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Sheraton Samui Resort

Sheraton.comUS$157*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Samui Resort
Sheraton Samui Resort
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382 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Reviewed yesterday NEW

The resort is extremely big with golf carts being used for transportation. Good breakfast buffet and extremely helpful staff. Beach and swimming pools are well maintained. The only thing that we didn't like were mosquitoes. Make sure you apply mosquito repellent before leaving room.

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Helpful?
Thank ChiefChamp
Reviewed 1 week ago NEWvia mobile

We stayed at Sheraton Samui and I was impressed by the room. It's a combination of Simplicity and Elegance. The best part is the staff's hospitality to their guests. Something to look forward in visiting again.

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Helpful?
Thank Elcid L
Sydney, Australia
Reviewed 1 week ago

My wife and I stayed at Sheraton Samui Resort in April for 14 nights, we are return guest to this resort and we have been staying at this resort for 15 years even before this was a Sheraton. We had an issue Sheraton taken over from Imperial Samui Resort the room category have changed and I booked a Deluxe room...

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Helpful?
Thank ravsta2015
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear ravsta2015, Thank you very much for choosing to stay at Sheraton Samui Resort and for sharing your review with other travelers on TripAdvisor. From reading your comments it is clear there were several aspects of your stay that did not meet your expectations on this occasion and for this we sincerely apologize. We are grateful for all of your...

Hyderabad, India
Reviewed 3 weeks ago via mobile

The staff here is very rude ... Location is good but getting any service from the staff is a big effort... Today at breakfast we asked for water .. we were told please get it yourself it is in the buffet...That is not how a 5 star Sheraton staff should respond... We asked for a bathing gowns to go to...

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Helpful?
1Thank vaibhav_mutha
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear vaibhav_mutha, Thank you for choosing to stay at Sheraton Samui Resort and for sharing a review on TripAdvisor. We are very sorry to hear your overall service experience fell short of your expectations on this occasion and there were several areas of disappointment during your stay. We apologise the level of service we offered you was not on par...

Sydney, Australia
Reviewed 3 weeks ago via mobile

The resort provided large well appointed recently refurbished rooms with a beautiful hill view of the ocean over many acres through lush palm trees. The hotel had been selected based on a site visit to accomodate 12 family and friends with parents and children accommodated via interlinking rooms. The facilities were excellent with great pools, a really nice beach with...

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Helpful?
1Thank Nanette T
Kelowna, Canada
Reviewed 4 weeks ago via mobile

Lovely hotel with fabulous beach seating and access to the cleanest beach for power walking in water. Close to very good restaurants and shuttle to town is close. Many Thai massage places along the beach - happy hour at resort is fabulous as you watch sunset.

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Helpful?
Thank tlfraser
Dana Point, California
Reviewed 4 weeks ago

My wife and I were greeted with a bottle of champagne and delicious chocolate desert and a congratulations for our honeymoon. Excellent note. The staff here was probably the best out of the 3 hotels we stayed. The view from our room was unbelievable, especially at sunrise since the property faces east. The location of the hotel is centralized on...

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1Thank Eric B
Australia
Reviewed 18 April 2017

There are a lot of great things about the Sheraton and a few things to note - It is not walking distance to the main strip which is not necessarily a negative, especially if you prefer a quiet beach, there are great kids pools and the rooms are a decent size, BUT the resort is massive and it has a...

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Helpful?
Thank Max A
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Max A, Thank you very much for sharing a review of your recent stay at Sheraton Samui Resort and we are pleased to hear our Beach, Kids facilities and guestroom met with your approval. Thank you for also pointing out the layout of our Resort, especially the location and how it is built into the landscape. As you mentioned,...

Northwich, United Kingdom
Reviewed 16 April 2017 via mobile

I loved the Sheraton because all of the staff helped. The only problem was the beds but finally it got sorted. The place was filled with nature which was lovely. The kids club was great and the location better.

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Thank tillbot9000
Sydney
Reviewed 16 April 2017 via mobile

The grounds are beautiful and the proximity to the beach were the best bits. The rooms are clean and functional but tired and old. Our 2 bedroom room has a strange upstairs/downstairs configuration with difficult stairs. The pool area is not adequately sized for the size of the hotel - not enough loungers to accomodate even a fraction of the...

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Helpful?
Thank Milo9000
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Milo9000, Thank you for taking the time to share your feedback after your recent stay at Sheraton Samui Resort. It is indeed pleasing to know our Resort grounds and beach met with your needs and also a tremendous help for us to know how our guests perceive our other facilities and services, and where we need to focus for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the charm of the hotel, nestled in the warm and white sands of the magnificent Chaweng Noi Beach, Koh Samui. The newly renovated and beautifully decorated rooms of the low-rise buildings are surrounded by our lush tropical garden and rise above the crystal blue water. It is a paradise hideaway where luxurious seclusion meets natural beauty. The resort features a fresh water pool with its own jacuzzi, a sea water pool facing the ocean, dining by the beach at Long Talay restaurant or under the stars. Relax on our poolside terrace, in the lobby lounge and pool bar or make use of our meeting facilities, 24 hours room service, a full service spa and diverse sport facilities. ... more   less 

Additional Information about Sheraton Samui Resort

Address: 86 Moo 3 Chaweng Noi Beach | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly Imperial Samui Beach Resort)
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $213 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Samui Resort 5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Imperial Samui Beach Hotel Chaweng
Hotel Imperial Samui
Imperial Samui Chaweng
Imperial Samui Hotel
Sheraton Samui Resort Ko Samui/Chaweng
Hotel Style:
#5 Business Hotel in Chaweng
#22 Spa Hotel in Chaweng
#23 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#34 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samui Resort staff and other travellers.
29 questions
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Questions? Get answers from Sheraton Samui Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Catch the hotel shuttle into town area”
ravsta2015, 14 May 2017 | Read review
“Get a room close to the beach so you don't have to climb hills to/from the beach and pool.”
K3310OYericb, 19 Apr 2017 | Read review
“Do not get a room in the main building unless it is ocean facing”
sandyfSanDiego, 12 Mar 2017 | Read review
“Depends on your level of fitness and your love to meander around the grounds.”
maggieh36, 11 Mar 2017 | Read review
“Ask for room 224 or somewhere close by (amazing beachfront rooms)”
669paulak, 26 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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