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ESTELAR Villavicencio Hotel & Convention Center

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Avenida 40 Con Calle 11 Costado Norte de Metrokia, Villavicencio 500001 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (77)
Dining (9)
Room & Suite (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ESTELAR Villavicencio Hotel & Convention Center
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 67 hotels in Villavicencio
Location
Cleanliness
Service
Value
Travellers' Choice
Offering a privileged location in the capital city of the Providence of Meta and an architectural proposal that highlights those elements natural to a fertile and generous land, the ESTELAR Villavicencio Hotel & Convention Center brings together the facilities, services and technology for all visitors at all moments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Hot bath
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Hammam
Massage
Salon
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
520Reviews6Q+A2Room tips
Traveller rating
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Popular mentions
trT8364RB wrote a review Dec 2019
Walchwil, Switzerland1 contribution
Staff are pleasent, helpful when asked. Maybe the restaurant menue could be rivised, after being the same for years. Have been a guest for many years and it is always a pleasure to come back to the hotel.
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Travelled on business
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Response from Diana A, Manager at ESTELAR Villavicencio Hotel & Convention Center
Responded 13 Dec 2019
Apreciado Reciba un cordial saludo. Agradecemos y valoramos su puntuación positiva respecto a nuestro servicio, tendremos en cuenta sus sugerencias con el fin de mejorar cada día. Esperamos tenerle de regreso muy pronto a nuestro hotel. Cordialmente. Diana Alvarez Gerente General Estelar Villavicencio Hotel & Centro de Convenciones.
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Juan C Guayana wrote a review Oct 2019
Bogota, Colombia76 contributions26 helpful votes
I had a very short stay at the hotel (only one night) and I found a very confortable and modern room. The hotel in general is nice and I’m not giving a rating of 5 because in my opinion the hotel needs to work in the quality of the food. I’m not saying that is bad, actually is good but is not remarkable
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Date of stay: October 2019Trip type: Travelled on business
2 Helpful votes
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Response from Diana A, Manager at ESTELAR Villavicencio Hotel & Convention Center
Responded 29 Oct 2019
Apreciado Juan Guayana Reciba un cordial saludo. Agradecemos y valoramos su puntuación positiva respecto a nuestro servicio, tendremos en cuenta sus sugerencias con el fin de mejorar cada día. Esperamos tenerle de regreso muy pronto a nuestro hotel. Cordialmente. Diana Alvarez Gerente General Estelar Villavicencio Hotel & Centro de Convenciones.
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AlvaroEAvila wrote a review Aug 2019
San Diego, California140 contributions20 helpful votes
Excellent Room and extreamly clean One day I had an inconvenience with the service and the general manager resolved directly, All cru have a nice attitude an the food was very tasty. They create an opportunity to grow from any difficulty, I really apreciate that.
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Date of stay: August 2019Trip type: Travelled on business
1 Helpful vote
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Response from Diana A, Manager at ESTELAR Villavicencio Hotel & Convention Center
Responded 22 Aug 2019
Respetado Sr. Álvaro Ávila Ciudad. En nombre de la gerencia general, de todas y cada una de las personas que conformamos el equipo de trabajo de ESTELAR Villavicencio Hotel & Centro de Convenciones, reciba un cordial y cálido saludo. Antes de presentar unas sinceras y merecidas disculpas le reitero la importancia de sus comentarios y sugerencias para nuestro crecimiento a diario en los procesos de calidad encaminados a ser los mejores anfitriones de sus próximas vacaciones, negocios y eventos. Por tal motivo queremos agradecerle el tiempo que se tomó para diligenciar la encuesta de recepción, con el fin de que dichas circunstancias no ocurran de nuevo; queremos informarle que dicha situación respecto al mal servicio en el restaurante fue realimentada con todo nuestro equipo de trabajo para evitar molestias en nuestros apreciados huéspedes, es por ello que el restaurante se programó como en su uso diario, solo para huéspedes y clientes que desean platos a la carta; las personas visitantes de nuestro sushi master fueron dirigidas solamente al sushi bar. Respecto a la cerveza en estado no apto para consumo y los alimentos que no se encontraban en la temperatura adecuada, se realizó las correcciones pertinentes para que siempre se ofrezca el mejor servicio en todas nuestras preparaciones. Esperamos nos dé la oportunidad de tenerle nuevamente con nosotros y atenderle con la calidad y calidez de servicio que identifica las Hoteles de nuestra Organización ESTELAR. Cordialmente. Diana Alvarez Gerente General Estelar Villavicencio Hotel & Centro de Convenciones.
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alvaroivansaavedra wrote a review May 2019
Bogota, Colombia3 contributions1 helpful vote
I stayed there for one night and is supposed to be the best hotel in town however I did not get hot water.. so a shame. The hotel is quite new but the surroundings aren’t as nice and safe as you could imagine.
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Review collected in partnership with this hotel
Date of stay: May 2019Trip type: Travelled on business
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Response from Frontofficevillavice, Front Office Manager at ESTELAR Villavicencio Hotel & Convention Center
Responded 31 May 2019
Appreciated, guest We want to thank you for the time to qualify our hotel and let us know your experience. We have reviewed your observation to take the pertinent actions. Cordially; ESTELAR Villavicencio Hotel & Centro de Convenciones
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ferisinvestigations wrote a review May 2019
3 contributions
I was usually staying at another hotel in Villavicencio. 2 friends recommend me the ESTELAR and we tried it in our past trip , I can say that everything was fine, except the lighting of the elevators that although they were very clean, they had the smell of motor oil, I guess they were in maintenance.
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Review collected in partnership with this hotel
Date of stay: May 2019Trip type: Travelled on business
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PRICE RANGE
US$50 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMeta DepartmentVillavicencio
NUMBER OF ROOMS
127
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Frequently Asked Questions about ESTELAR Villavicencio Hotel & Convention Center
Which popular attractions are close to ESTELAR Villavicencio Hotel & Convention Center?
Nearby attractions include Primavera Urbana (0.4 km), Parque Fundadores (1.1 km), and Divertir-TE (0.5 km).
What are some of the property amenities at ESTELAR Villavicencio Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at ESTELAR Villavicencio Hotel & Convention Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ESTELAR Villavicencio Hotel & Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ESTELAR Villavicencio Hotel & Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to ESTELAR Villavicencio Hotel & Convention Center?
Conveniently located restaurants include Bastimento Restaurante, Oliva Mediterránea, and La Cofradia Mediterranea.
Are there opportunities to exercise at ESTELAR Villavicencio Hotel & Convention Center?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at ESTELAR Villavicencio Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does ESTELAR Villavicencio Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ESTELAR Villavicencio Hotel & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Is ESTELAR Villavicencio Hotel & Convention Center accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.