We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (3299)
Room & Suite (929)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(495 reviews)
“half board”(280 reviews)
“superior room”(227 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (6,549)
There are newer reviews for Barcelo Santiago
See the most recent reviews
Filter reviews
4,189 results
Traveller rating
1,752
1,558
589
200
90
Traveller type
Time of year
LanguageEnglish
More languages
1,752
1,558
589
200
90
Show reviews that mention
All reviewspool barhalf boardsuperior roomla gomerasea viewair confantastic viewsreception stafflos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayanimation teamthomson repplenty of choicemost nights
FilterEnglish
Updating list...
11 - 15 of 4,189 reviews
Reviewed 3 days ago

The hotel location and views are amazing, room was clean and comfortable had a balcony overlooking the pool and ocean. A lot of construction happening on site. Food was meh, had all inclusive package but was limited to certain items or we had to pay...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank LCF6218
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 2 days ago

Dear Guest, Greetings from Barcelo Santiago! Thank you for your feedback about recent stay with us. We really appreciate the time you took out of your day to inform us about your experience. We were very saddened to read your disappointment with the dining experience,...More

Reviewed 4 days ago

Very noisy at night staff not always helpful and unwilling to help pool bar staff quite rude.and would ignore you .Entertainment was poor and when water was bad there was nothing to do .don't think we will go back which is a sham as we...More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank billfarrell1
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 2 days ago

Dear Guest, Thank you for your feedback about your recent experience with us, we are sadden to read that you were not completely satisfied with your stay with us. For which we would like to take the chance to apologize for. Since at Barcelo Santiago...More

Reviewed 4 days ago

My husband and I stayed at Barcelo Santiago last week. The hotel is great. It’s under refurbishment at the moment, we never heard any of the building works during our stay. Was super quiet and not over crowded. Staff are really friendly and helpful. It...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank ZNChandler
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 3 days ago

Dear Guest, Greetings from Barcelo Santiago! We are glad to hear you all had such a good time during your recent stay with us, especially that your husband enjoyed his birthday with us. Thank you for your lovely comment regarding the service you received from...More

Reviewed 5 days ago

Fabulous hotel, spectacular sea views, good food, friendly and efficient staff. Good position between Los Gigantes and Playa Del Arena giving plenty of options for getting out and about. Range of shops, bars and restaurants outside of the hotel, easy access by bus to other...More

Thank Lyndarren2
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 4 days ago

Dear Guest, Thank you for your lovely comment on tripadvisor, it is a pleasure to read that you have enjoyed your stay among us. We would like to thank you for your very kind comment about our staff, as they work very hard every day...More

Reviewed 5 days ago via mobile

Just me and my daughter and we loved everything about this place. Upgraded as soon as we checked in, to a Superior Suite with hot tub and greeted with a glass of wine. Hotel is beautiful...rooms are spacious and very clean and comfortable with breathtaking...More

Thank Debs6156
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 3 days ago

Dear Guest, Thank you for your very kind comment about your recent experience with us, we are really pleased to read that you and your daughter have fully enjoyed your stay with us. We are thrilled to read that you felt welcome and supported from...More

View more reviews
Most Booked Properties in Tenerife
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$122 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3299)
Room & Suite (929)
Pool & Beach (423)
Dining (176)
Amenities (37)
Family and Play Areas (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
natcole2015
13 June 2018|
AnswerShow all 3 answers
Response from jackie p | Reviewed this property |
The entertainment ok they have different every night but best place I found to go especially on Sunday Tuesday Thursday is Route 66 from 9.15 there are two singers on we had two fabulous nights in here and drinks are English... More
2
Votes
Simran B
12 June 2018|
AnswerShow all 3 answers
Response from CarolineDiane | Reviewed this property |
Plenty of bath towels, clean when you want them. Pool towel pay a deposit and collect at the spa reception
0
Votes
adamob544
12 June 2018|
AnswerShow all 2 answers
Response from disp12 | Reviewed this property |
The pool bar is open all day.We went to a nearby cafe for burger and chips.
1
Vote
Room Tips
"Our room (561) was near to the theatre and we experienced some noise from the entertainment."
Read review
"Sea view, level 3 - fantastic views!"
Read review
"avoid the ground floor rooms which lack privacy"
Read review
"Would definitely recommend a sea view room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing