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Sugar Bay Club

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Sugar Bay Club
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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Tjæreborg
Reviewed 1 week ago via mobile

This hotel has a good location close to restaurants and not far from the airport and Basseterre. The hotel is not new and it shows but it is clean, the rooms are comfy and with balcony and there are 2 nice pools and access to a small beach. The lady at the reception, Chelsea, was very helpful. Thank you for...

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Helpful?
Thank Kim J
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you very much for your review Kim J. It was my pleasure assisting you during your stay. I do apologize that you did not get the same service across the board. Please feel free to email me at generalmanager@sugarbayclub.com with the details of your experience with the staff member if you have a chance. We hope that you enjoyed...

Reviewed 3 weeks ago via mobile

Great place, wonderfully maintained rooms and gardens. The staff was there to greet you at every turn and asking how your vacation was going. The near by eateries and grocery store makes it so easy for you to either collect items for your special diet and stay in or go out and have a casual meal. You them then have...

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Helpful?
1Thank Mill H
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Mill H, Thank you for taking the time to tell us and everyone about your stay. We are so delighted to hear that you had a wonderful birthday trip and was able to relax and enjoy our island and property. We do hope to welcome you back in the near future. Happy Belated Birthday! Warm Regards, Chelsea

Mexico City, Mexico
Reviewed 4 weeks ago

I stayed here for 4 nights whilst on a business trip to St Kitts. The hotel and rooms were clean however the rooms are in need of modernisation but for the price paid i have no complaints. The hotel has a supermarket on site as well as several shops and restaurants very close by. There are 2 pools, the larger...

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Helpful?
1Thank Nick T
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Hi Nick T, We opened our doors in 1983. Can you believe that? It's been a wonderful journey to where we are now and we have completed upgrades on 24 of our rooms in January of 2016. We will continue to upgrade all our rooms in the near future to ensure that all our guests have the most comfortable stay...

White Plains, New York
Reviewed 4 January 2017

Spent one night at the hotel. The room was clean and spacious. The room had views of the garden/pool area and it was equipped with refrigerator, stove, and coffee machine. Golf course and several restaurants are within walking distance. This was a great place to relax during my layover.

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Helpful?
Thank djhenryhall
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you Djhenryhall for your feedback. We are happy to hear that you enjoyed a night of relaxation during your recent layover. Hopefully we can welcome you back soon for a longer stay with us. Happy New Year from the Sugar Bay Club team.

Charlottetown, Canada
Reviewed 5 December 2016

We stayed at Sugar Bay eight nights during our stay in St. Kitts and Nevis. We're budget-conscious travelers. The price was right and we got very good value for our money. Sugar Bay is located right in the center of the action at Frigate Bay, St. Kitts' premier vacation area. Everything is right here within easy walking distance. The property...

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Helpful?
Thank Jean-Paul A
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you very much Mr. Jean-Paul for taking the time to review your stay at our property. We are delighted to hear that your stay with us was to your satisfaction. We are located in the heart of Frigate Bay and as you stated, there is lots to do nearby. We were actually the first hotel to open in Frigate...

Reviewed 22 July 2016

I had such a pleasant stay here. The rooms did need a bit of updating, mainly the bathrooms, but they were spacious and spotless. Comfy beads, flat screen tv, good aircon, toiletries provided. Lovely swimming pools which you get pretty much to yourself during the day. Two pools and kids pools.lovely gardens and you just walk out the back to...

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Helpful?
2Thank Divejb
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Divejb, We would like to thank you for taking the time to write about your stay with us! We can never have enough feedback and we truely value our guests opinions. We are thrilled to hear that you enjoyed your stay at our property and that you were able to enjoy all the amenities that we offer. Having five restaurants...

England, United Kingdom
Reviewed 3 July 2016 via mobile

Greeted with a warm welcome from Ophelia, who showed us to our room and explained about amenities and the water not being available at night. Nice pool area and seating leading out on to the beach, though this beach is no where near as nice as Frigate bay. 2 double beds with fridge and kitchenette area and bath/shower room. Overall...

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Helpful?
Thank luv2holidayinthesun
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you very much luv2holidayinthesun for your kind remarks. I will be sure to forward this message to Ophelia. We are constantly working on updating our property and ensuring that we offer our guests a comfortable and enjoyable stay. We thank you for staying with us and we do hope to welcome you again to our hotel in the near...

Caribbean
Reviewed 26 April 2016

Dirty! Not just untidy or outdated; but filthy. From the dish water behind the restaurant where we had to park to the stained and crum filled furniture inside the room. Untrained staff who simple ignored our complaint of lights not working. It feels unsafe and unprotected. It is badly kept and appears to have been this way for quite some...

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5Thank caribbeantraveller1
British Columbia, Canada
Reviewed 11 April 2016

The staff at the front desk are somewhat lackadaisical so when I phoned after 10:00 p.m. to ask why we didn't have any water, they just said they were surprised we were not told at check in. Apparently there are water restrictions in place. You get the feel that this was once a well kept hotel, but it seems to...

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Helpful?
Thank Codiak!
Los Angeles, California
Reviewed 31 March 2016

This hotel is not a luxury property but it gets the job done. We stayed in one of their newer Ocean View Rooms as we were travelling with a team of professional athletes and our stay was absolutely fine. The ocean was literally at our doorstep and the sound of waves crashing from the Atlantic morning, noon and night was...

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Helpful?
Thank Coccosavannah

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sugar Bay Club Hotel is located in the lively Frigate Bay area of St. Kitts and our property is set amidst five acres of beautifully landscaped gardens on the Atlantic Ocean. We offer four restaurants on property, a duty free liquor store, a souvenir shop, an Express Mart and two fresh water swimming pools. Our St. Kitts Hotel is perfect for a relaxing tropical vacation. The Sugar Bay Club Hotel has eighty-nine rooms and suites. We offer amenities such as complimentary wireless internet access, air conditioning, cable TV, telephone, hairdryers, refrigerators, microwaves, tea/coffee making facilities, kitchenettes and private patio or balcony. Choose your view of the Atlantic Ocean, our vibrant garden or one of our two swimming pools. ... more   less 

Additional Information about Sugar Bay Club

Address: Zenway Blvd | Frigate Bay Beach, Frigate Bay, St. Kitts
Region: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Price Range: $125 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sugar Bay Club 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Sugar Bay Club Hotel Frigate Bay
Sugar Bay Club St. Kitts/Frigate Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Bay Club staff and other travellers.
3 questions
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Questions? Get answers from Sugar Bay Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room close to the beach”
 of 5 bubbles 910jeanpaula, 5 Dec 2016 | Read review
“Oceanfront rooms have an incredible, uninterrupted view of the Atlantic ocean right by your doorstep!”
 of 5 bubbles Coccosavannah, 30 Mar 2016 | Read review
“We had a Garden Room Nice for Couple..”
 of 5 bubbles johncF9634BF, 5 Feb 2016 | Read review
“I stayed in the room literally right next to Reception. Quiet all night.”
 of 5 bubbles Duracell1974, 12 Sep 2015 | Read review
“If you want a good room, go to a different property.”
 of 5 bubbles Q5377HZpaulm, 16 Jul 2015 | Read review
5 of 5