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The Queens Head

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Traveller (57)
Room & Suite (38)
Dining (11)
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Overview
  • Excellent41%
  • Very good38%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“pie”(8 reviews)
“nice atmosphere”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)
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Traveller rating
140
136
49
18
11
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Time of year
LanguageEnglish
140
136
49
18
11
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All reviewspiea living social dealnice atmospherean overnight staychristmas giftevening mealtop floorshort breakstayed one nightsalmonroom was spotlessfriendly pubfish and chipsate heresense of humouron arrivaldining room
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91 - 95 of 354 reviews
Reviewed 14 June 2016

Carpets were dirty and threadbare and bar area badly needs updating. Room wasn't too bad and bed was clean, but didn't change towels or Hoover carpet. Breakfast was a disgrace, food burnt and sausage raw inside. Worst place we have ever stayed. Would never go...More

2  Thank patricia m
Response from missytiger, Owner at The Queens HeadResponded 19 June 2016

I have contacted this lady regarding her review as I cannot find her booking. I dont understand the comment about the carpets, we have no dirty threadbare carpets, we change towels when asked as per our room folder information. Two reviews on the same day...More

Reviewed 9 June 2016

Stayed for 3 nights here in May. Friendly busy hotel well used by locals and visitors. Room was a bit tired and shabby but clean and quiet. Food in restaurant was a good standard and excellent value. Bar was always busy with live music on...More

Thank Spittaldweller1
Response from missytiger, Owner at The Queens HeadResponded 11 June 2016

Thank you very much for leaving your review, we are very lucky to live in such a lovely place with great independent shops. We are in the process of decorating rooms (never ending to be honest) Hope you will visit us again. Teresa

Reviewed 8 June 2016 via mobile

We stayed for two nights at the end of a tour of Northumberland. The hotel is in desperate need of a facelift. On the way to our room, there was an area where the wallpaper had been removed and plaster lay on the carpet. During...More

Thank Jon2512
Response from missytiger, Owner at The Queens HeadResponded 10 June 2016

Hello Jon, Firstly I must point out we are not a 4 star hotel, we are not a hotel, we are a Pub with rooms and classified 4* Inn with Quality in Tourism. We have had a problem with an overflow from a boiler outside...More

Reviewed 1 June 2016

Called in for a meal which was ok after sending it back as it came wrong first time, had paid for two rounds of drinks and had two rounds of drinks on works bill but was charged for more, told I was lying and made...More

Thank Julie O
Response from missytiger, Owner at The Queens HeadResponded 10 June 2016

Hello Julie, I am sorry you feel you were dealt with in a rude manner, there was a misunderstanding between the staff and the drinks were added to your bill in error. I think the problem was that the lady you dealt with does not...More

Reviewed 1 June 2016

This was a one night stay from Whatison and was great value ......the staff were friendly and attentive while the food was good honest pub food. Yes the bedroom were a bit tired but it was very clean as was the rest of the building....More

Thank LMPerth
Response from missytiger, Owner at The Queens HeadResponded 19 June 2016

Thank you for leaving us a review, so pleased you enjoyed your stay with us. I am getting around to painting the bedrooms as we have been very busy and its not easy to get in and finish in a day, I need that lot...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$93 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (38)
Dining (11)
Questions & Answers
Ask a question
jassyjulie
22 May 2017|
Answer
Response from Teresa W | Property representative |
Hello check in from 2pm Teresa
0
Votes
Paul D
9 December 2016|
AnswerShow all 2 answers
Response from missytiger | Property representative |
Sorry we dont allow dogs to stay.
1
Vote
Room Tips
"Rothbury is slovenly place to visit has craigside 5 mins from this hotel x"
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"Ask for a lower floor room if you have trouble with stairs"
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"rooms not used"
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"Room 15 was lovely"
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