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Sheraton Samui Resort

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86 Moo 3 Chaweng Noi Beach Bophut, Koh Samui, Chaweng, Bophut 84320 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1286)
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Panoramas (9)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Samui Resort
Updated 29/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 113 hotels in Chaweng
Location
Cleanliness
Service
Value
Travellers' Choice
Discover the charm of Sheraton Samui Resort, a relaxing resort nestled in the warm and white sands of the magnificent Chaweng Noi Beach in Koh Samui, Thailand. The newly renovated and beautifully decorated rooms of the low-rise buildings are surrounded by our lush tropical garden and rise above the crystal blue water. It is a paradise hideaway where luxurious seclusion meets natural beauty. The resort features a fresh water pool with its own jacuzzi, a sea water pool facing the ocean, dining by the beach at Long Talay restaurant or under the stars. Relax on our poolside terrace, in the lobby lounge and pool bar or make use of our meeting facilities, 24 hours room service, a full service spa and diverse sport facilities.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Evening entertainment
Kids club
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
Thai
Hotel links
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Location

Full view
86Good for walkers
Grade: 86 out of 100
51Restaurantswithin 1 km
5Attractionswithin 1 km
733Reviews62Q+A95Room tips
Traveller rating
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Popular mentions
Sebastian P wrote a review Apr 2021
Vancouver, Canada88 contributions100 helpful votes
This Sheraton Resort is located on Chaweng Beach, suitable for nice beach walks and sunrise scenery. Unfortunately the property fell extremely short of expectations and brand standards for a Marriott family hotel, especially one that still carries a 4-4.5* rating depends on what source you consult. What to expect from a hotel that needs 30+ minutes for the check-in process? Maintenance is lacking in many areas of the hotel, many windows have gaps so mosquitos can enter the room. My room had a defective air condition unit with the temperature reaching 30.5 degrees during the first night. Even after it was supposedly fixed the second day/night was hardly better with 27.3 degrees. To this day the matter is unresolved. F&B outlets are nice as far as the location goes but once again disappoints with quality. A sandwich was ordered and arrived untoasted with condiments missing. The replacement cheeseburger was then delivered and the chef forgot the cheese on it. My package included a "dinner for two" which consisted of sliced dry chicken breast, mashed potato and broccoli. Crazy! The dessert - Tiramisu - was actually good and aside from breakfast the only edible meal I had here during the two night stay. The only reason why this isn't a one star review is the location and beach. Considering the rates this hotel still charges and the strong competition on the island during these times I can only recommend to book an alternate resort - there are plenty better options around that don't ruin your holiday. In my case it was a complete waste of time and money as I was stupid enough to purchase a package at one of the travel shows in Bangkok. Learn from my mistake and don't do it!
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip: Ocean View
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Response from Ashley Lai, General Manager at Sheraton Samui Resort
Responded 26 Apr 2021
Dear aeroAdvocate, Thank for sharing your feedback. We regret to hear that you are dissatisfied with your stay despite our attempts to contact you to resolve the matter. The suite we upgraded you to had no issues from the previous guest departure, but unfortunately it did the night you checked in, to which Engineering did their utmost best to get it fixed under an hour. We certainly could have done better, so please accept my apologies once again for not providing you with the best during your stay. Best regards, Ashley
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Wanlipa S wrote a review Apr 2021
Bangkok, Thailand3 contributions1 helpful vote
We are here with 2 adults and 3 kids (12 , 10 and 4 years old). Kids enjoying a lot for beach and kids room (indoor and outdoor) Staffs are all with warm services, we arrived here and chose a new room which is under cleaning. Front staff went to help cleaning in order to speed things up for us, that's so lovely. Connecting rooms are so spacious and extraordinary clean and new. Bed and pillows are wonderful, this is really our first time to Sheraton. Well, we are very much impressive with the extraordinary services there and wish to visit Sheraton hotels in the future, if price is reachable for Thais like us.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Rooms in the main building (where lobby is located) is quite spacious with good sea view and...
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Response from Ashley Lai, General Manager at Sheraton Samui Resort
Responded 14 Apr 2021
Dear Khun Wanlipa, We are so happy to hear you and your family enjoyed your holiday here. We have an amazing Kids Club with all kinds of activities to keep the kids occupied and look forward to the opportunity to welcome you and your family back to the Sheraton Samui soon. best regards, Ashley
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Zhirurgien A wrote a review Apr 2021
1 contribution
I did have an unexpected vacation due to New wave of Covid19 in April 2021. Therefore, i decided to fly to take a break in Samui. I randomly chosed to stay in Sheraton Samui resort. Amazingly, that’s good decision obviously. With amazing help, friendly advice and wonderful assistance of Khun Kanita Onthum, assistant front office manager, I was able to make awesome trips in Samui and also it did turn from an unplanned vacation to be perfectly planned vacation. Moreover, hotel staffs also provided me terrific impressions. The hotel beach was also beautiful. In conclusion, staying in Sheraton Samui Resort is marvellous undoubtedly
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Date of stay: April 2021Trip type: Travelled solo
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Response from Ashley Lai, General Manager at Sheraton Samui Resort
Responded 14 Apr 2021
Dear zhirurgiena, Khun Kanita is definitely a superstar and we truly appreciate you taking the time to recognize her. Your vacation experience is of utmost importance to us so we are so glad you enjoyed your time here. We hope to welcome you back to this beautiful island soon. Best regards, Ashley
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Moo J wrote a review Apr 2021
4 contributions
Hotel receptionist is good smile. The room is cleaned and big area. The location is good view. Delicious breakfast And the overall is perfect at Sheraton samui resort. I like here and will be comeback soon.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Ashley Lai, General Manager at Sheraton Samui Resort
Responded 26 Apr 2021
Thank you moo20211 for your nice review. We are so happy to hear that you enjoyed everything at the resort and look forward to seeing you again soon. Best regards, Ashley
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Konstantin wrote a review Mar 2021
3 contributions
I was book the room with last minute by walked in, all staff was very nice to made my booking. Room very clean with comfortable bed, big balcony with stunned view i was stay for one night, hope next time i will stay more night with Sheraton Samui resort
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Ashley Lai, General Manager at Sheraton Samui Resort
Responded 4 Apr 2021
Dear Dujdaok, Thank you for choosing to stay with us and so happy to hear that you liked you room with the amazing view of the ocean. We look forward to welcoming you back. Best regards, Ashley
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PRICE RANGE
US$153 - US$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial samui beach hotel chaweng, hotel imperial samui, imperial samui chaweng, imperial samui hotel
FORMERLY KNOWN AS
Imperial Samui Beach Resort
LOCATION
ThailandSurat Thani ProvinceKo SamuiBophutChaweng
NUMBER OF ROOMS
141
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Frequently Asked Questions about Sheraton Samui Resort
Which popular attractions are close to Sheraton Samui Resort?
Nearby attractions include Ginos Tailor (0.4 km), Chaweng Noi Beach (0.10 km), and Lad Koh View Point (0.8 km).
What are some of the property amenities at Sheraton Samui Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Samui Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Samui Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Samui Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Samui Resort?
Conveniently located restaurants include Jam Restaurant, La Lanterna, and Bamboo Bar.
Are there opportunities to exercise at Sheraton Samui Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Samui Resort have an airport shuttle?
Yes, Sheraton Samui Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Samui Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Samui Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Sheraton Samui Resort?
Many travellers enjoy visiting Wat Khao Chedi (14.3 km) and Wat Sitlaram (9.5 km).