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Via Fratelli Cervi Localita Capalle, 50013, Campi Bisenzio Italy
Lowest prices for your stay
US$55
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Free cancellation until 29/01/23
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Traveller (85)
Room & Suite (63)
Dining (13)

About

#2 of 10 hotels in Campi Bisenzio
Location
Cleanliness
Service
Value
The Ibis Firenze Prato Est hotel is located in Campi Bisenzio, 11 km from the centre of Florence, in a shopping district close to the I GIGLI centre, and 5 km from the airport. Its location is ideal for business or tourist stays. It has 127 air-cooled rooms, including 8 for disabled persons. You will find a bar open 24/24, a restaurant and free outdoor parking. Guests on a business trip Wifi Internet access.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Baggage storage
Non-smoking hotel
24-hour front desk
Paid private parking on-site
Parking
Wifi
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Hair dryer
Safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Arabic, German and 1 more
894Reviews3Q+A7Room tips
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Melzago wrote a review Oct 2022
Lumezzane, Italy555 contributions68 helpful votes
The hotel is located between the city of Parto and Florence, good only if you got a car. It's very close to a big nice city mall and because of that I advice you not to have breakfast at the hotel but to go to the city mall, given that the hotel breakfast is too pricey for what it is. When we entered the room it was very hot and we noticed that the air-conditioning wasn't working; we report the problem but they said there was an issue with that and they didn't even ask if we wanted to change room. For the rest it's a typical Ibis, nothing special nor bad. Pillows could be more comfortable though
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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agbird wrote a review Jul 2022
Yelverton U.k.85 contributions36 helpful votes
The reception Staff were particularly good. The room was OK. We decided to eat in the `Restaurant`. The Waitress was not really interested. We waited and waited for just the menu to arrive. We ordered our food which came relatively quickly, the soup that was listed did not resemble any soup we have ever experienced. The ice cream which I could not eat was disgusting. The Waitress had disappeared we could not discus this issue at all. Having travelled nearly 600 kilometers that day in the heat, we could not wait because we were so tired. In the morning when we went to settle the bill, we found it had already been taken and the Receptionist did not want to understand and offered us two beers, small compensation.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trekn wrote a review Jul 2019
Sarasota, Florida23 contributions48 helpful votes
This is a nice clean little hotel, about a 25 minute ride from the cathedral. There is a nice bar and outdoor sitting area where you can unwind in the evening while enjoying a glass of wine or cocktail from the bar in the lobby. The area is quiet making it a nice place to retire to after a day of walking and exploring to beautiful streets of Florence.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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td397 wrote a review May 2019
Florida613 contributions334 helpful votes
We stayed two nights here while exploring Florence and Tuscany and we had no problems. The rooms were European Style, contemporary and clean. The staff was nice and the breakfast was typical continental / European breakfast. Overall, the property is well maintained and we would stay again. The mall and restaurants across the way are a good option. Note: Many reviews list how this property is so far from the city - center of Florence. Well... it is in a suburb and not that far if you have transport. It's 2019... if you cannot Google or GPS a location on distance by now... it is your own fault IMO.
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Date of stay: May 2019
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Globtrotter3 wrote a review May 2019
Warsaw, Poland135 contributions160 helpful votes
This is probably one of the worst Ibis hotels in the world. The place is dry far away from Florence with no public transportation. I had to take a taxi each time paying more than 50€. The staff of the hotel is it helpful at all. During my 3 day stay the hotel staff has not managed to repair the air conditioning. The overall experience was really bad. I do not recommend this place.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager I, Guest Relations Manager at ibis Firenze Prato Est
Responded 23 May 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
macvocal wrote a review Mar 2019
Montreal, Canada9 contributions1 helpful vote
Typical ibis setting. As usual, personnel is awesome. Room is specially big. Legs bathroom: Why not put a bath? Bed is very good. Good working Surface. At breakfast, quality is there although not a lot of options.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2019
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from General Manager I, Guest Relations Manager at ibis Firenze Prato Est
Responded 3 Mar 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that the breakfast service didn't meet your expectations; please allow me to express my sincerest apologies. We work hard to deliver an exceptional guest experience and we are happy to read that you appreciated it. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Best regards. Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Izzy's Travel Diaries wrote a review Jan 2019
Szeged, Hungary597 contributions73 helpful votes
