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Sheraton Samui Resort

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Sheraton Samui Resort
Sheraton Samui Resort
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374 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Kelowna, Canada
Reviewed yesterday NEWvia mobile

Lovely hotel with fabulous beach seating and access to the cleanest beach for power walking in water. Close to very good restaurants and shuttle to town is close. Many Thai massage places along the beach - happy hour at resort is fabulous as you watch sunset.

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Helpful?
Thank tlfraser
Dana Point, California
Reviewed 6 days ago NEW

My wife and I were greeted with a bottle of champagne and delicious chocolate desert and a congratulations for our honeymoon. Excellent note. The staff here was probably the best out of the 3 hotels we stayed. The view from our room was unbelievable, especially at sunrise since the property faces east. The location of the hotel is centralized on...

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Thank Eric B
Australia
Reviewed 1 week ago

There are a lot of great things about the Sheraton and a few things to note - It is not walking distance to the main strip which is not necessarily a negative, especially if you prefer a quiet beach, there are great kids pools and the rooms are a decent size, BUT the resort is massive and it has a...

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Thank Max A
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Max A, Thank you very much for sharing a review of your recent stay at Sheraton Samui Resort and we are pleased to hear our Beach, Kids facilities and guestroom met with your approval. Thank you for also pointing out the layout of our Resort, especially the location and how it is built into the landscape. As you mentioned,...

Northwich, United Kingdom
Reviewed 1 week ago via mobile

I loved the Sheraton because all of the staff helped. The only problem was the beds but finally it got sorted. The place was filled with nature which was lovely. The kids club was great and the location better.

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Thank tillbot9000
Sydney
Reviewed 1 week ago via mobile

The grounds are beautiful and the proximity to the beach were the best bits. The rooms are clean and functional but tired and old. Our 2 bedroom room has a strange upstairs/downstairs configuration with difficult stairs. The pool area is not adequately sized for the size of the hotel - not enough loungers to accomodate even a fraction of the...

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Thank Milo9000
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Milo9000, Thank you for taking the time to share your feedback after your recent stay at Sheraton Samui Resort. It is indeed pleasing to know our Resort grounds and beach met with your needs and also a tremendous help for us to know how our guests perceive our other facilities and services, and where we need to focus for...

Tel Aviv
Reviewed 1 week ago via mobile

We stayed 8 nights with our 4 years daughter. We stayed at 2 bedroom suit. At the night we checked in we asked to check other rooms on diff hotel location and the lady at the reception graciously showed us two other rooms. In general, the hotel employees are very attentive, super gentle and always positive. Location: the hotel has...

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Thank LiliLan
Sydney, Australia
Reviewed 1 week ago via mobile

The place next door had an Easter dance party (big name DJs, awesome thumping bass through the walls) til 2am each night, making it impossible to sleep. I'm typing this on night 1. The first we heard of this was when we found a note on the coffee table of our room after checking in and unpacking for the night...

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1Thank ryansydney1
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Ryansydney1, For the benefit of the Tripadvisor community, it is important to clarify the issues you mention with regards to the event which was held next to our Resort celebrating Songkran. This was in fact held by an independent business on their private property and the public beach area, which was completely outside our control and equally share your...

Mumbai (Bombay), India
Reviewed 1 week ago

The room given to us had an amazing view and the staff were very courteous over the phone and helping us with small details of our trip. However I felt the breakfast was catered mostly toward the sizeable chinese traveling contingent and was not continental. However the room was spacious, great and the staff even allowed us to use the...

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Thank Rahul D
Reviewed 2 weeks ago

I booked a studio room with a balcony. It was a lovely, spacious room. The advertised tub on the balcony had obviously not been used in a while, and I wouldn't have used it, as it was not clean. The view was lovely, as the site is on the side of a steep hill. Lots of green gardens surround you...

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Thank Patience M
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Patience M, We are very sorry to learn there were some disappointing elements to your recent stay at Sheraton Samui Resort. We appreciate your feedback and for highlighting key touch-points where we can improve our services - and we will certainly take on board your suggestion to offer more rainy day activities at our resort. We have discussed your...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 12 nights and on the whole we had a good experience. The lobby bar is great in the evening and the staff are lovely. The staff on reception are fairly helpful but a bit 'job's worth'. It rained torrentially for the first four days of our stay and we asked for an extra umbrella as we...

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1Thank Gwilliams72

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the charm of the hotel, nestled in the warm and white sands of the magnificent Chaweng Noi Beach, Koh Samui. The newly renovated and beautifully decorated rooms of the low-rise buildings are surrounded by our lush tropical garden and rise above the crystal blue water. It is a paradise hideaway where luxurious seclusion meets natural beauty. The resort features a fresh water pool with its own jacuzzi, a sea water pool facing the ocean, dining by the beach at Long Talay restaurant or under the stars. Relax on our poolside terrace, in the lobby lounge and pool bar or make use of our meeting facilities, 24 hours room service, a full service spa and diverse sport facilities. ... more   less 

Additional Information about Sheraton Samui Resort

Address: 86 Moo 3 Chaweng Noi Beach | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly Imperial Samui Beach Resort)
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $219 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Samui Resort 5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Imperial Samui Beach Hotel Chaweng
Hotel Imperial Samui
Imperial Samui Chaweng
Imperial Samui Hotel
Sheraton Samui Resort Ko Samui/Chaweng
Hotel Style:
#5 Business Hotel in Chaweng
#21 Spa Hotel in Chaweng
#24 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#34 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samui Resort staff and other travellers.
29 questions
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Questions? Get answers from Sheraton Samui Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room close to the beach so you don't have to climb hills to/from the beach and pool.”
K3310OYericb, 19 Apr 2017 | Read review
“Do not get a room in the main building unless it is ocean facing”
sandyfSanDiego, 12 Mar 2017 | Read review
“Depends on your level of fitness and your love to meander around the grounds.”
maggieh36, 11 Mar 2017 | Read review
“Ask for room 224 or somewhere close by (amazing beachfront rooms)”
669paulak, 26 Feb 2017 | Read review
“rooms nearer the beach may be better”
SoloTony2015, 23 Feb 2017 | Read review
5 of 5