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27/12/2017 28/12/2017
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    Barcelo Santiago

    La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
    011 34 944 58 02 26
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    27/12/2017 28/12/2017
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    Traveller (3046)
    Room & Suite (781)
    Pool & Beach (392)
    Overview
    • Excellent44%
    • Very good37%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “pool bar” (479 reviews)
    “superior room” (218 reviews)
    “half board” (265 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Private Balcony
    4.0 Star Hotel
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    Offers from Barcelo Santiago
    Special Offer: Join my Barceló
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    Rooms
    27 Dec28 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (6,089)
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    11 - 15 of 3,880 reviews

    Reviewed 6 days ago

    Lovely hotel in a fabulous location, the views towards the Los Gigantes cliffs and La Gomera. The hotel was very clean however it needs a facelift, this had started on some rooms, the entrance and one of the pools during our visit. The food was...More

    Thank Rhisga5
    Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 5 days ago

    Dear Guest, Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy that our hotel and staff were able to meet all your...More

    Reviewed 1 week ago

    Very impressed - the staff were consistently friendly and helpful and the all inclusive covered a huge range of drinks and snacks with lovely touches like prosecco at breakfast that made you feel welcome to indulge. The rooms are fairly basic, I actually like the...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank neilsB2821RY
    Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 6 days ago

    Dear Guest, Thank you very much for your feedback. Taking a moment of your time to share your experience with other travelers is something we highly appreciate. We are very happy to know that you have enjoyed all our services and that you have received...More

    Reviewed 1 week ago

    Just a consistently lovely service. Really lovely staff who all seemed to make an effort to have us enjoy our stay. Clean rooms, sunshine and good books were just perfect for a relaxing week away. The food was particularly great.More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank G1221QSkeithb
    Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

    Dear Guest, Thank you very much for sharing online your experiences. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to the entire team. Again,...More

    Reviewed 1 week ago

    This is a nice friendly hotel that is always clean and tidy. The all-inclusive food is of a good quality and there are always live cooking stations being used. The pool area can be very slippery when wet so some care had to be taken...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank ianlV2667KH
    Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

    Dear Guest, We appreciate your kind review regarding your recent stay at our Barceló Santiago Hotel. We thank you for highlighting the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our...More

    Reviewed 1 week ago

    Lots of work going on very noisy, room grubby and on occasions smelt like a sewer. Safety rails on balcony rusted through stairs slippery seems like safety grips on edges removed, one french lady slipped down the stairs and hurt herself staffed just shrugged shoulders...More

    3  Thank billseaman241
    Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

    Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our hotel and we apologize if you experienced any inconsistency in our service. Allow us to clarify that all tour operators and partners were...More

    Allegro Isora
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    Royal Sun Resort
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    TUI SENSIMAR Los Gigantes
    2,465 reviews
    #1 of 1 hotels in Acantilado de los Gigantes
    0.6 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Room Service
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto de Santiago
    • #1 Green Hotel in Puerto de Santiago
    • #4 Family Hotel in Puerto de Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 406
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, Expedia, Hotwire, Hotels.com, TripOnline SA, Orbitz, Cheap Tickets, Travelocity, Cancelon and HotelQuickly so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de Santiago
    • Also Known As
    • Barcelo Santiago Hotel Puerto De Santiago ,
    • Barcelo Hotel Santiago ,
    • Barcelo Puerto De Santiago ,
    • Barcelo Santiago Tenerife/Puerto De Santiago
    Add Photo Photos
    Traveller (3046)
    Room & Suite (781)
    Pool & Beach (392)
    Dining (163)
    Hotel & Grounds (1864)
    Bathroom (49)
    Family and Play Areas (15)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 389 hotels in Tenerife
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    Be Live Family Costa los Gigantes
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    Royal Sun Resort
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    Ask a question
    Questions & Answers
    Cheryl524
    12 December 2017|
    AnswerShow all 2 answers
    Response from 234PeterJF | Reviewed this property |
    Was nearly complete when I left, there was not any disturbance in any case.
    0
    Votes
    Sandie L
    4 December 2017|
    AnswerShow all 2 answers
    Response from santiagorrpp | Property representative |
    Dear Sandine, We appreciate your interest on our balinese beds. We would like to kindly inform you that these beds with the basic reservation are up to a fee of 15€/day/person. In case you would like to book one please... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a seaview overlooking La Gomera, so that you can see the lovely sunset from your room."
    Read review
    "Best views from sea view rooms"
    Read review
    "Complain straight away if something is not right"
    Read review
    "rooms 330up 430up 530up have best sea /sunset aspect"
    Read review
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