scotland
Reviewed 2 April 2015

Having stayed at this hotel for many years now each time I return I find the level of service and general ambience reduces on each visit. It really is no longer acceptable to have to stand in a queue at the bar for a drink and have it virtually thrown at you by a grumpy bar man who has not...

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Helpful?
2Thank retiredhotelier
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, Thank you very much for sharing your opinion in Tripadvisor, we strongly believe that listening to our guests is the clue to success. Please accept our most sincere apologies for not being able to fulfill your expectations. That you have not enjoyed your stay this time at our hotel and that we couldn´t meet your expectations is very...

Cheshunt, United Kingdom
Reviewed 2 April 2015

Plenty of sunbeds, clean, spacious rooms, card room with 8 tables, loads of sofas and comfy chairs around the hotel, delicious food - especially if you're veggie. Always a great selection of hot dishes, clearly marked. The staff really gave good service. Lovely walk to Los Gigantes along the coast - takes about 20 minutes. No negatives at all.

Review collected in partnership with Be Live Hotels
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Helpful?
4Thank Jennifer Irene C
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review as feedback of our guests is a very important to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope...

Cheshunt, United Kingdom
Reviewed 1 April 2015

This is an excellent hotel with friendly staff, excellent choice of well displayed food with the added choice for vegetarians. The hotel is spotlessly clean and we would definitely go there again. The entertainment was also very good and there were plenty of sun beds.

Review collected in partnership with Be Live Hotels
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Helpful?
2Thank suitcase75
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope...

Broxbourne
Reviewed 1 April 2015

I cannot fault this hotel. Everything was really great, my husband and I and our group of friends were all very impressed with the cleanliness, the food and the service. Keep up the good work Playa La Arena, we reckon you have been one of the best hotels we have been to !

Review collected in partnership with Be Live Hotels
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Helpful?
2Thank Janet F
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope...

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15/06/2017 16/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Be Live Experience Playa La Arena is a complete family resort in Puerto Santiago, Tenerife. The hotel, located by an exotic beach with black volcanic sand, offers all the facilities you need for a perfect holiday at the Costa de Santiago del Teide. At the Be Live Experience Playa La Arena you will be able to enjoy the quietness and the lovely atmosphere of Puerto Santiago: nature, gastronomy, sports, beach and sun all year round. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Playa La Arena

Address: Calle Lajial, 4, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $220 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Playa La Arena 4*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotel.de, Booking.com, Hotwire, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Be Live Experience Playa La Arena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Playa La Arena Hotel Puerto De Santiago
Spring Hotel Santiago Del Teide
Be Live Experience Playa La Arena Tenerife/Puerto De Santiago
Hotel Style:
#2 On the Beach Hotel in Puerto de Santiago
#3 Family Hotel in Puerto de Santiago
#3 Luxury Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Be Live Experience Playa La Arena staff and other travellers.
637 questions
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Basildon, United Kingdom
2 months ago
Worcester, United Kingdom

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Questions? Get answers from Be Live Experience Playa La Arena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor is very quiet,almost feels like no one else is there.The pool view is ok but i wouldn't choose to have it again.”
sashasmum1, 23 May 2017 | Read review
“Don't except a room from 135 to 101 road noise and demolition going on”
nairnangela, 22 May 2017 | Read review
“All rooms have sea/pool view”
HowesP, 16 May 2017 | Read review
“The hotel (4 *) is really great.”
jaroslavr551, 15 May 2017 | Read review
“the hotel offers other activities like jetski, special tours, you can buy tickets to the waterpark, amusement park, zoo; don't skip them!”
danielfI3445OS, 13 May 2017 | Read review
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Prices are for 1 room, 2 adults
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