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The Sarann

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Traveller (803)
Room & Suite (406)
Pool & Beach (95)
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Overview
  • Excellent40%
  • Very good37%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“jacuzzi villa”(35 reviews)
“wild ginger”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (541)
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126
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154
126
41
31
16
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All reviewsjacuzzi villachaweng noi beachwild gingerinfinity poolliving roomexpensive roomroad sideother hotelsboutique hotelour honeymoondeluxe roomssea viewbig bathroomrent a scooterwelcome drinkrelaxing staybuffet breakfast
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1 - 5 of 368 reviews
Reviewed 1 week ago via mobile

The jacuzzi in our villa had dirt and grime in it from past uses without being cleaned. The bathtub in the room had a broken drain. The shower was broken too. There were finishing nails sticking out of the floorboards that I caught on my...More

Thank ZekeTheCrow
Reviewed 1 week ago via mobile

This resort sounds phenomenal in the descriptions when booking, but disappoints when you finally arrive. It’s located right on the ocean, but it doesn’t actually say anything about the beach. That’s because it’s not on the beach. Its located right next to a rocky section...More

Thank Katelyn D
Response from TheSarann, ผู้จัดการฝ่ายส่วนหน้าสำนักงาน at The SarannResponded 1 week ago

Dear Katelyn D, Greetings from The Sarann! Thank you for taking time to share your experience with others. We are sorry that our property didn't meet your expectations in some areas. Your feedback is much appreciated and we will definitely to do our best to...More

Reviewed 2 weeks ago via mobile

Best introduction to Thailand! Fantastic hotel, fantastic location and fantastic service. Biw and Chai made me feel very welcome, teaching me basic Thai while I had breakfast, constantly smiling (all of the staff). Everyone who worked there was amazing and wanted you to have the...More

Thank htlafw
Response from TheSarann, ผู้จัดการฝ่ายส่วนหน้าสำนักงาน at The SarannResponded 1 week ago

Dear htlafw, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort, enjoyed our service and our facilities! It is encouraging to...More

Reviewed 10 June 2018 via mobile

Came into The Sarann, as I was staying in next resort but found very unsatisfactory so I came to The Sarann and found the staff were fantastic, food great and beautiful views. I would definitely recommend this place, infinitely pool ... pool villa’s ! Will...More

1  Thank Paul J
Response from TheSarann, ผู้จัดการฝ่ายส่วนหน้าสำนักงาน at The SarannResponded 4 weeks ago

Dear Paul J, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort, enjoyed our service and our facilities! It is encouraging...More

Reviewed 27 April 2018 via mobile

Horrible villa - when we saw the room had very bad smell with mold on the wall, jacuzzi bathtub is leaking with water, some dirts a bit of everywhere so basically the room isn't clean at all. However the staffs just didn't do anything for...More

1  Thank 416stanleyc
Response from TheSarann, ผู้จัดการฝ่ายส่วนหน้าสำนักงาน at The SarannResponded 11 May 2018

Dear 416stanleyc Greetings from The Sarann! Thank you for taking time to share your experience with others. We are sorry that our property didn't meet your expectations in some areas. Your feedback is much appreciated. We will definitely investigate about your comment and will do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$75 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Chaweng
#26 Luxury Hotel in Chaweng
#31 On the Beach Hotel in Chaweng
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$75 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Chaweng
#26 Luxury Hotel in Chaweng
#31 On the Beach Hotel in Chaweng
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (803)
Room & Suite (406)
Pool & Beach (95)
Dining (47)
Amenities (34)
Questions & Answers
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ohmulb
14 March 2018|
AnswerShow all 3 answers
Response from bwass1m | Reviewed this property |
I didn’t try to see but the bed a queen size and very comfortable
0
Votes
gorgeousgeorge_jack
17 January 2018|
AnswerShow all 2 answers
Response from Courteney F | Reviewed this property |
Yes, they face the ocean, but this resort doesn’t have a beachfront. However, I do feel there is privacy, I was very comfortable to be in my pool at all times of the day and rarely saw anyone walk past. There was a... More
0
Votes
marc_hoeft
15 August 2017|
Answer
Response from Jimma83 | Reviewed this property |
not heated unfortunately...
0
Votes
Room Tips
"Pool villa sea front looks amazing"