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Barcelo Santiago

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4,452 Reviews from our TripAdvisor Community

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Showing 2,901: English reviews
Puerto De Santiago
1 review
Reviewed 22 June 2015

Returned last week had a good stay a couple of little niggles which were resolved. Hotel has lovely views from most rooms we were in a standard room which overlooked the sea and beach. I have to give the hotel top marks for their menu for coeliacs I emailed to say I had coeliac disease, when we checked in they... More 

Review collected in partnership with Barceló Hotels & Resorts

Helpful?
Thank 507christopherp
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client; Thank you for your preference by selecting our hotel for the enjoyment of your vacations. We really appreciate your comments and we are pleased to know that you had such an amazing vacation time and have completely enjoyed all of our gluten free menu. Thanks again for your nice words about Barceló Santiago staff. We will be honored... More 

Fleet, United Kingdom
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 June 2015

This was my third stay here, it was our Honeymoon, which we did not tell them at the hotel. It was also my birthday while we were there, which also we did not tell the hotel but hey must look at the passports and saw it was my birthday and they brought a bottle of fizz and a cake over... More 

Helpful?
Thank Royaj1964
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client; Thank you so much for your nice words about our hotel and staff. It is very kind of you to share your experience and recommend our hotel at Tripadvisor.com. We are delighted to know we reached your expectations and you had an unforgettable stay in Tenerife, as this is our main objective. Best Regards, Marta Chincho Gonzalez Guest... More 

Puerto De Santiago
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2015

If you want a holiday in the sun,in a good hotel,with a good selection of food,clean accommodation, and lovely views you should like this ,its a quiet area with not a lot of evening entertainment ,but we had a great time

Review collected in partnership with Barceló Hotels & Resorts

Helpful?
1 Thank C1988GPneilm
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client; Thank you for sharing your opinion with all Tripadvisor's community. We are pleased you had fantastic days at the hotel. Thank you for giving us such a good feedback related to the food, the room and the views. We would love to welcome you again at Barcelo Santiago soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2015

Great friendly efficient staff, good food choices & stunning views. If you like to walk around in the evening there are some steep hills but plenty of local bars and restaurants within a couple of minutes level walk. Definitely one we will return to!

Review collected in partnership with Barceló Hotels & Resorts

Helpful?
1 Thank Wayne and Tina T
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client; Thank you for having taken some of your valuable time to send us your comments. It is great to hear that you had an enjoyable stay with us and that you were impressed with hotel facilities and services. We are constantly working on providing our best for our guests and we are glad to see that our attempts... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2015 via mobile

My husband and I have just returned from a relaxing 11 night break at barcelo Santiago. We were a little worried before arriving about all the negative reviews but needn't have been! Check in was quick and easy although we hired a car so didn't have to compete with a coach full of people. We were allocated room 339 which... More 

Helpful?
1 Thank Kayleigh M
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you very much for your last feedback, taking a moment of your time to share your experience with other travelers is something we highly appreciate. it allows us to continually improve the experience we create for our guests We have therefore taken good note of your constructive critics and will make sure to share them with our... More 

Southampton, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 June 2015

1 week all inclusive with our teenage children (15+17). The pool area was clean and well laid out, with many different decking areas and plenty of beds. The staff were friendly and helpful, and the rooms were good. The corner suites offer exceptional value, very large with a double aspect balcony/terrace. The views were stunning, and well worth exploring the... More 

Helpful?
1 Thank Yiddo13
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for your preference by selecting our hotel for the enjoyment of your vacations. We really appreciate your comments and we are pleased to know that you had such an amazing vacation time and have completely enjoyed all of our services and facilities We will be honored to host you again. Kind regards, Marta Chincho Gonzalez Guest... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 June 2015

The best evening in my Life. All was amazing, nice set up and atmosphere to propose to my fiancée. The Hotel is located on a cliff with the view of Los Gigantes, for me the best area of Tenerife. The food was amazing and the Staff were very professional and friendly. I will recommend the Hotel for couples and families... More 

Helpful?
5 Thank menelik5
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and of course I am very happy to know that all Barceló Santiago team helped you to have the best evening in your life. Guest satisfaction is our main goal. I look forward to seeing you again in the near... More 

Slough, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 June 2015

We stayed at the Barcelo Santiago in february this year and will be going back next week because we loved it so much. A colleague had recommended the hotel as she had just been there in January and was so enamoured by it she is also going back (She never goes to the same place twice - so it sounded... More 

Helpful?
7 Thank radvix
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for sharing your experience with us, it is a pleasure to read such a fantastic review. Your feedback will be gratefully received by the whole team. Guest comments are extremely important to us, we use these to develop our service and ensure every guest leaves with a memorable experience. We are happy that you enjoyed with... More 

Dorset, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2015

This was mine and my boyfriends first holiday together. After reading mixed reviews I was slightly worried on what to expect. We stayed in room 906 which is the top floor. The views really make this hotel and without them it wouldnt be as great as it is. One of the first things we noticed was the bathroom light hanging... More 

Helpful?
1 Thank E D
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that all Barceló Santiago team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Marta Chincho Gonzalez Guest Experience Manager. More 

Nottingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 June 2015

My wife & I stayed for a week in early June. The Superior Sea View room was clean and comfortable if a little cramped compared to what we were expecting with a modern shower room rather than bath and a smallish balcony. Not sure how much better the facilities were compared to the ordinary Sea View Room. The fridge did... More 

Helpful?
Thank JandM1_13
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for your feedback and for taking the time to share your opinion. We are pleased to know you had a great stay, on the other hand; We apologize if our food was not to your liking, we try to improve everyday, but it is very difficult when you have guest of different nationality. I hope to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $108 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Barcelo and Priceline so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
283 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor”
 of 5 bubbles 307Lindy66, 3 Dec 2016 | Read review
“Best veiws are floors 2 to 5 but all rooms are great.”
 of 5 bubbles 390philiph, 23 Nov 2016 | Read review
“go for sea view and if possible upgrade to superior room”
 of 5 bubbles puffin6969, 16 Nov 2016 | Read review
“Request a sew view room on a higher floor”
 of 5 bubbles BrianR112, 16 Nov 2016 | Read review
“Any rooms higher than floor two.”
 of 5 bubbles ninny01, 13 Nov 2016 | Read review
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