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Traveller (3235)
Room & Suite (920)
Pool & Beach (416)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(491 reviews)
“half board”(276 reviews)
“superior room”(227 reviews)
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
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Offers from Barcelo Santiago
Special Offer: Join my Barceló
Offers from Barcelo Santiago
Special Offer: Join my Barceló
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Reviews (6,428)
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4,110 results
Traveller rating
1,710
1,531
583
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1,710
1,531
583
197
89
Show reviews that mention
All reviewspool barhalf boardsuperior roomsea viewla gomeraair confantastic viewslos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayreception staffanimation teamthomson repplenty of choicelunch and dinner
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1,171 - 1,175 of 4,110 reviews
Reviewed 19 December 2016

The pool area and facilities were excellent The bedrooms needed refurbishment The food was very poor and the quality of the produce not good The staff were very friendly and efficient We finished up eating salads most of the weekMore

Review collected in partnership with Barcelo Hotels & Resorts
Thank gill f
Response from santiagorrpp, Director de Recepción at Barcelo SantiagoResponded 20 December 2016

Dear Gill, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We were very saddened to read your disappointment with...More

Reviewed 19 December 2016

Really nice hotel with good facilities. We stayed B&B and the breakfast was amazing. Recommend a walk to Los Gigantes (5-10 mins) and take the boat trip for whale/dolphin watching! The local buses are reliable and clean so recommend trips out on those rather than...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank YellowRudbeckia
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 20 December 2016

Dear guest, Greetings from Barceló Santiago. We would like to thank you for your review. It is through the valuable observations of our clients that we are able to achieve our main goal, which is being able to create unforgettable memories. Last but not least,...More

Reviewed 17 December 2016

For us this hotel has everything we want which is why we have been six times now. It's in a beautiful position with stunning views with the balconies of some rooms being right on the waters edge. The hotel has a relaxed atmosphere and the...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank begonia233
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 20 December 2016

Dear guest, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all...More

Reviewed 16 December 2016

The Barcelo Santiago always delivers and yet again we had a fabulous stay. Perfect weather, great food, incredibly patient staff and views across to La Gomera to die for plus the odd glimpse of La Palma. We have been 3 times now and love it!More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank kirstiec877
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 17 December 2016

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to mach your holidays expectations. We appreciate your kind words for our...More

Reviewed 15 December 2016

We were blessed with excellent sunny weather, and this hotel shines more brightly nowadays. The rooms are always very clean and tidy but let down a little by rather dated room fixtures and decor. The amenities are excellent and varied especially the shows which are...More

Review collected in partnership with Barcelo Hotels & Resorts
2  Thank Franko99
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 20 December 2016

Dear guest, We would like to thank you for taking time for share your feedback of your last stay at Barceló Santiago and of course for your amazing punctuation! First of all I would like to inform you that during the winter time we have...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$115 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3235)
Room & Suite (920)
Pool & Beach (416)
Dining (176)
Amenities (37)
Family and Play Areas (19)
Business Centre & Event Rooms (1)
Questions & Answers
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lesleymermaid
24 April 2018|
AnswerShow all 2 answers
Response from DEOBO | Reviewed this property |
I don t know the exact answer. But I would guess you will get an iron on request as well as a board.
0
Votes
Google Translation
Albert H
21 April 2018|
AnswerShow all 2 answers
Response from 366craig | Reviewed this property |
If you contact the hotel I am sure they will help you we found them very helpful and we always received a prompt reply hope this helps you
0
Votes
JFlah94
19 April 2018|
AnswerShow all 4 answers
Response from GEM B | Property representative |
Dear Guest, Thank you for choosing Barcelo Santiago for your holiday. To upgrade to all inclusive will be 21€ per person per day. This can be arrange upon arrival when doing the check in. Please do not hesitate to... More
0
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Google Translation
Room Tips
"Room 822 has amazing views."
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"Sea view is definitely worth it, and try and get a higher floor if possible."
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"729/730 front facing, lovely views of Los Gigantes, Teide and the sea at the side. Can be noisy from the bars..."
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"Room below pool level but above ground level(3 floors to choose from) Se view anyway."
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