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Wyndham Garden Villavicencio

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Km 3.5 Via Quisqueya Vereda Brisas de Upin, Villavicencio 500001 Colombia
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US$64
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Free cancellation until 29/11/21
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US$65
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Free cancellation until 28/11/21
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US$48
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (418)
Room & Suite (74)
Pool & Beach (48)

About

#7 of 67 hotels in Villavicencio
Location
Cleanliness
Service
Value
WYNDHAM GARDEN VILLAVICENCIO Rest and relaxation in a lovely setting! The Wyndham Garden Hotel Villavicencio Golf Resort & Convention Center is the ideal place to enjoy the incredible scenery and sunrises from the eastern plains of Colombia; a unique region for its wildlife, rich culture and cuisine. IN Wyndham Garden Villavicencio Hotel, we have 198 rooms in four different types, for up to 6 people. Highlights the breadth, comfort, good taste and cozy balcony with a beautiful view of the plain.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Children's television networks
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Billiards
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Chapel / shrine
Concierge
Shops
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
Spanish
616Reviews3Q+A11Room tips
Traveller rating
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Jose Vicente C wrote a review Aug 2021
21 contributions5 helpful votes
A hotel in decline. The photos do not represent the reality of a hotel with peeling walls and no maintenance made to the facilities to what seem years. They locate us on the third floor and have disabled elevators with the excuse that due to COVID. The A in the room was damaged in the early morning and they do not offer change but to "check it". They had water problems for 12 hours in which we could not bathe to go out or have a way to get the water off from 2 hours and the freezing pool. At 9 pm, they began to offer "water bucket service" from the pool so that people could flush the toilets. Terrible breakfast, buffet with two options: scrambled egg alone or with tomato and onion, there are pancakes that they have them hidden and you have to ask a waiter who after 3 excuses accept to make them. The cocktails and the food seem to have never been made before, of poor quality and in plastic cases containers. The internet (either wifi or signal) is non existent. After all this bad experience, what we receive in the morning under the door is not an apology but the departure time and the bill for what we have consumed. Sad to see such a poorly managed hotel.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Avoid the hotel
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Response from Servicio al cliente, Otro at Wyndham Garden Villavicencio
Responded 5 Sep 2021
Estimated Thank you very much for your rating and opinion about our service and facilities and for your observations that allow us to improve every day, in that week it rained so much that it affected our operations and also the wifi I will be back soon!
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Daniel M wrote a review Feb 2021
4 contributions2 helpful votes
The hotel´s facilities are good, but poorly maintained and managed. I was expecting better quality from a hotel of the Wyndham chain. Rooms are clean and comfortable. Quality of the food service is average, and options are limited. Pool-side amenities are limited and in poor shape. There is no way to purchase basic essentials. We thought we had a lost-item incident, that turned out to be a mistake on our behalf. However, during the time we though we had lost an item, the staff was helpful and kind, but the management was nowhere to be seen. It wasn´t until I insisted several time that a hotel manager showed up. He did not know about the incident. There was no security person to speak to, so I had to conduct my own investigation with the staff. There are not cameras in the hallways, and the hotel didn´t offer to check entrance records to the room. I know hotels seldom take actual responsibilities for loss of personal items, but there should at least be a serious attempt at investigating the issue and provide the customers with some sort of support.
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Date of stay: February 2021
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Response from Paul Alava, Otro at Wyndham Garden Villavicencio
Responded 11 Mar 2021
Thank you very much for your rating and opinion about our service and facilities and for your comments that allow us to improve every day. We wait for you soon.
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consultgp wrote a review Dec 2018
Florida42 contributions41 helpful votes
