Sala Samui is the best as far as Thai hospitality is concerned. The personal touch, super efficient staff under the leadership of Erwin, amazing food, the best happy hours, excellent pool rooms with the best views of the beach and the super upkeep of the property- makes Sala Samui the top property to stay at when one visits Koh Samui. This was our second visit to Samui but this experience was something else. It’s also blessed to have one of the best locations in terms of walking distance from the night spots, a 15 mun drive to the airport and has the best massage places around the hotel. All in all , an A++ experience. Will definitely be back soon.
I cannot sing the praises of this resort highly enough. The staff and their level of service is impeccable, the rooms are gorgeous and clean, the food at the Tent restaurant is delicious (order the Young Banana Curry!!). The attention to detail is at a level I personally have never experienced. The only fault I can find with the place is that unfortunately there are LOADS of instagram influencers everywhere, which initially makes for hilarious viewing but then it just becomes annoying. But as for the actual resort itself, it really is heaven. Shout out to Ping, Mook, Dada and a very very special shout out to Oh, who really did go above and beyond. We can't wait to come back just to see Oh again!
The beach was low tide and a lot of rocks. I got stung by a see urchin, the staff said tourist should not go far in the water because of the Sea Urchins but no warning sign is even posted for the people to be aware. The service was horrible although the staff was kind. In the restaurant you had 5 different people bringing and taking stuff away from the same table, no communication between the staff. It took 30 minutes to get a coffee, no refill or checking of the tables. The staff tried their best but the problem is bad management of the staff and the whole property. The reception upon arrival looked dirty, after seeing it we were about to cancel our stay. Not a good first impression. The ground on the garden side, if it can be called a garden was filthy and not maintained at all. In the room all the sheets were stained. We wanted to try the hotel's food and saw that they were having a seafood dinner. We made a reservation (for some unknown reason considering that we were basically the only ones in the restaurant eating). The seafood dinner at the restaurant was overpriced and the food was horrible. It took 30 minutes for the server to come to our table although we made the reservation. We had to ask twice to get the food served. We had shrimps that were not deveined and the shrimp still had their feices inside, we had fries with that topped with mayo, ketchup, parsley and peanuts, yuck. And the fish was hushpuppies. There was a tiny piece of fish in a thick untasty batter deep fried. The dessert was left over mangoes with a crumbled "meringue" which in actuality was cheap whipped cream. The food and service were simply horrible, and the hotel simply felt dirty and poorly maintained. This is definitely not a 4 star by any standards. The look of the rooms are not enough to be a 4 star. A 4 start hotel is based on the quality of the amenities and service received - which in my opinion was equivalent to a 3 star hotel. This is a hotel that has potential if it was managed correctly. However, currently this was an extremely disappointing stay and the hotel is most definitely overrated.…
Good location, walking distance to shops n restaurants.. if u like to take picture and this is the resort to stay.. almost every angle has its own beauty, breakfast has plenty of choices too.. If I would stay here again ? Hmm… probably not ..as the services was cold especially the front desk staff are not helpful n rather cold…really cold.. but thanks to one of the helpful stuff at the beach bar ( Mr. Apple ) nonetheless it’s a beautiful resort and if the management can look at the quality of the staff and I would definitely give 5* to this hotel.
My husband and I have just spent 6 wonderful nights at Sala. All the staff are kind friendly and always smiling. Breakfast was amazing with lots of variety, and happy hour at the beach bar very relaxing. Rooms have everything you could need, even your own plunge pool. Special Thankyou to Ohi at breakfast and Apple serving us at the moon pool. We hope we are able to visit again in the future ❤️🌴
This resort is well known to BznkokThai guests We were privileged as Aussies to be welcomed back to ko Samui as guests The resort is spectacular GM Erwin is always visible and accommodating The Staff areThe Best! Restaurant team led by khun Oh Including Pearl ,Cream, Sky, Jeremy, Chue, Maisy to name a few Amanda at bookings is a legend as are the reception team Most rooms have private pools And the resort has direct access to the beach Room Staff Sao thankyou Pool Staff Pooh ,Mathew ,Woody exceptional Our 12th year in ko Samui This hotel is exceptional and l hope fellow Aussies will be come soon to enjoy this resort The resort Eco friendly recycles everything Great gym and a 25m pool for swimmers Thank you Sala Team
We came back again to this lovely hotel and have a nice time for 14 days. Stay 14 days in Oceanfront Pool Villa. Nice villa. Nice private pool. Sun from 9 to 16 in our terrace pool area. Cleaning is good and staff are sweet/nice and the service is good. The area around your larges pool, need a check as there are screws that go up from the wood and the wood also need some oil.
Outstanding hotel. Great facilities. Right on the beach. Friendly and knowledgeable staff. Comfortable and well appointed rooms. Excellent restaurant and beach bar. We were lucky and got an upgrade to an Ocean front balcony room with our own pool. Highly recommended
Very nice hotel, very good location! The room we stay was full garden villa and is one of the best I stay. Stuff is unbelievable friendly even with people who wasn’t so friendly. Food is delicious and various. Can also recommend SALA Spa. Very professional procedures and excellent facility! Can only recommend!
Amazing hotel, the staff was indescribable, names to mention especially thanks to: Pearl, Amanda, Ping, Sky and last but deffo not least the beach and pool attendant Pooh. The hotel is run perfectly and everything is made easy for you here, we came with a baby 5 months of age and it was very smooth! Follow and subscribe to HaYa creations YouTube channel to see the hotel Explained and shown on video!