This is a red Ibis hotel, and doesn't differ much from the many Ibis hotels I've stayed in. The location is the main advantage. It's close to the highway from where you can easily reach many locations in Tuscany by car. It also has a massive shopping mall right next to it with lots of places to eat at, shopping and also some events. The room was okay. Typical Ibis, clean, comfortable, small TV. If you need to see it, check out my video on it. Breakfast had a good spread. It had a station with gluten-free products, also rice and soy milk. I had a few problems with it. The bread and the meats were going fast, and often if you popped down in the 3rd hour of breakfast, there wasn't much left. The coffee was bad. Drinkable, but not something I would have had by choice. It's kind of sad to have bad coffee in Italy. Also, it was incredibly noisy most of the time. The hotel seems to have a lot of groups, or I'm not exactly sure, but if you listen to my video you can barely hear me speak. I often had breakfast outside, while trying to stay away from the smokers. The staff was very friendly and spoke many languages. I really liked the receptionists as people. Overall, it's an okay hotel. If you're picky about coffee, try resorting to tea. Or I recommend that the hotel change the beans. I know this is a budget hotel, but we're in Italy, and in none of the other Ibises was it this bad. Also, fill up those breakfast items faster. Do check out for the visuals my video of the hotel on my YouTube channel, Izzy's Travel Diaries.
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Date of stay: September 2018
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager I, Guest Relations Manager at ibis Firenze Prato Est
Responded 20 Jan 2019
Dear Client, Thank you for taking the time to tell us about your experience at our hotel. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. Instead we are sorry that you didn't like our coffee; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope to see you again. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomás Nepomuceno wrote a review Nov 2018
Sao Jose Dos Campos, SP1 contribution
Low Price, good acomodations as expected according with Ibis standards.Good breakfast, with good variety and several optionsGood rooms, clean and satisfying, just like the Ibis standards.Nice location, close to Gigli mall.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager I, Responsabile relazioni pubbliche at ibis Firenze Prato Est
Responded 15 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lewisj3 wrote a review Sep 2018
Cardiff, United Kingdom9 contributions7 helpful votes
We arrived late to the hotel after a long tiring journey on a Friday afternoon & evening having negotiated several lengthy traffic jams between Milan & Bologna and much lunacy on the part of drivers seemingly hell bent on destruction - which fortunately did not manifest itself. The welcome was warm, friendly & very helpful. The room was comfortable and well equipped just right for our needs. Breakfast was excellent and plentiful with helpful staff. An enjoyable stay in the midst of plenty of retail opportunities.
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Date of stay: July 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peki O wrote a review Jul 2018
Shellharbour, Australia63 contributions14 helpful votes
and a lot of traffic to get to the centre. There is nothing around in the neighbourhood. Two restaurants are more or less close but you have to cross four busy and dangerous roads. The service in the restaurant is appalling. The food average. The hotel is basic but acceptable, except for the location.
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Date of stay: June 2018
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager I, Responsabile relazioni con la clientela at ibis Firenze Prato Est
Responded 19 Jul 2018
Dear Guest, Thank you for taking the time to share your feedback. We are sorry that the location of our Hotel was not satisfactory. We are in Campi Bisenzio, 14 km far from Florence city center and 7km far from Prato city center. There is the biggest mall of Tuscany, I GIGLI with 134 shops and 21 restaurants/bars, just 200m from us as well as a multiplex with a restaurant/pizzeria inside. Sincerely, Guest Relation Agent HOTEL IBIS FIRENZE PRATO EST
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$59 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis firenze prato est hotel campi bisenzio, ibis campi bisenzio, ibis hotel campi bisenzio
LOCATION
ItalyTuscanyProvince of FlorenceCampi Bisenzio
NUMBER OF ROOMS
127
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IBIS FIRENZE PRATO EST: UPDATED 2022 Hotel Reviews, Price Comparison and 121 Photos (Province of Florence, Italy) - Tripadvisor

Frequently Asked Questions about ibis Firenze Prato Est
Which popular attractions are close to ibis Firenze Prato Est?
Nearby attractions include I Gigli (0.4 km), Freeing Italy Station (0.5 km), and Ceramiche Borgioli (1.0 km).
What are some of the property amenities at ibis Firenze Prato Est?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
Which room amenities are available at ibis Firenze Prato Est?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at ibis Firenze Prato Est?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at ibis Firenze Prato Est?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to ibis Firenze Prato Est?
Conveniently located restaurants include L'Oste, Bar Pasticceria Tuttobene, and Dispensa Emilia.
Are pets allowed at ibis Firenze Prato Est?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at ibis Firenze Prato Est?
The staff speaks multiple languages, including English, French, German, Italian, and Arabic.
Are there any historical sites close to ibis Firenze Prato Est?
Many travellers enjoy visiting Palazzo Datini (1.6 km), Tomba Etrusca "La Montagnola" (6.4 km), and Chiesa di San Francesco (4.8 km).
Is ibis Firenze Prato Est accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.