Overall nowhere near up to the standard for a Wyndham hotel resort or in fact any brand resort hotel Big hotel, bad at normal times, but even worse when occupancy is high. In general the hotel is not what a booking customer expects of even a 3star hotel let alone a brand name one. It’s in dire need of renovation of both its fabric but most of all its standards. If I were Wyndham I would be embarrassed to put my name on the building. Rooms are basic clean, but like all things here in need of modernization No room service, not even a shop for essentials, you can’t even buy suntan oil. The nearest shop is a round trip of about 1/2 hour by car away. Only 1 dinning room restaurant + 1 pizza bar Dinning room has the atmosphere of a low end cafeteria. At dinner service not a table cloth to be seen, same 10 or so items on the menu. No wine list at all. Nowhere to have an evening dinner for a celebration say or just a normal resort experience. What should be the hotels pride and joy is their swimming pool. But oh no. Only 10 wooden slat sun beds with no cushions and cheap flimsy plastic chairs and tables for about another 50 people max. No individual sun umbrellas. But don’t worry unless your prepared to get up at 6am you won’t get one as they will all have been reserved by towels. Unbelievably there is No anti slip area around the 2 main pools. I’ve seen at least 8 bad falls. No towel service. Pool in need of renovation - extensive paint missing. Pool are lights out at 9pm. Service but no atmosphere. Should and could be beautiful but it isn’t. Patchy wi fi at all. Without spending much money Wyndham could have a good resort here without spendings day a fortune. What price some sun beds and parasols for example. Better still a manger that encourages people to stay and buy drinks by the pool area after 9pm by providing some music and lights. Point in question for example is that when I ordered a brandy I was told “we don’t stock brand, the only ‘high class’ exotic drink we have is champagne”. Since when is brandy a high end or exotic drink? No it’s managements lack of understanding is what makes a modern resort. In conclusion this could be a great hotel in a great location but it lets itself down with I think poor management organization, a vision for what could be and a lack of investment. A SHAME. This is the worst resort or even ordinary hotel I’ve ever stayed at. And the thought of bringing a business meeting or conference here is a joke.
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Date of stay: December 2018Trip type: Travelled with family
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Response from HWyndham G, Public Relations Manager at Wyndham Garden Villavicencio
Responded 14 Jan 2019
Estimado huésped Muchas gracias por la calificación que les otorga a nuestro servicio e instalaciones. Así mismo agradecemos sus observaciones pues ellas nos permiten mejorar cada día más. Esperamos tenerlos pronto en casa nuevamente!
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JackieHCO wrote a review Mar 2018
Bogota, Colombia75 contributions16 helpful votes
The hotel is about 20 minutes from the city center. It is not a bad option if you go for pleasure looking for some golf and sun. A really nice pool area may be is a plus for this beautiful hotel. It is a shame that it has a very bad administration. Service is very regular. Rooms are not bad at all, but there is dirt and cobwebs in the common areas, stairways and elevators. There is not a good restaurant to enjoy a special dinner; only a regular dinning room. The only thing this hotel needs is a good manager and a good administration to undertake a deep recovery of the negative points.
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Date of stay: February 2018
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Best rooms are in front of the swimming pool;second or third floor.
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Response from HWyndham G, Public Relations Manager at Wyndham Garden Villavicencio
Responded 28 Mar 2018
Estimada JackieHCO Muchas gracias por el tiempo que dedica a dejarnos sus observaciones pues ellas nos permiten mejorar cada día más. Nos encantaría que nos de la oportunidad de tenerle nuevamente en casa pues opiniones como las suyas nos ayudan a mejorar nuestro servicio.
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Mig B wrote a review Feb 2018
Como, Italy10 contributions
+1
Just an amazing hotel... with the best food and service in town... golf course in good conditions. Minutes from downtown Villavicencio but you won’t have to leave the place because it has everything you need to relax and enjoy a great vacation. Highly recommended
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Date of stay: February 2018Trip type: Travelled with family
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Response from HWyndham G, Public Relations Manager at Wyndham Garden Villavicencio
Responded 12 Feb 2018
Estimado MigB Muchas gracias por las cinco estrellas con las que califica nuestro servicio e instalaciones. Sus comentarios son una motivación para nuestro equipo humano. Esperamos tenerlos pronto en casa nuevamente, por favor no deje de visitar nuestro spá para tener una tarde de relajación y aromaterapia en el sauna y el turco en la próxima visita!
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PRICE RANGE
US$49 - US$77 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMeta DepartmentVillavicencio
NUMBER OF ROOMS
198
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Frequently Asked Questions about Wyndham Garden Villavicencio
Which popular attractions are close to Wyndham Garden Villavicencio?
Nearby attractions include Parque Principal Restrepo Meta (4.3 km) and Pesebreras Pinto (6.5 km).
What are some of the property amenities at Wyndham Garden Villavicencio?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Wyndham Garden Villavicencio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Garden Villavicencio?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Wyndham Garden Villavicencio?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Garden Villavicencio?
Conveniently located restaurants include Restaurante el Pargo Rojo, Recoveco Llanero, and La Catira Industria Lactea.
Are there opportunities to exercise at Wyndham Garden Villavicencio?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Wyndham Garden Villavicencio offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Wyndham Garden Villavicencio have any great views?
Yes, guests often enjoy the mountain view available here.
Is Wyndham Garden Villavicencio accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.