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Ocean 101 Cloud 9 Surf Resort

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Ocean 101 Cloud 9 Surf Resort
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119 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Lapu Lapu, Philippines
Reviewed 1 week ago

I've stayed here twice in past year, but probably wont return. Has become popular with Russian smokers, and lots of other smokers too. Absence of smoking restricted areas makes this unpleasant. Garden rooms are perhaps too basic and unserviced during your stay. No towel change, septic smells can pervade, but generally quiet aircon and fan. Food adequate but can be...

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Helpful?
Thank Marcos P
Whistler, Canada
Reviewed 3 weeks ago

This is a really nice hotel. Well taken care of, fabulous waterfront location and we were really enjoying our two night stay until we came back from a long but great day of surfing and found that our room hadn't been made up and no fresh linen was available for after a nice warm shower to flush the sand from...

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Helpful?
Thank 195torey
ocean101cloud9, Owner at Ocean 101 Cloud 9 Surf Resort, responded to this review

Please accept our sincerest apologies for this housekeeping problem.We have have now implemented a new schedule and policy reguarding this issue and the continued problem.Also hopefully attitude problem has been quickly rectified or the staff members will be immediately dismissed.

Canberra, Australia
Reviewed 24 November 2016 via mobile

We stayed in one of the more modern rooms, no tv but awesome balcony with a view. You have to ask them to clean your room and leave the key with them. Customer service is poor. We had 2 black outs while we were here, one lasted all day around 13hrs, no power or water, the hotel didn't bother to...

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Helpful?
Thank Lee M
ocean101cloud9, Owner at Ocean 101 Cloud 9 Surf Resort, responded to this review

Please accept our apologies for the lacking customer service .As I was absent at the time of your stay I can't verify the exact circumstances but my manager assures me there was multiple signs in the reception area apologizing and explaining of the lack of standby generator due to non availability of parts for our generator.And with the cell phone...

Pasay, Philippines
Reviewed 2 November 2016

I really liked my accommodation here.....It was in the old building above the restaurant. My initial pick was the surfer's room....but when I saw the room in the old building....and learning about the price (good value for money).....I opted for it. Overall it was nice...my room is very simple but I liked it.....internet is fast.. and it is 5-minutes or...

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Thank paolodecastr0
Reviewed 31 October 2016 via mobile

This is a restaurant review as we didn't stay there... We really enjoyed lunch in Ocean 101! The place was beautiful, with a lush garden facing the sea brat cloud 9. As we ate, we could feel the wind blowing in our cheeks and it was amazing! Servers were pleasant and servings were generous. Ordered the pork chops, fish fillet...

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Thank Katz Z
San Jose, California
Reviewed 28 October 2016 via mobile

Highly recommend this resort having been to Siargao many times. Well run by owner Mike and his staff; an exceptional experience for my GF including romantic dinner for our anniversary. Honeymoon suite is cozy with ocean view patio; also dedicated restaurant & bar for suites. Peacefully located walking distance to Cloud 9 side of General Luna. Facilities are well manicured,...

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Thank FoodieJG
Reviewed 30 September 2016 via mobile

Stayed at 101 for about a week. Great location, right next to cloud 9. Helpful and friendly staff. My room had a balcony and a great view of the ocean. Food was fresh and the drinks were cold, great place to visit.

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Thank Trav S
Gilford, New Hampshire
Reviewed 15 September 2016

Ocean 101 is in a great location, with an amazing set up overlooking the sea to the north, and views of Rock Island and Stimpy's. You can check the surf at Cloud 9 from the grand, bi-level ocean deck/seating area - where you have a view of Jacking Horse and Quiksilver. From there, it is a short walk (about 10...

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1Thank BenPBsurf
Manila, Philippines
Reviewed 25 August 2016

As we have decided to extend our stay in Siargao, we have moved to Ocean 101 as there's no more available rooms in our previous resort. Ocean 101 will greet you with a stunning view of the ocean. That, I think, is their best feature. The hotel room that was provided to us (Sunset) was very spacious. It even had...

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1Thank Ayee B
ocean101cloud9, Owner at Ocean 101 Cloud 9 Surf Resort, responded to this review

Thank you for your honest and complimentary review Ayee.The issue you have mentioned with the airconditioning not working well enough in that room came to a surprise to us as it was a good quality Samsung split system that was less than 2 years old but has now been rectified and the Sunset room can be set to be almost...

Reviewed 16 August 2016 via mobile

The best place to stay in Siargao. Just along the beach. Nice view while chillin or during laid back afternoon Make sure to have a reservation a month prior. The food is nice. Friendly people. They are currently constructing new rooms or building.

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Helpful?
Thank Rich R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
OCEAN101CLOUD9 RESORT is an established resort built progressively since 2001 with quality, clean and secure accommodation and a renowned restaurant. It is located 200 metres from cloud 9 wave in the cloud 9 bay with unsurpassed boat access to 6 other quality waves. ... more   less 

Additional Information about Ocean 101 Cloud 9 Surf Resort

Address: Cloud 9, Gen Luna, Mindanao, Philippines
Region: Philippines > Mindanao > Surigao del Norte Province > Siargao Island
Price Range: $43 - $139 (Based on Average Rates for a Standard Room)
Number of rooms: 24
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Also Known As:
Ocean 101 Cloud 9 Surf Hotel Siargao Island
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Questions & Answers

Here's what travellers have asked, with answers from Ocean 101 Cloud 9 Surf Resort staff and other travellers.
2 questions
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Marikina, Philippines
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front second floor for privacy”
 of 5 bubbles 663marcosp, 7 Jan 2017 | Read review
“Rooms with sea view are the best, yet not worth the expensive price.”
 of 5 bubbles Jidoun, 17 Jan 2016 | Read review
“There is Wifi but only in Restaurant / Lobby”
 of 5 bubbles apollo1down, 21 Dec 2015 | Read review
“The villas are more up to date and has great view of the ocean.”
 of 5 bubbles JaniE395, 8 Dec 2015 | Read review
“Stay in a villa if you're after a more private luxury feel.”
 of 5 bubbles shabby414, 17 Oct 2015 | Read review
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